Protyre Autocare - Nailsea Reviews 

1,443
TrustScore 5 out of 5

4.9

Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car went in to have air-conditioning gas topped up. Initially I found little improvement when really tested on a very hot day;when I explained this they responded very well, and spent a lot of time... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... See more

Company replied

Rated 4 out of 5 stars

Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... See more

Rated 5 out of 5 stars

Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom

  • 01275 859859

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,443)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, prompt and professional

7 September 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Christophe,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and prompt service

Very helpful and prompt service, quicker than I expected.

2 September 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Judith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air-conditioning gas top up

My car went in to have air-conditioning gas topped up. Initially I found little improvement when really tested on a very hot day;when I explained this they responded very well, and spent a lot of time diagnosing possible issues and successfully identified the problem, at no extra charge.

2 September 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Penny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

An excellent service provided and a…

An excellent service provided and a great price

27 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good quick job

Good quick job, great report

28 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Returning customer

Used this station on a number of occasions. Always helpful.

21 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre continue to deliver

As ever impressed with helpful and courteous service

24 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always from Ryan…

Great service as always from Ryan fitted me in ( again) at late notice !

26 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Dean,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very friendly and…

Staff were very friendly and knowledgeable. delt with very quickly and at a reasonable cost.

26 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Pete,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service - open & honest at what’s needed and costs involved

24 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Katie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Spencer,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Nailsea. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service Helpful Friendly Staff

Tyres changed promptly, pointed out a mistake with which front tyre needed replacing. All staff friendly and helpful a GREAT JOB !!!

19 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello John,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea centre.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre provided such a great job.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Couldn't be more pleasant and helpful.
As my car would be a few hours, to save me wandering around the town aimlessly they popped me home and collected me when the car was ready. Who else would have done that?
Can't really praise them enough and would highly recommend.

10 August 2026
Unprompted review
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Terence,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always feel confident that their…

I always feel confident that their advice is genuine and I never feel pressured into having work done which may not be completely necessary

10 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Maggie​,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Eric,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

29 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service!!

I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned and tracking done in just over an hour. I highly recommend this company and will definitely take my car back there for any future work.

5 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Kimi,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time quick efficient tyre change…

On time quick efficient tyre change thank u

5 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello B Colston,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the swift and efficient service you received from the team at Nailsea.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

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