Protyre Autocare - Sheffield Chapeltown Reviews 

1,095
TrustScore 5 out of 5

4.9

11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Mandy and the team. Telephoned just before closing with a major problem (for us). A damaged tyre in the face of a long weekend away, a less common tyre size and the prospect of... See more

Company replied

Rated 5 out of 5 stars

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more

Company replied

Rated 3 out of 5 stars

Wasnt keen on the tyre fitter moaning about how the tyres had been fitted before (about nuts being tightening too much) Espec when it was same place that fitted them. Felt like he was implying i’d do... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom

  • 0114 246 7899

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,095)

33,359 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mandy was absolutely great nothing too…

Mandy was absolutely great nothing too much trouble

5 August 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Ms Cherryholme,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Arrived and straight away two…

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my new falken tyres. I will keep protyre Chapeltown in mind for future reference. Thanks everyone at this garage. Regards Ken.

5 August 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Ken,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service squeezed me in even…

Brilliant service squeezed me in even though they were very busy. Definitely recommend

5 August 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great price and speedy efficient service…

Great price and speedy efficient service. I arrived a little early and they cracked on with the fitting straight away. Mandy was very helpful and professional.

30 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Jason,

Thank you for sharing your positive feedback! We are delighted to hear that you found our service efficient and that our in centre team was able to assist you promptly. We pride ourselves on providing excellent service to all our customers.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent efficient service that saved the weekend.

Brilliant service from Mandy and the team. Telephoned just before closing with a major problem (for us). A damaged tyre in the face of a long weekend away, a less common tyre size and the prospect of a heavily disrupted start to the trip. Mandy ran through the options and booked us in for the first appointment the following day. The tyre delivery was coming off the van when we arrived. Other tyres on the car were checked and safety advice given. A good tyre moved from back to front, two tyres fitted. The work was carried out quickly by the team By 9.20 AM we were back on the road and there was no impact to the weekend plans. To top it all off the prices was good too! Excellent efficient service, I recommend to anyone.

31 July 2026
Unprompted review
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Ed,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast service

Fast service, very helpful friendly manager, super helpful staff. Used exclusively for many years for all my cars*****

29 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Byron Webster,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield Chapeltown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you over many years.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent customer service from Mandy…

Excellent customer service from Mandy and co.

23 July 2026
Unprompted review
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service and price

First class service and price

27 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Glen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Very friendly. Mandy was really helpful and chatty.

17 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mrs Turton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Lovely staff great service

Lovely staff great service

22 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Kelly,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mandy and the team are great

Mandy and the team are great
This is my go to place for my tires etc
They will do what ever they can to help you

22 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service is second to none

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too.
They are efficient and courteous and I always believe that I am in safe, knowledgeable hands. Never preyed upon as a vulnerable, ignorant customer. All conducted under the excellent supervision of Mandy. Thanks to all.

20 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Veronica,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been coming here for a few years now

Been coming here for a few years now. Always friendly and helpful staff and always do a good job. Definitely would recommend. Happy customer.

9 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Bennett​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Cars air conditioning wanted re gasing

Cars air conditioning wanted re gasing. They managed to fit me in straight away with no hassle,20mins.

15 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Came to chapletown protyres with a bolt…

Came to chapletown protyres with a bolt in my tyre. Got a new one the very next day.
Mandy sorted it out straight away and also check the rest for me.

15 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Claire,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

I booked online for aircon regass. Very easy booking system to use.
I was made very welcome by Mandy on arrival. She is an absolute credit to the company. She knows her stuff and was fantastic both on the phone and on site with customers. Mike does a great job. I have been back this week for him to fit four new tyres for me. Again a very good experience. I will definitely go back when the need arises. Thank you!

15 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Amanda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service staff and price

Brilliant service and price Helpfull obliging staff

15 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Kathleen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, always made to feel welcome by Mandy.

15 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly and a great…

Very helpful and friendly and a great service give 👍

13 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Spencer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Quick turnaround on the fitting. Both staff took the time to speak to me about my car, my day, and just general conversation. 5 stars

10 July 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Ashton​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look