Protyre Autocare - Swindon Westcott Place Reviews 

597
TrustScore 5 out of 5

4.8

109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, great price, friendly and very helpful. I was desperate for two tyres before an airport trip and this company came to the rescue. Will definitely recommend them to anyone that nee... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT service from Lewis and the team at Protyre Swindon Westcott Place. Lewis and the team were very professional and helpful. Really GREAT customer service. We as a family have been using this... See more

Company replied

Rated 4 out of 5 stars

I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

About Protyre Autocare - Swindon Westcott Place

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, United Kingdom

  • 01793 527380

4.8

Excellent

TrustScore 5 out of 5

597 reviews

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4.8

All reviews

(597)

34,696 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, great price, friendly and very helpful.
I was desperate for two tyres before an airport trip and this company came to the rescue. Will definitely recommend them to anyone that needs quick quality service.

19 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Julian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Welcoming

Welcoming, on time and very efficient. A good experience all round.

19 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and informative staff.

12 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Miss Hawkins,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommend

Excellent service from the engineer, he sorted the issue with care and speed.

There had been an issue which has been speedily resolved to both parties satisfaction.

Well done to protyre customer service.

For this action alone, I would highly recommend Protyre(Bathwick tyres), Westcott Place, Swindon.

14 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Francis Vertannes,

Thank you for taking the time to share your feedback in regard to our Swindon branch.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great place to use

All went well, very fast and efficient considering there was only like 2 people.

Would recommend

12 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Ben​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful.

7 August 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Charles,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Even though they were short staffed

Even though they were short staffed. The staff completed my job in a professional and timely manner.

27 July 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Ray​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I'm giving you 4 stars as your team…

I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you still send the wrong tyres. Had two tyres done needed three the third tyre you sent was for a Land Rover.
Plus you've stopped doing Forces Discount.

27 July 2026
Rated 1 out of 5 stars

Tried to get me to have new brakes

Tried to get me to have new brakes. MOT only done day before……fine
Left new tyres with very low pressures. 28 instead of 38.

17 July 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Mr Alan Dart, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick,easy and reasonable cost with…

Quick,easy and reasonable cost with satisfactory jobs.

15 July 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Mr Gurung,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon Westcott Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

EXCELLENT Service Received

EXCELLENT service from Lewis and the team at Protyre Swindon Westcott Place. Lewis and the team were very professional and helpful. Really GREAT customer service.
We as a family have been using this place for over 20 years. We have always experienced top quality customer service from the team.
Thank you for your help, really appreciated.

7 July 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Jay,

We are so pleased to hear about your consistently excellent experiences with our team at the Swindon Westcott Place branch.

It's wonderful to know that our professional and helpful service has kept your family coming back for over 20 years.

We truly appreciate your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service nice stat very helpful…

Great service, nice staf very helpful, great prices high recommend;)

6 July 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Mateusz,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Swindon Westcott Place branch.

We appreciate your business and hope to welcome you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I was impressed with the service of the…

I was impressed with the service of the staff. Very helpful and friendly. Did a good job with no dramas

6 July 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The young chap who dealt with my tire…

The young chap who dealt with my tire today was very helpful and very good at his job. I would recommend going to west cop place to have any tyres fitted. Great job, i'm well pleased.Thank you for being so prompt.

6 July 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Thomas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt friendly and efficient service

Having had a puncture on the Motorway (M4), I arrived at the Protyre depot in need of a new type. The staff were extremely helpful, friendly and efficient and I had my new tyre fitted promptly and was on my way very quickly.

2 July 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Dave,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, re gassed my air con and gave me some handy tips.
Lovely and friendly guys, also get a coffee which is a big bonus

19 June 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Miss Cooper​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service from Westcott Place…

Fantastic service from Westcott Place branch. Went in with a puncture on one tyre and worn tread on the other. Lewis could not have been any more helpful. Managed to move things about to fit me in there and then.
Very well priced. Friendly service and got me out of a pinch.
Would definitely recomend

26 June 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Daniel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Westcott Place…

Excellent service from Westcott Place on Thursday, went in to have a tyre changed and needed more than I had booked for, the man I spoke to didn’t have it in stock but went out of his way to get it sorted for me as I was driving to the airport first thing the following day! He managed to complete the job at a reasonable price! Found them very trustworthy, friendly and nothing was too much trouble. I will defo be back and will be telling my friends where to come! Reasonable, Friendly & Trustworthy

11 June 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Stacey,

We are so pleased to hear about your excellent experience with us! It's wonderful to know that we could assist you, especially with your travel plans. We truly appreciate your kind words and look forward to welcoming you back.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Booked in to get a tyre replaced but…

Booked in to get a tyre replaced but they were able to fix it. They also pointed out our two front tyres were very close to limit so changed them too. I've never had bad service from the Bathwick/protyre guys on Turner Street. Staff are great and have always trusted them to be honest (they've either sent me away because I had plenty of tread left in my tyres; or they've mended tyres with nails in rather than replacing).
Would recommend.

3 June 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Mel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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