Protyre Autocare - Stafford Reviews 

1,749
TrustScore 4.5 out of 5

4.7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They helped me when I'd hit a pot hole and killed my tyre. Whilst waiting for my recovery technical, I rang around the usual multi chain tyre companies who didn't have a tyre my size. These had, they... See more

Rated 5 out of 5 stars

Great service. Rang up for a new tyre fitted me in same day. Appreciate it fellas

Company replied

Rated 5 out of 5 stars

I’ve been into this garage for two separate issues over the last month or so. Both times i was put at ease and reassured especially by the manager Jay. Both issues were handled professionally and... See more

Company replied

Rated 5 out of 5 stars

I ordered some GT radials for my car and some new TPMS valves. When I got there to have them fitted the suppliers had only sent 1 tyre and not let anybody know. The team at protyre quickly offered me... See more


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom

  • 01785 256243

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,749)

34,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Rang up for a new tyre fitted me in same day. Appreciate it fellas

11 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Mr Haroun,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Booked online and took in to get a pre-paid new tyre fitted.
They were quick, courteous and did a good job.

15 December 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Sara​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Russell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Refit of two rear tyres…

Inspire of the chaos of a refurb I was given an appointment time and everything went well. Price fine as usual.

3 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Sally​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant staff and knowledge of goods…

Brilliant staff and knowledge of goods and services offered

8 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Met by a member of staff

Met by a member of staff. Very helpful showed me where to wait until they had finished the work required

8 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre replacement

Tyre replacement

very helpful

6 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Mr Simpson,

We are so pleased to hear that our team at our Stafford branch, was very helpful with your recent tyre replacement.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good experience

On time, friendly staff car returned in nice condition.

6 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Change nothing

Change nothing, in and out in 20 minutes

3 July 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Pauline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Turned up unfriendly

Turned up unfriendly, unhelpful staff all more interested in smashing down cans of monster and vaping in the garage than offering any sort of advise or assistance. No details upon job completion just asked if knew how to reverse my own car! Yes I know how to reverse I car which I own and drove into your garage!

29 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear James Kinsella,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We can confirm that your concerns have been raised with management. They will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Work done well

Work done well. My go to car work place in Stafford

26 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great service

great service - great price - great prices - use them - 10 out of 10!!!

24 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Jon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very friendly and well…

Staff were very friendly and well organised. I have used this place in Stafford a few times now always great service.

24 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Jim​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable staff who go the extra mile!

16 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello,

We are so pleased to hear you had such a positive experience with our team at Stafford. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Did the job quickly

Polite, efficient, friendly service.

16 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Kathleen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Stafford - Protyre Autocare

Staff sorted the problem straight away, I didn't have to wait long and the Company provide discount for Blue Card

17 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Wendy,

We're so glad we could quickly resolve your issue and that you appreciated our Blue Card discount. Thank you for your wonderful feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service tyres replacement

Great service

17 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Use the service a few times through…

Use the service a few times through black circle and no issue easy and convenient time slots and quick service for a tyre fitting

17 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient.

Quick and efficient.

17 June 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Alyson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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