I lft the car with them, came and hour or so later, as they were completing alignment. But, it seems the flimsy plastic seat covers they used had slipped, and the leather was marked. It was reported,... See more
Company replied
Location
Switch locationUnit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB
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See what reviewers are saying
I ordered or a company (not Protyre) sent the wrong tyre, on the hottest day of the year the error was rectified And the correct tyre fitted, no fuss no humiliation just goid advise and very good serv... See more
Company replied
Excellent service, I really did not know what the problem was with my tyres but within an hour,, it was all sorted - puncture traced and new tyre fitted. Took note of how many miles I do a year... See more
Company replied
Despite turning up at the agreed time we had to wait for over an hour for tyres to be fitted. The tyres weren’t inflated to the manufacturers recommended pressure and on tyre was completely deflated w... See more
Company replied
Company details
- #9 of 26 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #25 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Nailsea
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom
- 01275 859859
4.9
Excellent
1k reviews
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Great service
Great service. Friendly advice and well priced. A good range of tyres. Easy walk into Nailsea for a coffee whilst my tyres were getting done.
13 July 2026
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Nailsea
Hello Rich,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Nailsea
Staff friendly and honest, work carried out excellent, fitted me in at late notice. highly recommend.
8 July 2026
Reply from Protyre Autocare - Nailsea
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I lft the car with them
I lft the car with them, came and hour or so later, as they were completing alignment. But, it seems the flimsy plastic seat covers they used had slipped, and the leather was marked. It was reported, and the staff member is going to clean it tomorrow. So hopefully all ok.
3 July 2026
Reply from Protyre Autocare - Nailsea
Hello Terence,
We appreciate you taking the time to share your experience with us. We are sorry to hear about the issue with your car's interior and the seat cover. We are glad that our team is already working to resolve this for you. We hope the cleaning process will fully address the mark on the leather.
If there are any issues or you require any assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Despite turning up at the agreed time…
Despite turning up at the agreed time we had to wait for over an hour for tyres to be fitted. The tyres weren’t inflated to the manufacturers recommended pressure and on tyre was completely deflated within 24 hrs.
3 July 2026
Reply from Protyre Autocare - Nailsea
Dear Mike Parsons,
Thank you for your feedback. We sincerely apologise for the extended wait time you experienced and for the issues with your tyre pressures. This is certainly not the standard of service we aim to provide. We are very sorry to hear that one tyre deflated so quickly.
We can confirm that this has been raised further with management, they will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service
I ordered or a company (not Protyre) sent the wrong tyre, on the hottest day of the year the error was rectified And the correct tyre fitted, no fuss no humiliation just goid advise and very good service, I was even offered an ice lolly ! This now my go to garage. Thank you
29 June 2026
Reply from Protyre Autocare - Nailsea
Hello Pauline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and reliable service!
29 June 2026
Reply from Protyre Autocare - Nailsea
Hello Mr Rooke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good and professional service and near…
Good and professional service and near to my home.
24 June 2026
Reply from Protyre Autocare - Nailsea
Hello Marcin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked in one day discussed requirement…
Booked in one day discussed requirement seen the next. Work carried out at agreed time and promptly returned.
24 June 2026
Reply from Protyre Autocare - Nailsea
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, I really did not know what the problem was with my tyres but within an hour,, it was all sorted - puncture traced and new tyre fitted.
Took note of how many miles I do a year and sorted reasonably priced tyre. Would certainly use again!
Thank you to the Manager for being so understanding and looking after me so well.
24 June 2026
Reply from Protyre Autocare - Nailsea
Hello Penny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Experience was OK
Experience was OK. However, staff were not able to give the discounts advertised on the web site. Some of us like to make a face to face purchase. Shame to miss out on advertised discounts. Is this an misleads advertising/web site?
22 June 2026
Reply from Protyre Autocare - Nailsea
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Nailsea branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to book online
Easy to book online. Dropped my car off at 15.00 and collected it by 16.00. The punctured tyre was successfully repaired and saved a significant sum compared with having to replace it. Helpful staff and a professional service.
17 June 2026
Reply from Protyre Autocare - Nailsea
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service and very quick to…
Fantastic service and very quick to have 4 tyres fitted. Good communication from staff, thank you.
17 June 2026
Reply from Protyre Autocare - Nailsea
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement
Easy booking. Good service. Reasonable pricing.
The only missed is forgot to return my screw caps (just come back with standard black plastic one)
17 June 2026
Reply from Protyre Autocare - Nailsea
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Mr Hartley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Puncture
Couldn't get in the day I wanted due to them being so busy but once I got an appointment car was in, looked at, fixed and returned very promptly with a fair price.
Staff were friendly and gave advise also.
5 June 2026
Quick and easy with friendly helpful…
Quick and easy with friendly helpful staff...all good
3 June 2026
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