Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... See more
Company replied
Location
Switch locationUnit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB
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See what reviewers are saying
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... See more
Company replied
Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... See more
I booked a pair of front tyres and an aircon recharge on the protyre web page.. arrived and car completed professionally. Aircon normally takes an hour so tyres fitted during the process. Car given... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Pembroke Dock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, United Kingdom
- 01646 686663
4.8
Excellent
701 reviews
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Immediate response by staff to…
Immediate response by staff to unexpected problem 2 days after a service.
7 September 2026
May use AI-assist with repliesRead more
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Don’t look anywhere else for your car
Service is top notch. Staff are really helpful. Prices are very reasonable. Thanks to Rory and his staff at Tiers Cross branch.
7 September 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Vic,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replacement tyre
Fitted a new tyre immediately without an appointment. Thanks very much
31 August 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Jennifer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dropped the vehicle in for MOT due to…
Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so I could drive legally home and got my MOT done that day. Just brilliant!!! Staff were excellent, efficient service and a great price too!!
16 July 2026
Unprompted review
Reply from Protyre Autocare - Pembroke Dock
Hello William,
We are so pleased to hear about your positive experience with us, especially given the stressful situation with your MOT. It's wonderful that our team in centre was able to assist you quickly and efficiently upon your return. Thank you for sharing your feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Elizabeth,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Pembroke Dock. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Mr Bowen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy
12 August 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Called in on the off chance of having…
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with price and make of tyre …. Went home relieved as I had a 200 mile journey to collect grandchildren and tyres we’re all safe👍👍👍👍👍 big thank you !
7 August 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Wise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello David,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the service you received from the team at Pembroke Dock.
Best regards,
Eddie
Customer Care - Protyre
Great service received
Great service received. Donovan went over and above. Thank you. All 100% use again.
3 August 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Miss Furlong,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you were happy with the service you received from our team. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Although short staffed
Although short staffed, excellent speedy service. Wide range of stock available. Courteous advice and prompt service.
27 July 2026
Reply from Protyre Autocare - Pembroke Dock
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You found the tyre make I wanted
You found the tyre make I wanted, - made an appointment for fitting, which you kept - all good.
Think if you had more staff at Pembroke Dock branch you would have more business.
15 July 2026
Reply from Protyre Autocare - Pembroke Dock
Dear D. Davies,
Thank you for your positive feedback regarding your recent visit at our Pembroke Dock branch.
We are pleased we could find the tyre you wanted and that your fitting appointment went well.
We appreciate your suggestion about staffing and will certainly take it into consideration.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Morgan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a job done on my car with a pre…
I had a job done on my car with a pre quoted price but the VAT was added after and I was not very happy
13 July 2026
Great experience good price on 4 tyres
Great experience good price on 4 tyres. Fitted on time plus free brake check. Helpful knowledgeable staff.
20 August 2025
Reply from Protyre Autocare - Pembroke Dock
Hello Mr Griffiths,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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