Protyre Autocare - Wilmslow Reviews 

1,322
•
TrustScore 4.5 out of 5

4.7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB

•

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Rated 5 out of 5 stars

Found a slow puncture late in the day just before starting a long journey. Swung into Wilmslow Tyres late in the day and explained the situation. Was received pleasantly and tyre repaired immediately... See more

Company replied

Rated 5 out of 5 stars

Great Local Company , knowledgeable, friendly staff. Swift response and excellent work carried out, highly recommended and value for money They have looked after my car for several years and hopefu... See more

Company replied

Rated 4 out of 5 stars

I ordered the Michelin Pilot sport cup 2 on line and there were delivered on time for the installation which was carried out efficiently and with care. However i noticed that the old balance weights h... See more

Rated 5 out of 5 stars

From phoning about the advisories on my MOT the booking was easy the work completed efficiently with pleasant staff

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, United Kingdom

  • 01625 522349

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,322)

33,081 reviews in the last 12 months

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Rated 1 out of 5 stars

Garage completed what they said was a…

Garage completed what they said was a test to check for leaks in air con system prior to a regas. I was told everything was fine and they regassed the car.

Within 6 weeks the car was back to hot air again which clearly shows there was a leak when the system was regas and the machine missed a smalller leak.

The garage took not responsibility for this and wanted to charge me again if I wanted to re gas after leak was fixed!!

Shocking customer service!

Did a great job at throwing my money down the drain!

22 July 2026
Unprompted review
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Dale Burns, 

Thank you for leaving us a review. We are sorry to hear that you are not happy with your recent experience regarding your air conditioning service. We can see that you have contacted us by email regarding this and a member of management has been in touch.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fortunately no work was required to be…

Fortunately no work was required to be done for mot and service, so I cannot complain!! The men in Wilmslow were great!!!

21 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mr Orton​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I ordered the Michelin Pilot sport cup…

I ordered the Michelin Pilot sport cup 2 on line and there were delivered on time for the installation which was carried out efficiently and with care. However i noticed that the old balance weights had been removed but the backing material was still left on the inside of the alloys, which if cleaned whilst the wheels were off the car would have been much easier than now.. ie having to move the car back and forth to get to the material.. otherwise very happy with the price and location.

21 September 2026
Rated 5 out of 5 stars

Did all that was asked within the…

Did all that was asked within the stated time scale. Kept me informed and explained everything clearly.

11 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and knowledgeable

14 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service and mot

Received a friendly welcome at reception and although my car required some unexpected work is was completed quickly same day and all seems well with the vehicle. Price of work seemed fair to me.

10 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Roger,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest,helpful and friendly

Honest,helpful and friendly as well as being extremely efficient

9 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Frank,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, and super-helpful staff fitted me in a short notice, really appreciate it. Thank you.

2 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Lisa​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest and reliable

Probably the most honest mechanic I’ve found, used them few times now, tyres, MOT and others, never tried to put on extra things, good prices, nice people, definitely recommend them, thanks guys 👍🏽

1 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mr Lesende,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite and helpful staff

Polite and helpful staff, dropped the car off told it should be ready within the hour and would give me a call to confirm,
50mins later got call to collect the car, told MOT was fine with no issues.

2 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage and good advice on the…

Great garage and good advice on the mot. 👍

7 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reliable and fast service

Reliable and fast service. Friendly customer service and a reasonable price.

19 August 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Jola,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My local garage

My local garage. Great service, easy to deal with.

2 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello ian,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the great service you received from the team at our Wilmslow centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Service done quickly and most…

Service done quickly and most efficiently

2 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Mr Shenton,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the efficient service you received from the team at our v branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly and fair priced.

Friendly, efficient and fair priced service.

29 August 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Phil H.

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

All done promptly and I received a call…

All done promptly and I received a call to say so for the first time in ages from the manager.

2 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used them for years for all our…

Have used them for years for all our cars, very honest and trustworthy. Staff very helpful .

31 August 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mrs Elton​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been going here for years

Been going here for years - always excellent service

28 August 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Heike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy efficient service

Speedy efficient service, friendly and reasonable!

26 August 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Sue,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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