Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more
Company replied
Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB
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Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more
Company replied
To have tyres fitted for an unusual size wheel immediately was a boost to my day. Also a print out explaining the tyre wear and projected life of remaining rubber makes life way easier. Great work, k... See more
Company replied
Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more
Company replied
Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up
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Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom
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Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!

Reply from Protyre Autocare - Tetbury
Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?

Reply from Protyre Autocare - Tetbury
Very friendly and knowledgeable chap running the front of house. Tyre fitting was fast and issue free. I will certainly use this place again.
My car needed 4 new tyres. Keith ordered the tyres for me and told me when they would be in. He took the keys from me when I arrived at the allotted time and managed the whole process. No stress
Great service and really friendly staff. Buying new tyres was so easy, and I got the type I wanted.
Hit a pothole on a long drive and this was the closest place to stop. Service was incredibly efficient and front desk very polite!
MOT sorted promptly and extra work required was advised before proceeding.
The people i had to deal with who were helpful and quick to complete the work required. All actions carried out in a light hearted way with a sense of houmore.
Got a puncture late on thursday night, booked in for 2 tyres at 8.30 next morning on their website.
Tyres were done by 8.50am. Couldn't ask for a better service.
As always polite and respectful staff with impeccable service. Helpful and proactive.
Really helpful sorting out my tyres after my hitting an infamous pothole on my way into Tetbury. The good news is that the pothole has now been repaired too 🙂 New tyres arrived promptly as promised
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