Friendly team, gave good advice on using the all-weather tyre I was going to have put on, advising it wasn't the right tyre and the reasons. Would use again definitely!
Company replied
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See what reviewers are saying
Experts, quick and brilliant. They knew just how to deal with our unusual vehicle , the cost was half that of the market leaders, the website was easy to use and had important comparison information m... See more
Company replied
Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride... See more
A brilliant professional service on every visit! Feel so much safer when the tracking, tyre depths & inflation is checked after a hammering from the districts road network! Polite helpful staff, wo... See more
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Newbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2 Arnhem Road, Newbury, RG14 5RU, Newbury, Berkshire, United Kingdom
- 01635 41800
4.6
Excellent
478 reviews
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I drive a lot on business and change my…
I drive a lot on business and change my tyres frequently. Protyre Newbury are superb. Previously, I used a couple of other shops but once I went to Protyre, I have not used another shop since. Basically, they are welcoming, polite, prompt and very professional.
Never had a bad experience.
12 September 2025
Knowledgeable and Helpful Team.
Knowledgeable and helpful team. Work was done efficiently with impeccable customer service. A shout out to Vincent for excellent communications throughout.
5 September 2025
Unprompted review
May use AI-assist with repliesRead more
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I bought 4 tyres online and when I…
I bought 4 tyres online and when I arrived to get them fitted (which was in the price) at the agreed time a couple of days later they were unable to fit them as my motorhome was 3500kg and they said they could only lift 3000kg. Using the vans jack wasn’t an option. I had an MOT the same afternoon, so the only option to me was to take the tyres with me and get them fitted elsewhere which cost £80 + vat. The garage gave me no compensation for this so I was the best part of £100 out of pocket! At no point in the order journey did it mention any limitation which is extremely annoying.
3 September 2025
Reply from Protyre Autocare - Newbury
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent price and service
27 August 2025
Friendly and speedy service
Friendly and speedy service. Appreciate the kindness when faced with my complete lack of car knowledge or whereabouts of my lock nut!
20 August 2025
Excellent as usual
Excellent as usual - great job on recharging the A/C. Polite, professional and timely.
18 August 2025
Amazing service
Amazing service. Really helped me out and great advice. Highly recommend. 5 stars.
18 August 2025
Reply from Protyre Autocare - Newbury
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Incredibly helpful
Incredibly helpful. Cost effective. Wholly competent.
Would (and already have) willingly recommend to others. Thank you.
11 August 2025
Booked in 3 days prior
Booked in 3 days prior. Arrived early and was dealt with immediately. Manager was working on his own and appeared stressed but just got on with the job. He was quick efficient polite and courteous. Great job and very professional. Well done Bathwick
8 August 2025
Polite & professional with great…
Polite & professional with great pricing. Overall, an excellent service!
4 August 2025
Great service & value
Great service, nice to see a tyre place that actually uses a torque wrench!
30 July 2025
Great price and rapid quality service…
Great price and rapid quality service appreciate it aircon works like new!
23 July 2025
Reply from Protyre Autocare - Newbury
Hello James,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Professional technician - Newbury
The technician was very professional even though he was managing the workshop on his own and had to juggle multiple customers' bookings as well as walk-in customers and telephone enquiries, and all that on one of the hottest days of the year. I have returned a couple of days later to get my tracking done and met with the same profesionalism as on the first visit.
16 July 2025
Reply from Protyre Autocare - Newbury
Dear Menzies Norwich,
We appreciate you sharing your positive experience you had at our Newbury branch, We're happy to hear that you were impressed with the professionalism displayed during both visits, especially considering the busy circumstances. Thank you for your feedback. We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service
Gentleman that took care of our air con regas was really helpful, got everything completed very quickly for us and gave great customer service. Highly recommended.
16 July 2025
Cheapest price for regas of aircon
Fabulous service 👏. Had aircon regased. Booked a slot and was seen on time. Staff are friendly, helpful and very knowledgeable. Wouldn't hesitate in using them again.
16 July 2025
Good service at a reasonable price
16 July 2025
I was given first class service for my…
I was given first class service for my aircon issue and some very useful guidance. Can’t praise them enough!
14 July 2025
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