Protyre Autocare - Salisbury Reviews 

2,902
•
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB

•

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Rated 5 out of 5 stars

Warm welcome on arrival and directed towards the complimentary tea and coffee as I was going to be waiting. Also shown some colouring equipment for my young child. 2 new tyres fitted quickly and all... See more

Company replied

Rated 5 out of 5 stars

They are always helpful and explain everything fully. They are always busy because they are that good, and competitive prices too. I don't know how Ian the manager copes with the stress, but he alwa... See more

Company replied

Rated 5 out of 5 stars

Visited 29/10/26 and 2/11/26. Had fantastic service, staff I dealt with were very helpful, professional and polite. Contacted them by email and they were quick and helpful in responding. I had to get... See more

Company replied

Rated 5 out of 5 stars

I had a puncture in my Civic, I needed the wheel removed and the space saver put on as I was unable to sort it . They were extremely busy, but found time to swop wheels , I was then asked to return... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,902)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Always helpful

Always helpful, friendly and always been great with our car. We have our service and MOT done here every year. Thank you..

28 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Trustworthy & competitive

Always knowledgeable, honest, and good cslue

28 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

The service team and the manager delivered excellent customer service.
Very professional
Quick service, good price for MOT.

21 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Dee smith,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Salisbury branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Staff are very friendly and go above…

Staff are very friendly and go above and beyond to help. Couldn't recommend this garage enough. Cheers guys.

25 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Mr Robertson,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Salisbury branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Extremely efficient and helpful

Great for online ordering at short notice. Very helpful and accommodating over a problem experienced on day fitting due. 4 tyres fitted very promptly and at a great price. Having had protyre fit tyres on several of our ‘family cars’ it remains our go to place for tyre replacement and punctures.

18 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Rob,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always. Ian and the team as always so nice.

23 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Tracy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always friendly

Always friendly, explain what your spending your money on.. would recommend.

23 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Rosie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service/tyres/MOT visit.

Easy to book online.
Friendly and efficient service throughout.
Would visit again.

23 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Shulin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Finally a business that turned up at business school on the day they taught customer service!

They really couldn't be any more helpful! It is rare these days that you go somewhere where they genuinely make every effort to help you out and do whatever they can, explain what they are going to do, when they are going to do it, most importantly what they cannot do and then actually do it jsut like they said they would when they said they would.

I cannot go as far to say that they run a business that makes you want to go back as I don't want to have to deal with nails and screw puncturing my tyres and making me throw away otherwise good tyres !!

However if i do have to go back for anything to do with tyres then I am going back there and i recommend that you do as well. It is not a recommendation I give out easily ask I am quite difficult to please!

Ian, Issac and the crew take a bow. I am impressed!

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Customer,

Thank you for taking the time to share such a wonderful review!

We are so pleased to hear that our team at our Salisbury branch, went above and beyond to assist you with your tyres.

It's fantastic to know that their clear communication and efficient service left such a positive impression.

We truly appreciate your strong recommendation and look forward to assisting you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Professional accommodating staff

Professional, courteous friendly staff.
Noticed while I was waiting that the staff at reception gave customers different options to choose from to assist them with their vehicle problem, didn’t try and force anything on the customer.

21 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Nigel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at Salisbury. We are especially pleased to hear that our team in centre provided different options without pressure.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Easy to book great job done easy…

Easy to book great job done easy payment options too

21 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from them

Excellent service from them ( once again) and very helpful.

21 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Heather,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff.

16 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Fanica,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

18 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Anderson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were extremely friendly

The staff were extremely friendly, helpful amd explained all the issues with the car. I have used this branch for years now and I can recommend them enough. Highly recommended for all your needs

16 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I needed 2 tyres replaced urgently

I needed 2 tyres replaced urgently. These were not run of the mill size tyres but Ian managed to organise to get them in the next morning and they were fitted that afternoon.

11 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Grateful for your prompt…

Grateful for your prompt 2attention.thank you

16 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Woolley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A good team

A good team, who listen, act, and do a first rate job. I would have no hesitation in recommending Protyre to anyone. Thank you.

16 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Giles​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Welcoming friendly knowledgeable staff

Welcoming friendly knowledgeable staff.
Offered coffee. Very courteous. And a job well done

11 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Janet​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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