Protyre Autocare - Sittingbourne Reviews 

957
TrustScore 4.5 out of 5

4.6

Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was attended to promptly and my car was treated well. The steering/seating position was changed but that's not really an issue. I have used Protyre for all my MOT and tyre requirements. The level of... See more

Company replied

Rated 5 out of 5 stars

These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more

Company replied

Rated 5 out of 5 stars

Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more

Company replied

Rated 5 out of 5 stars

Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom

  • 01795 438003

4.6

Excellent

TrustScore 4.5 out of 5

957 reviews

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4.6

All reviews

(957)

35,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Just dropped off the vehicle and the wheel was changed with alignment done within the prescribed 1 hour. It also helped that I hot 20% off the Good year tyre I bought and 50% off wheel alignment.

28 February 2025
Rated 5 out of 5 stars

I had a brilliant experience with using…

I had a brilliant experience with using Protyre for the first time. I found I had a flat tyre so called Protyre but noticed they were due to shut in 5 minutes. The guy on the phone was really helpful and said they will stay open for me so I could get my car there to have them fit a new tyre. When I got there they were really friendly and did the job quickly.

Based on this experience I would recommend using them.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Tyre replacements

Received report and condition of tyre are good.

12 February 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Dear Geoff Moody,

Thank you for taking the time to raise your concerns.

We have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

We have also brought this to the attention of the Area Manager and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

A company you can trust

A company you can trust

5 February 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Thank you for your kind words. We appreciate your trust in our company. we will look forward to welcoming you again.
Kayliegh Customer Care Protyre

Rated 1 out of 5 stars

Booked and paid for a MOT

Booked and paid for a MOT. Took the day off work only to get there and be told they couldn’t do the MOT.

29 January 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Dear Nathan,

Thank you for bringing this to our attention and we are sorry this happened.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful & friendly staff

Very helpful & friendly staff, arrived without booking an appointment to get my alignment checked. Was checked within minutes of arriving & work done to correct alignment very quickly. Thank you.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, beat the quotes I had from 4 other garages and gave me honest advice about which tyres would suit my driving needs, Everyone involved from start to finish were polite and helpful, excellent service

15 January 2025

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