Protyre Autocare - Poulton Reviews 

1,143
TrustScore 4.5 out of 5

4.7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more

Company replied

Rated 5 out of 5 stars

Kevin was brilliant, very efficient even when managing a couple of challenges with other customers that were completely out of his control. Great customer service 👏

Company replied

Rated 5 out of 5 stars

Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited

Company replied

Rated 5 out of 5 stars

My vechile was booked in for a certain time and they kept to it,everything was fully explained to me. Your prices are very competitive.

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,143)

33,081 reviews in the last 12 months

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Rated 3 out of 5 stars

Gold Service Booking

I made a booking for a Gold Service this was made paid and made online for Friday 09/01/26, however when I arrived the booking had not been received, despite providing confirmation (screenshot) the service could not be carried out on the date arranged. Simon was very apologetic and did try to confirm how and why this had occurred, although no reason could be provided an alternative date was agreed.

9 January 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Bill Nicholls,

Thank you for bringing this to our attention and we are sorry to hear that this happened. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Bronze service and more

Booked an mot then asked for a bronze service, discussed condition if front tyres and was told they would be checked and I would be advised if they needed changing. Received a call and agreed a price for two new tyres which I was happy to pay.

12 January 2026
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Reply from Protyre Autocare - Poulton

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Two Positive Experiences in December 2025

I had two appointments in December 2025, the first concerned with my drive flat tyres and the later appointment for MOT and Silver Service. Everything was explained in full (helpful when you don't know anything about cars). The tyre appointment saved me £250+ because I only needed one of the two tyres I had ordered. They could have fitted/changed both and I'd have been faced with a much bigger bill (and would have been paying for unnecessary work). Post MOT and service the mechanic talked me through what had been done and why. He was very helpful. I will definitely return as I trust them and was delighted with their services and approach.

10 December 2025
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Reply from Protyre Autocare - Poulton

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Detailed invoice and fair price

Plenty of parking space, welcoming staff, efficient booking, pleasant waiting area, only charged for what was needed, detailed invoice and fair price.

22 December 2025
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Reply from Protyre Autocare - Poulton

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Experience with protyre

My experience with pro tyre was amazing and very quick , price was cheap but service quality. Especially the coffee machine , my only complaint is the toilet area was a little messy but I will go bk again and again without doubt

26 December 2025
Rated 5 out of 5 stars

Great service

Great service. They managed to fit me in when I got a slow puncture on a day trip to Polton. Back on the road within 1 hour.
Great staff and waiting area was goof too.

24 December 2025
Rated 2 out of 5 stars

Slightly miffed. It’s now 9 months on and the area manager who was going to contact me obviously couldn’t be bothered as not heard a word 7/8/26

Everything went ok but after I had paid I noticed online that if I had ordered and paid for the tyres and fitting online I would have saved money??? I still would have had to go into the garage so why ???

15 December 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The man we saw was very helpful

The man we saw was very helpful and very informative he also did the job in the time he said it would be done

10 December 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Erika​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt MOT

Friendly, I was able to wait for MOT.
Hot drinks available,plenty parking.
Good price.

10 December 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Gordon​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They went out of their way to get my…

They went out of their way to get my car fixed on the same day at the best price !

8 December 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Samantha​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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