Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smil... See more
Company replied
Location
Switch locationUnit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB
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See what reviewers are saying
Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he w... See more
Company replied
Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more
Always friendly staff, and very helpful. I explained my problem with a warning light showing, a member of staff went and checked the car and then informed me what the problem was and how to rectify it... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Swindon Stratton St Margaret
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom
- 01793 822260
4.9
Excellent
1k reviews
Asks customers to review
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Always understanding and efficient.ĺ
21 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff and good service
Very helpful staff and good service. Kept informed throughout....
19 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Donald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always super helpful
Always super helpful, never try and oversell, trust them 100% with the services offered.
5 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mr Vince,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service from everybody and…
Great service from everybody and competitive pricing, used the depot for years.
17 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Jerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and Efficient
Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smile. Would definitely recommend Stratton garage in Swindon
17 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Barbara,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great proffesional experience
3 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mr Conlan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Callum and Kieran did a cracking job…
Callum and Kieran did a cracking job and credit due to them both!
12 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Nadim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Callum and Kieran.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly staff and helpful
Always friendly staff, and very helpful. I explained my problem with a warning light showing, a member of staff went and checked the car and then informed me what the problem was and how to rectify it. This was soon sorted. Very pleased .
10 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mr Read,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First class service
10 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Dean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had to contact customer services to get some 'service'
Had to contact customer services to get the branch to honor the appointment time, I booked via Asda Tyres and was given the time slot 9-10. Didn't notice the booking then stated 9am after I paid ! However I still arrived at around 9.05 and stood in queue for 10 minutes while they dealt with the other customers. To be told I am late and that I won't be done until 11am as my booking was given to the guy behind me in the book, fair enough I thought I'll go in after but sadly according to the branch this isn't how it works. Rang HO Customer services who investigated and called me back to tell me they can't help as I hadn't left with my car behind, when I in fact had left it booked in with the keys left at the branch. Customer services were concerned at this stage and told me they were investigating 5 minutes later at 9.40 magically my car was suddenly being taken in as planned, customer services didn't call me back however their actions spoke volumes. Without them this would be a 1 star review. I feel as though booking via an agent wasn't appreciated by the chap on the counter however I may be wrong but have no idea. No branch staff took the time to apologise for their behavior towards me.
7 August 2026
Unprompted review
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Mr C ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
My van had failed on its first MOT on…
My van had failed on its first MOT on brakes and I was going on holiday the next day so had no time to get the work done before o had to return to work, but Callum managed to squeeze at the end of the day. I couldn’t thank him enough and the lads who work with him. Superb
3 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mr Steed,
We are so pleased to hear that we could assist you with your van's MOT and get you back on the road, especially with your holiday plans. We always strive to help our customers in urgent situations, and it's wonderful to know we met your expectations. Thank you for your kind words; we truly appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Arun,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team.
Best regards,
Eddie
Customer Care - Protyre
We appreciate your business and hope to see you again soon.
This is my go to for my there’s MOT and…
This is my go to for my there’s MOT and servicing . Excellent staff always friendly even though it always looks manic in there
3 August 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mrs Webber,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Both the guy on the reception and the…
Both the guy on the reception and the one doing the job were both polite, efficient and friendly.
31 July 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Alastair,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked/bought on line
Booked/bought on line, very quick, arrived 1/2hr early from my arranged time, started straight away, did a great job as far as I can tell.
Highly recommended
A++++
21 July 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Les,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional staff that know the limits…
Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he was referred to an expert elsewhere for that to be rectified. The team are just that, and the whole experience was very reassuring. Thanks to all concerned
29 July 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear William O'Connell,
Thank you for taking the time to share your positive experience.
We are delighted to hear that our team provided you with reassuring and professional service, especially in knowing the limits of their equipment and expertise.
We appreciate your kind words and look forward to assisting you again in the future at our Swindon Stratton St Margaret branch.
Kind regards
Kayliegh
Customer care - Protyre
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