Protyre Autocare - Salisbury Wilton Rd Reviews 

1,273
TrustScore 5 out of 5

4.8

122 Wilton Road, Salisbury, SP2 7JZ Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

After hitting a pothole and tearing a hole in the tyre wall. Chris stayed on after closing to meet me with the recovery truck. Made sure that my car was secure overnight. My car was sorted and ready... See more

Company replied

Rated 5 out of 5 stars

Booking process was straight forward, I did it by telephone. Date and time were both convenient for my requirements. Work was performed on time with the booking made which saves having to wai... See more

Company replied

Rated 5 out of 5 stars

Popped in busy afternoon with slow puncture. Turned out to be blackthorn in sidewall so new tyre reqd. Tyre was near end of life so decided to replace both front tyres as 23,000 miles on both. Booked... See more

Rated 4 out of 5 stars

Very helpful and efficient service from start to finish. Although you are unable to book an appointment we were very lucky that the garage was not busy and our car was seen to straight away. It did no... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #23 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom

  • 01722 321377

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,273)

32,745 reviews in the last 12 months

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Rated 5 out of 5 stars

After hitting a pothole and tearing a…

After hitting a pothole and tearing a hole in the tyre wall. Chris stayed on after closing to meet me with the recovery truck. Made sure that my car was secure overnight.
My car was sorted and ready to be collected the following morning.
Thank you! Very helpful and friendly.

27 July 2026
Unprompted review
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Carol,

Thank you for taking the time to share your really positive feedback!

We are delighted to hear that our team went above and beyond to assist you after your unfortunate incident. Ensuring our customers' cars are secure and sorted promptly is a top priority. We appreciate your kind words about our helpful and friendly service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service and really…

Excellent customer service and really impressed. They fixed my car so fast.

29 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficiency

Efficiency, speed, courteous, well organised.

27 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Mr McRoberts,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service

20 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Dominic,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I am a regular customer

I am a regular customer. Excellent, prompt, and friendly service

22 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good value and quality

Quick and efficient service at competitive prices.
Friendly and cooperative staff.

22 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ray,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Manager was brilliant

Manager was brilliant, aircon regas completed quickly

20 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were extremely helpful

The staff were extremely helpful, efficient, polite and friendly. I always use their services because I can rely on them.

20 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ms West​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service Worth a Visit

I have been going to Bathwick Tyres , Salisbury for 30 years and despite the various personality changes and the new name, little has changed in the excellent service provided.

7 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

From the friendly and helpful staff at…

From the friendly and helpful staff at reception to the garage floor will make my decision easier to choose this garage again.

15 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Will​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite staff

Very polite staff
Quick responses
Well explained everything
Price reasonable but could be better in this climate but we all have to make a living some how

15 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Antony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Perfect service

Got there earlier than intended and they started the process straight away for my air con refill was very fast and efficient

15 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Recommend Protyre

Had booked a time slot and that was kept to despite the garage being busy. Friendly staff.

8 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service.

Prompt service.

8 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booking process was straight forward

Booking process was straight forward, I did it by telephone. Date and time were both convenient for my requirements.
Work was performed on time with the booking made which saves having to wait around during busy times of the day.
Staff were all pleasant, attentive, polite and friendly.
Satisfied with the work done.
I will continue to use the garage and recommend you to other people.

8 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely good and efficient service

Extremely good and efficient service, thank you so much

6 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Didn’t honour the online price

Didn’t honour the online price. £28 more expensive! Not the way to treat loyal customers in my opinion.

6 July 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr C,

Thank you for your feedback . We are sorry to hear that your recent visit to our Salisbury Wilton Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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