Top marks to Montel & the team at Chemix Wednesfield, who carried out MOT, Gold service & replaced 4 off Tyres with no fuss at all. I have used them for many years without a problem.
Location
Switch locationMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... See more
Company replied
Bloke managing the place was really genuine and lovely, mechanic was absolutely great too and very knowledgeable. Have recently moved to the area and we have now decided that this will be our garage f... See more
I had a great experience with this garage. Their communication was excellent from start to finish, making the whole process straightforward and stress-free. Booking was quick and easy, and I really ap... See more
Company replied
Company details
- #9 of 26 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #25 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Wednesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, United Kingdom
- 01902 863614
4.5
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Wednesfield
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had to have my air conditioning re…
I had to have my air conditioning re gassed and they fitted me in the next morning and it was done within 40 minutes
24 June 2026
Reply from Protyre Autocare - Wednesfield
Hello Janet,
We're so pleased we could quickly re-gas your air conditioning! We appreciate you highlighting our prompt service and efficiency. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Great customer service. Always polite and very reasonable price. Will definitely recommend
3 July 2026
Reply from Protyre Autocare - Wednesfield
Hello Saz,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top marks to Montel & the team at…
Top marks to Montel & the team at Chemix Wednesfield, who carried out MOT, Gold service & replaced 4 off Tyres with no fuss at all. I have used them for many years without a problem.
29 June 2026
Positive!
I had a great experience with this garage. Their communication was excellent from start to finish, making the whole process straightforward and stress-free. Booking was quick and easy, and I really appreciated being able to get an appointment at short notice. Friendly, professional service throughout, and I wouldn't hesitate to use them again. Highly recommended!
23 June 2026
Reply from Protyre Autocare - Wednesfield
Hello Malgorzata,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I find the staff always helpful honest…
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem
Will use them again and again
22 June 2026
Reply from Protyre Autocare - Wednesfield
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
15 June 2026
Reply from Protyre Autocare - Wednesfield
Dear stephen bennett,
Thank you for your review!
We’re so pleased to hear you received Great service at our Wednesfield branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
The normal friendly service that I have…
The normal friendly service that I have come to expect. I would not have used the same garage for over a decade if I had a problem 😅
8 June 2026
Reply from Protyre Autocare - Wednesfield
Hello Trevor,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kind and helpful in stressful times
After needing to bring my car in several times over two weeks, the guys at Chemix made a stressful experience easier, they were polite, understanding, helpful and kept spirits light, will 100% use chemix in the future
19 May 2026
Unprompted review
Reply from Protyre Autocare - Wednesfield
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
booked the car in for an aircon re-gas…
booked the car in for an aircon re-gas at short notice waited while it was done and drove away 40 minutes later in the ice cold air. just as a bonus there was also a 25% off discount on there website.
3 June 2026
Bloke managing the place was really…
Bloke managing the place was really genuine and lovely, mechanic was absolutely great too and very knowledgeable. Have recently moved to the area and we have now decided that this will be our garage for any work on our cars moving forward.
3 June 2026
Very friendly and helpful guys sorted…
Very friendly and helpful guys sorted my aircon on a very hot day. Highly recommended
29 May 2026
Had my air con re-gassed
Booked my appointment by telephone for the following day, arrived and my cars air conditioning was completed swiftly and I was out of there with air working as it should do.
Cannot fault the garage and the job that they carried out, excellent service. Would definitely recommend to all.
22 May 2026
Zero Stars! Poor at Everything!
If I could give zero stars i would. Booked and paid for air con regas, got an appointment time and email confirming this. Then had a phone call, after their closing time to tell me they couldn't fit me in and to call at 8.30 (my original appointment time) to rebook. Not the end of the world, I assumed it would just mean later in the day. So, I called, was on hold for over half an hour, to the point where I eventually drove up.
I was still on hold when I got there.
Went into reception to rebook, expecting to be told to return this afternoon perhaps. NO. They can't fit me in for a few days! Yet when I look on their website, I can book about 30 different slots for this appointment over the next two days.
Asked for a refund, should be simple, paid by card, just refund it back into my card, surprise surprise, no, can't do that! Got to wait 2/3 or 3/5 days for a refund! Absolute Joke!
27 May 2026
Unprompted review
Reply from Protyre Autocare - Wednesfield
Dear Garath Campbell,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
They Don't Answer the PHONE!
Have not actually got as far as receiving any service from this company, as I can't get through to them on the phone. Thursday I was on hold for almost 2 hours before giving up and now been on hold for almost an hour and still no one has answered the phone!
26 May 2026
Unprompted review
Reply from Protyre Autocare - Wednesfield
Dear Shergs K,
We're sorry to hear that you have not been able to get through on the phone.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Appointment on time and tyres changed…
Appointment on time and tyres changed quickly.
Friendly staff.
20 May 2026
Fantastic service from Protyre…
Fantastic service from Protyre Wednesfield best price I could find booked my appointment and they were on time and very helpful. Will definitely be going there again.
20 May 2026
Excellent service
Excellent service. Had MOT done and staff kept me informed throughout the process. I have used this garage several times and very pleased. Thoroughly recommend.
18 May 2026
Great job was done in good time.
13 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.