I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
You were able to fit me in for air con regas within a couple of days at a very busy time. The only problem I encountered was making the initial appointment and checking progress - the phone was not a... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Wells
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
- 01749 673352
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top tyre guys! I definitely recommend!
My tyre kept needing more air and then one morning it was really low so I pumped it up one more time and took the car down to Protyre.
The friendly team managed to fit me in, identified the puncture and fixed it straight away.
Highly recommended.
9 March 2026
Friendly and helpful
18 March 2026
Speedy response to a time/critical…
Speedy response to a time/critical problem
Thank you
16 March 2026
Excellent service as always
Excellent service as always
I have used Wells Tyres for years now and have never been disappointed - great service, really on to it, I can highly recommend them!
18 March 2026
Great service
Turned up at 4.30, needing 2 new tyres to pass mot, Corey and has team got the tyres replaced that day plus tracking. Excellent service guys.
10 March 2026
Excellent service
Excellent service - fitted me in at short notice and were very helpful!
6 March 2026
Great service
Great service, price as stated, helpful staff all as it should be. Many thanks.
16 March 2026
Very efficient
13 March 2026
Professional tidy excellent service
11 March 2026
Car MOT last Saturday.
Car MOT last Saturday.
Good price and prompt service.
Only downside is finding the place!
11 March 2026
Easy on-line booking and very…
Easy on-line booking and very professional and polite on my arrival .
4 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Super efficient and helpful
2 March 2026
Reply from Protyre Autocare - Wells
Dear Mr C Law,
We appreciate you taking the time to leave this five-star review.
We are delighted to hear that you were happy with our efficient and helpful service at our Wells branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always welcoming and efficient.
25 February 2026
Reply from Protyre Autocare - Wells
Dear Kevin Eades,
We appreciate you taking the time to leave us this 5-star review.
We're delighted you find our service welcoming and efficient at our Wells branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very efficient courteous service
27 February 2026
New tyre fitted
Preordered and booked slot online so only had a short wait for new tyre to be fitted on my wheel
20 February 2026
Reply from Protyre Autocare - Wells
Dear Simon ,
Thank you for contacting Protyre. We are pleased to hear that everything went well during your visit at our Wells branch and that you had four tyres fitted.
We also note your 3* review, and we are sorry to learn that your experience was not fully positive on this occasion. We would like the opportunity to look into this further for you. Your feedback has been passed to higher management, and the Area Manager will be in touch as soon as possible to discuss this with you in more detail.
We apologise for any inconvenience caused and appreciate you taking the time to share your comments with us.
Kind regards,
Kayleigh
Customer Care – Protyre
Excellent service
The company changed my flat tyre immediately. This was excellent service, given I had not made an appointment.
14 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.