Protyre Autocare - Poulton Reviews 

1,189
•
TrustScore 4.5 out of 5

4.7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB

•

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Rated 5 out of 5 stars

This was an excellent experience from my call to them, a quick check and assessment of what the car needed and the job fitted in early the following day. Nothing was too much trouble Such a super... See more

Company replied

Rated 5 out of 5 stars

Very pleasant, friendly and helpful staff.A comfortable place to wait - a free coffee machine and a WC provided. Great value for money too sign up for special offers.

Company replied

Rated 4 out of 5 stars

Job completed on time; competitive pricing and friendly staff. However, I needed to replace a couple of plastic clips holding the wheel arch trim and lower engine tray, as they were missing.

Rated 5 out of 5 stars

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,189)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin did my tyre as soon as I arrived …

Kevin did my tyre as soon as I arrived excellent service fast and clean 100% recommend

9 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great efficient and frimotendly service

Great efficient and friendly service

9 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service at Pro Tyres last

Great service at Pro Tyres last, put my car in for a service in the morning, went back later in afternoon, a part thst was ordered and fitted was faulty on fitting so had to wait till next morning for them to get another part and fit. Thanks to Kevin for giving me a lift home after the garage had shut

7 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Barbara Green,

We appreciate you sharing your experience with us. We understand that waiting for a replacement part was inconvenient, and we are truly sorry for the delay this caused.

We are glad we could assist with your transport home and that the issue was ultimately resolved.

We will look forward to welcoming you again at our Poulton branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 2 out of 5 stars

Air con regas failed

Air con regas failed. Oil reading on failure reflected catastrophic levels - research highlight cause likely due to technical error in levels input at initial regas.
Full refund received with signpost to have full check of system.

28 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Graham Johnson, 

We appreciate you sharing your experience. We are sorry to hear about the issue with your air conditioning regas and the subsequent system failure. We understand your concerns regarding the oil levels. We are always working to improve our services and prevent such occurrences.

If you are still requiring assistance regarding this matter, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Kevin was brilliant!

Kevin was brilliant, very efficient even when managing a couple of challenges with other customers that were completely out of his control.
Great customer service 👏

1 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear S Smith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is the best it can be for all our customers. We are delighted to hear that you are happy with the service you received from our team at our Poulton branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Doug,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Two different size tyres fitted

Ordered two tyres to be fitted, unfortunately they fitted two different size tyres, only one was correct.

Fortunately I checked before leaving, suggest everyone does the same.

They apologized and replaced the wrong tyre immediately.

29 August 2026
Unprompted review
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear A Houghton,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Battery charge

Battery change
Super quick and easy
Same day service
Friendly staff

26 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Honest, helpful, accurate advice and efficient service at a great price.

26 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good costumer service

Great waiting area, prompt service, discounts on price, work done while you wait if required.

19 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Premises are ideally situated with…

Premises are ideally situated with ample parking space. Friendly professional staff and cater good service.

19 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Prakash​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional staff and good value for money.

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have been nice to have access to cold water and even better if there was air conditioning. The staff were suffering and were noticably uncomfortable and hot working so hard in it.

19 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mrs Calverley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service and price…

Excellent customer service and price for regas air con.

19 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in quickly with ease

Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited

19 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reliable

Always great customer service. Had my air con sorted within the hour. Thank you.

12 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Katie,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you are happy with the service you received and that your air conditioning was sorted quickly.

We appreciate your business and hope to see you again in the future at our Poulton branch.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They are reliable and do a good job

You can always book in for a time and day that suits you. They get the job done in a reasonable time. I’ve been going there for years, they are very trustworthy, they do a good job and they don’t rip you off.

8 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Kimberley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always happy with the service at…

Always happy with the service at Protyre Poulton.

10 August 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Janine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mr Winkley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Manager and employees were polite, friendly and helpful. Great price for the Continental tyres I purchased and had fitted. Would definitely recommend.

28 July 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Wayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Great price due to a 20% premium tyre discount.
Excellent service as always

22 July 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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