The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more
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I rang up to get a price for my tyres which was satisfactory and an appointment was made for the following day. On arrival my car was quickly driven into the bay and two new tyres were speedily put... See more
Company replied
AIR CON REGAS - Wow just wow The service was great on arrival the staff were very friendly and informative Treated my vehicle with respect and was courteous enough to bring it right outside the... See more
Company replied
i had a serious puncture over the bank holiday. I really appreciated how quickly you managed to fit me in for a replacement tyre. Your team was not only efficient but also extremely polite through... See more
Company details
- #9 of 25 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #25 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Telford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom
- 01952 290202
4.9
Excellent
1k reviews
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The whole experience from booking in to…
The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given back in the time by the man who greated me. He was polite and always had a smile on his face. I would recommend to all my friends and family once again thank you to Kevin who made my stay a pleasure.
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick fast service and made nothing…
Quick fast service and made nothing over complicated just did the job I wanted
1 June 2026
Reply from Protyre Autocare - Telford
Hello Jon,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received quick and efficient service from the team in centre. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Service was very good
Service was very good, Liam and Kev were very helpful, will definitely recomend
29 June 2026
Reply from Protyre Autocare - Telford
Hello Mr Iddles,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service with time taken to explain an issue which was resolved very quickly and professionally
23 June 2026
Reply from Protyre Autocare - Telford
Hello Ray,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOTs
Have my MOT and most repairs done here. Fantastic team, reliable, efficient, helpful.
24 June 2026
Reply from Protyre Autocare - Telford
Hello Siobhan,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
AIR CON REGAS
AIR CON REGAS - Wow just wow
The service was great on arrival the staff were very friendly and informative
Treated my vehicle with respect and was courteous enough to bring it right outside the waiting room
The cost was more than reasonable and I booked my sons car in for the same
I would highly recommend this gem of a garage to anyone
24 June 2026
Reply from Protyre Autocare - Telford
Hello Adele,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Mrs Kumar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Miss Atkinson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Barry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy service.
I rang up to get a price for my tyres which was satisfactory and an appointment was made for the following day. On arrival my car was quickly driven into the bay and two new tyres were speedily put on. Because there were two there was a discount which was appreciated. The staff were polite and helpful. If I had any criticism it would be that I was not asked to what pressure my tyres were usually inflated and I did have to reduce the pressure slightly on the new ones.
15 June 2026
Reply from Protyre Autocare - Telford
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre seem to be the ones to try and beat - but you won't.
I arrived about ten minutes early for my appointment and I was directed straight into the tyre changing bay. Four Falken tyres were fitted immediately to my Daimler including balancing on the inside as I requested, along with new valves, and inflation to the pressure I requested.
Everything was presented back in a clean state, with no scratches to my alloy wheels, all within 35 minutes.
All of the staff were extremely friendly and helpful and the workshop was clean and tidy.
I had done a lot of prior research and had decided on Falken tyres to replace the Michelin tyres on my car as the Falken tyres are rated equally as good as the Michelin tyres but might last 5000 less miles overall. But at less than half the price the Falken tyres were my choice as value for money. Time will tell.
3 June 2026
Reply from Protyre Autocare - Telford
Hello Mr F,
We are delighted to hear about your positive experience with our in centre team and the efficient service you received. It is wonderful to know that your Falken tyres were fitted promptly and to your exact specifications. We appreciate your kind words about our friendly staff and clean workshop. Thank you for sharing your valuable feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Telford
Hello Reginald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Elayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Telford always provide a great…
Protyre Telford always provide a great service the staff there are excellent
8 June 2026
Reply from Protyre Autocare - Telford
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Mr Ray,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Hardy Tyres Telford - superb service!
Booked my MOT here (Hardy Tyres, Telford) through Groupon after choosing this garage based on its excellent reviews, and I can see why they’re rated so highly.
Initially the car failed on washer fluid and a rear brake light colour issue, which was frustrating as I had only replaced the bulbs a couple of days earlier. However, the tester took the time to ring me, explain exactly what the issue was, and even compared both bulbs to confirm that one genuinely appeared a different shade when illuminated despite looking identical removed from the car.
They topped up the washer fluid, ordered the correct replacement bulb, and arranged for the retest the same day rather than just sending me away with a fail sheet.
Very professional, honest and thorough service. I’d definitely use them again.
2 June 2026
Unprompted review
Reliable and honest.
I've been a customer for years.
Consistent reliable service and honest advice.
I don't use any other company.
27 May 2026
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