Protyre Autocare - Welwyn Garden City Reviews 

1,243
TrustScore 5 out of 5

4.9

Unit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more

Company replied

Rated 5 out of 5 stars

Easy to book online, my tyres were immediately available. I turned up the next day for my pre booked time slot and was in and out in half an hour. The workforce were polite and helpful.

Company replied

Rated 5 out of 5 stars

Needed to get my aircon refilled and the experience was super easy. This is always my go to place for small bits like this or tyre changes. The guys here are great, take care of your car and do actual... See more

Company replied

Rated 5 out of 5 stars

A big help to me to diagnose a suspect damaged tyre or wheel. They were most helpful and I was confident in their diagnosis of a buckled wheel.

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 322399

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,243)

33,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book online

Easy to book online, my tyres were immediately available. I turned up the next day for my pre booked time slot and was in and out in half an hour. The workforce were polite and helpful.

2 September 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear PETE M,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We're glad you found our online booking easy and our in-centre team helpful.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick and no fuss

2 September 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5 Star 🌟

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.
​The staff was transparent, professional, and didn't try to tack on any unnecessary work or hidden fees. It’s rare to find a garage this honest and trustworthy.
​I’ll definitely be coming back for future services and repairs. Highly recommend to anyone looking for a stress-free MOT!

2 September 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Constantin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy experience

24 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Jules,

Thank you for taking the time to leave us a 5-star review. We pleased you found it to be an easy experience. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

A big help to me to diagnose a suspect…

A big help to me to diagnose a suspect damaged tyre or wheel.
They were most helpful and I was confident in their diagnosis of a buckled wheel.

24 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City centre.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team provided a helpful and confident diagnosis.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service as always

I’ve always had great service from this place, not worth going anywhere else

20 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Andy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Competitive price for a first class and…

Competitive price for a first class and speedy service.

21 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Derek,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The politeness

The politeness, speed and general good service

19 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Pamela,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Welwyn Garden City.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and friendly

Fast, friendly service, couldn’t ask for any more, I’m a returning customer

19 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Dean,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience!

MOT my car twice here. Staff were really friendly, and no issue at all.

19 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Delay in delivery of tyres which meant…

Delay in delivery of tyres which meant returning later in the day

12 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Miss Sheridan,

Thank you for bringing this to our attention.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful staff despite being without a manager ager

Dropped my car off earlier as had work which was no problem.
They rang to let me know what needed doing. Then rang when ready to collect.

4 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Debbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Pat, and the team, well done on fantastic service. thank you

7 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Hagay,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy as always

Needed to get my aircon refilled and the experience was super easy. This is always my go to place for small bits like this or tyre changes. The guys here are great, take care of your car and do actually listen to your concerns. I would highly recommend them.

5 August 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Cat,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a straight forward process

Always a straight forward process, smooth and problem free.

Staff are helpful and efficient, no complaints.

29 July 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Stephen,

Thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times. We are delighted that the team delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Gave good advice

Gave good advice. Fitting of tyres was quick and on time whist I waited,

27 July 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Robert,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the advice and quick service you received.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service delivered on time as…

Excellent service delivered on time as requested at very competitive price.

29 July 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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