Protyre Autocare - Trowbridge Reviews 

1,591
•
TrustScore 5 out of 5

4.8

Epsom Rd, BA14 0XA Trowbridge, Wiltshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more

Rated 5 out of 5 stars

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more

Rated 5 out of 5 stars

Very attentive staff, took my wife's car in and tyres were changed immediately.2 days later I took my car in for new tyres at 09.00 and was told that they could not do it until 3 o'clock that afternoo... See more

Company replied

Rated 5 out of 5 stars

Went to Protyre yesterday what a refreshing experience, the guys were extremely helpful and polite Going back on Tuesday to get some new tyres Thank you 🙏

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Epsom Rd, BA14 0XA, Trowbridge, Wiltshire, United Kingdom

  • 01225 760335

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,591)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Nice people and they don't say you need new tyres unless you actually do.

4 November 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Derek,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpfull and polite staff

Very helpfull and polite staff

2 November 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Mr Porch,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very attentive staff

Very attentive staff, took my wife's car in and tyres were changed immediately.2 days later I took my car in for new tyres at 09.00 and was told that they could not do it until 3 o'clock that afternoon. I left the car there and was very pleased when I received a phone call at 12.30 to say that the car was ready.

28 October 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent sevice

Excellent sevice
Good value on 4 tyres

28 October 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good friendly staff

Good friendly staff, nice waiting room and good coffee!

26 October 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Dave,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went to Protyre yesterday what a…

Went to Protyre yesterday what a refreshing experience, the guys were extremely helpful and polite
Going back on Tuesday to get some new tyres
Thank you 🙏

17 October 2026
Unprompted review
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Leonard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best service

30 March 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Ranjit,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

They made no effort to contact me to…

They made no effort to contact me to tell me the place I was getting my car done was closed now? I showed up and was turned away and when I said I hadn't received any email or phone call was told they "weren't surprised" absolutely ridiculous, won't be using them again

1 June 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Dear Miss Jenkins,

Thank you for bringing this to our attention. We're sorry to hear that you had not been contacted. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Pop in Bank holiday Monday as passing…

Pop in Bank holiday Monday as passing by to try book car in for sat, they said if had tyres there they do I tyres there and them which they did for me could not ask for better service then that great team in Trowbridge place and I always go there for tyres etc and do get prices as well always great service .

25 May 2026
Rated 5 out of 5 stars

Fantastic

Fantastic. Everything was done with grate ease. Staff very polite and explained what they are going to do before proceeding. It’s was on the dear side because I did want the best.

25 May 2026
Rated 5 out of 5 stars

I would give ProTyre TROWBRIDGE 5…

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to give honest accurate advice, something which even in 2026 cannot be said about everywhere. I will not go anywhere else.

25 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look