Protyre Autocare - Okehampton Reviews 

656
TrustScore 5 out of 5

4.8

Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB


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Rated 5 out of 5 stars

Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more

Company replied

Rated 5 out of 5 stars

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more

Rated 5 out of 5 stars

Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more

Rated 5 out of 5 stars

I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom

  • 01837659993

4.8

Excellent

TrustScore 5 out of 5

656 reviews

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4.8

All reviews

(656)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service!

I came in with a ‘non repairable’ puncture as advised by ŠKODA Exeter and was immediately reassured they would sort it for me. Due to their skilled and knowledgeable staff they were actually able to repair it for me rather than charging me for a new tyre. The staff go above and beyond to help and give honest and helpful advice.

11 June 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Jo,

Thank you very much for taking the time to leave us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Good Service - would recommend

I have had the misfortune of attending at Protyre 3 times during the last 15 months due to punctures. The staff have always been very friendly and helpful, I've never had to wait long for repair/replacement tyres and everything has been explained clearly to me. I would recommend, a good service.

3 June 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Dear Mrs Tracy Edwards,

We appreciate you taking the time to share your experiences. We're glad to hear that our team has consistently provided friendly, helpful, and efficient service during your visits for puncture repairs. Thanks for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent. Friendly and helpful over the phone. Booked within the hour and tyres tested and changed in 15mins. I even had a nice cup of coffee!

6 June 2025
Rated 5 out of 5 stars

Exceptional service

I had a puncture. Rang up at 11. I expected to get a cheap tyre as it was last minute. Not only could they fit me in that day they found and ordered the exact tyre I wanted. Had an appointment at 3. 3:10 I was on my way home! Exceptional service!

27 May 2025

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