Fantastic service, the gents in the office, especially Chris, helped me get the correct spec tyre that i was after. Professional attitude to my novice questions was greatly appreciated. I highly reco... See more
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IPRO TYRE POOLE I really like the way that you now have to book in for tyre fitting etc, as when I turned up for the work to be done it was completed within 10 minutes of the projected time, rath... See more
Company replied
Great price efficient service, only reason it wasn't 5 stars is TPS valves were not changed as requested. Error was quickly dealt with and refund given on pre paid order.
Always a professional service from Protyre. The staff are always polite and happy to explain works as well as not being pushy. Easy to book in online too.
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3k reviews
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Fantastic service
Fantastic service, the gents in the office, especially Chris, helped me get the correct spec tyre that i was after. Professional attitude to my novice questions was greatly appreciated. I highly recommend them and i will be returning for my next set.
Michelins all the way and they were very competative on price too.
14 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly service and fast turnaround
Good service when dropping of truck for 4 new tyres, phoned me to keep me updated and completed the work all in good time
12 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jacob,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poole Cabot lane branch is fantastic!
The staff and particularly front office staff are so knowledgeable and helpful.
Absolutely first class service.
10 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Light,
Thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Poole Cabot Lane has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Have been dealing with Protyre for over…
Have been dealing with Protyre for over 18 years. And always had amazing service from them and incredibly helpful and friendly staff.
10 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always a professional service from…
Always a professional service from Protyre. The staff are always polite and happy to explain works as well as not being pushy. Easy to book in online too.
10 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Kayleigh,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Incorrect MOT booking time.
I was given an incorrect time for my MOT appt on the 6th Aug, I was told 9:30 when booking ,but was told it was 11:00 when I arrived for 9:30. This caused me a lot of inconvenience.
6 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Mr White,
Thank you for your feedback. We are very sorry to hear about the confusion regarding your MOT appointment time and the inconvenience this caused you. We understand how frustrating it can be when there's a discrepancy in scheduling. Your concerns have been brought to the attention of the management team, who will investigate this matter further to ensure it does not happen in future.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Great price efficient service
Great price efficient service, only reason it wasn't 5 stars is TPS valves were not changed as requested. Error was quickly dealt with and refund given on pre paid order.
5 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always reliable
The staff are always reliable, friendly and professional. The services they provide are affordable with no hidden agenda. Great job every time.
3 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite staff
31 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A quick and painless experience for…
A quick and painless experience for recharging my car AC. I booked online, turned up just 5 minutes early, technician took the car straight away and around 35 minutes later I was driving the car away with full ac again!
30 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Anita,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were polite and helpful and work…
Staff were polite and helpful and work carried out on my car was done in good time.
3 August 2026
Very polite and knowledgeable staff
Very polite and knowledgeable staff. James and Chris are very professional and extremely dedicated. Thank you guys.
27 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Medi,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I really like the way that you now have…
IPRO TYRE POOLE I really like the way that you now have to book in for tyre fitting etc, as when I turned up for the work to be done it was completed within 10 minutes of the projected time, rather than hanging around for some considerable time like I have encountered at busy times.
The Gentleman who served me was considerate and knowledgeable.
Only small complaint 😀the coffee machine was out of order.
However as a result I went for a long walk and found a Starbucks coffee issues sorted.
All in all a great experience at Protyre.
Many thanks
31 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First time I have used Protyre and will…
First time I have used Protyre and will definitely use again. Great staff, great service and competitive pricing.
29 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello JGM,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Poole Cabot Lane have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
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