I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more
Company replied
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I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more
Company replied
Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza
Company replied
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Warrington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom
- 01925 247 560
4.5
Excellent
2k reviews
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Reply from Protyre Autocare - Warrington
Hello Satnam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Warrington
Hello Tomasz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
On time and efficiently carried out
On time and efficiently carried out. Aircon now very chilled again.
19 June 2026
Reply from Protyre Autocare - Warrington
Dear Malcolm,
We're glad to hear your air conditioning is working perfectly again.
Thank you for your kind words and positive feedback!
We will look forward to welcoming you again at our Warrington branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Warrington
Dear D ROBERTS,
We appreciate your 5-star review.
We are delighted you were happy with our team at our Warrington branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
I booked my vehicle in for a pre…
I booked my vehicle in for a pre check/inspection on the air conditioning system due to it stopping working. It was give a clean bill of health by the engineer and I agreed to a full regas to fix the problem. The work was done and left a happy customer.
A week later the aircon stopped working again so I took it back to the garage. They carried out a further inspection and informed me I had a hole in the condenser and quoted me over £500 to fix.
I asked why this was not picked up prior to me paying for the regas and was told their check would not have identified such a problem.
I contacted their customer services to try and find a resolution but they did not appear interested claiming they did all they could. They are now trying to say the fault was caused after the repair had been completed. Now what are the odds of exactly the same fault occurring after a week of being back on the road. I am now registering a claim at the Small Claims court and seek an independent view of their actions are reasonable.
They promise first class experience but what I have received has left me feeling conned and let down. Like most services, you only find out how good a company is when something goes wrong. See you on court Protyrer!
I have read your response and the area manager refuses to help or assist in anyway, hence the need to escalate to the small claims court. I will update the result of the case in due course. If anybody else is having similar problems you could consider the same redress method. It’s only £35 to logged the claim and you will at least have the opportunity of a day in court where Protyer will have to answer your questions and the matter will be considered by an independent person.
I was given a full refund a few days later, however no apology. They also asked me to if I would consider my review, which I did. Eveything I have said I would stand by 100%. I was only given the refund as I think they knew I would win my case and I was going to follow it through.
12 June 2026
Reply from Protyre Autocare - Warrington
Dear Ste,
Thank you for leaving us review of your experience at our Warrington.
We can see from our records that this matter had been raised with the Area Manager, and you are currently in communications with them via email.
If you require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Poor service
Poor service. Wheel was slightly damaged and car left with dirty hand prints on the door and interior. Made a complaint and no one is interested
5 June 2026
Reply from Protyre Autocare - Warrington
Dear Mr Mann,
Thank you for leaving us a review of your experience at our Warrington centre.
We can see that this matter has already been investigated by the Area Manager and a resolution has been offered. If you are unhappy with the outcome of this investigation please let us know by emailing us at customerrelations@protyre.co.uk and we will raise this matter further.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service.
I always have fast and courteous service when I visit.
So, carry one everyone, thats how to keep your customers.
15 June 2026
Carried out service and MOT had to have…
Carried out service and MOT had to have some extras done but was expected .They have agreed to change my cam belt quite expensive but it is a very complex and long job.
15 June 2026
Reply from Protyre Autocare - Warrington
Hello Mrs Taylor,
We appreciate your 5-star review! We are glad you had a positive experience.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Warrington
Hello Andy,
We truly appreciate your wonderful 5-star review! We are so pleased to hear you found our service professional, fast, and reliable. Thank you for your kind recommendation.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good overall service and prompt…
Good overall service and prompt delivery and fitting of tyres all from internet
3 June 2026
Quick and very helpful response from…
Quick and very helpful response from operative to repair my tyre
1 June 2026
Always good friendly service .
29 May 2026
All members of staff were friendly &…
All members of staff were friendly & very helpful. Thank you.
29 May 2026
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