Protyre Autocare - Tetbury Reviews 

919
TrustScore 5 out of 5

4.9

Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB


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Rated 5 out of 5 stars

Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more

Company replied

Rated 5 out of 5 stars

To have tyres fitted for an unusual size wheel immediately was a boost to my day. Also a print out explaining the tyre wear and projected life of remaining rubber makes life way easier. Great work, k... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 4 out of 5 stars

Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom

  • 01666 503467

4.9

Excellent

TrustScore 5 out of 5

919 reviews

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4.9

All reviews

(919)

33,058 reviews in the last 12 months

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Rated 1 out of 5 stars

Do the job qouated

Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!

3 April 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Jennie Fildes ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tetbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Check your invoice before leaving

Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?

27 March 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Glenn,

Thank you for notifying us of your concerns regarding the invoice. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

A no-stress fitting

My car needed 4 new tyres. Keith ordered the tyres for me and told me when they would be in. He took the keys from me when I arrived at the allotted time and managed the whole process. No stress

26 March 2026

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