Protyre Autocare - Segensworth Reviews 

1,006
TrustScore 5 out of 5

4.9

Unit 1 Concorde Way, Concorde Park, PO15 5FG Fareham, Hampshire, GB


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Rated 5 out of 5 stars

This is the second time I've been to Protyre at Segensworth and both times were a very positive experience. Very clean workshop a d reception. Friendly staff. The service I received was very good 😊

Company replied

Rated 5 out of 5 stars

First class service , good honest advice , work completed in a timely manner and to a very high standard . I would and do recommend Protyre to all my friends and family. Five star service . Paul is al... See more

Company replied

Rated 5 out of 5 stars

Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced... See more

Company replied

Rated 4 out of 5 stars

My recent experience with Protyres was excellent. There was initially an issue with a delay in collecting my car for the MOT and service but the Manager kept me fully informed of the problem due to st... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Concorde Way, Concorde Park, PO15 5FG, Fareham, Hampshire, United Kingdom

  • 01489 346446

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,006)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Would 100% recommend

I’ve had a few excellent experiences here both in Wickham and since the move to Segensworth. Glad I stuck with them. Always able to make space to check over the car and never make you feel stupid when explaining what is going on which is a massive plus! Most recently sorted out a battery issue no one else had been able to solve and had her in for less than 3 hours! Great customer service from all staff too. Thank you.

6 February 2026
Rated 5 out of 5 stars

Paul and his team made every effort to…

Paul and his team made every effort to fix my car at the earliest possible time. My clutch needed replacing and I was updated at every stage.
The customer service is excellent, Paul and his team make you feel that you are important to them - not just another customer. Highly recommend to future customer's. Thanks John M

3 February 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Excellent service and staff.

2 February 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Dear Brian Duff,

We appreciate you taking the time to leave us this 5-star review.

We are delighted you were happy with our service and staff at our Segensworth branch.

Thank you for your feed back,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

My MOT was due on the Monday morning…

My MOT was due on the Monday morning but it quickly became apparent that the DVLA system was down so no MOTs could be carried out. Paul quickly booked me in again on the Thursday and the check was quickly done on that day. No stress!

12 January 2026
Rated 5 out of 5 stars

Great Trust worthy staff

Great Trust worthy staff. so friendly and willing to answer any question

12 January 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Leanne​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient, friendly and cost effective

Paul and his team did a great job. Only downside was the coffee vending machine not working!!

9 January 2026
Unprompted review
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Great price, service, hmmmm…..

Having paid for and booked my slot for 10.30 to have my new front tyres replaced, and being warned not to be late, I arrived just under ten minutes early for the job to be done. First sense of trouble was the question of whether I was leaving or staying. Since the garage is in a remote part of the industrial estate there was little else but to do than wait. And I did. For nearly an hour and a half to replace two tyres, despite me booking a slot. This is a job that should have been thirty minutes at best. Never once in that time was I kept informed of any progress, I wasn’t the only one. Great price on the tyres offset by mediocre service may make me consider alternatives next time.

29 December 2025
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Dear Mark Allen,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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