Protyre Autocare - Wimborne Reviews 

591
TrustScore 4.5 out of 5

4.6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!

Company replied

Rated 4 out of 5 stars

Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.

Rated 5 out of 5 stars

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... See more

Rated 5 out of 5 stars

Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom

  • 01202 890066

4.6

Excellent

TrustScore 4.5 out of 5

591 reviews

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4.6

All reviews

(591)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt to my call

Prompt to my call. Changed tyre with spare to allow me to follow him too depo where they changed and re positioned tyres. All this was completed within 30mins. in a pleasant and friendly atmosphere along with a warm drink. I came away very impressed and would recommend them to anybody.

23 May 2025
Rated 5 out of 5 stars

Respectful and polite.

Staff are respectful and polite. Aircon regass was done in a reasonable time and a good price. Also received a report on the condition of tyres and brakes which reinforced my own observations.

21 May 2025
Rated 1 out of 5 stars

I gave 1 star as I couldn't give zero…

I gave 1 star as I couldn't give zero stars.

Booked an appointment online to have tyre fitted, arrived at depot to be told the tyre didn't get delivered to them and I'll have to come back another day.

Basically got told it was booked online so not their problem.

28 April 2025
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Mr Steel,

Thank you for taking the time to raise your concerns. We are sorry to hear that the tyre you ordered online did not arrive in time for your appointment.

We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Got caught out with unrepairable tyre…

Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we needed which is very unusual for our car. Had us back on road in no time. Men were great so was hot chocolate machine. (Complementary)

18 April 2025
Unprompted review
Rated 4 out of 5 stars

The temp manager treatment

The temp
Manager was very accommodating, however, being a business owner I felt very uncomfortable in the manner in which the general staff spoke to him and called out an obvious mistake in another customer’s order in front of the customer to embarrass him, but pouring fuel on the fire! Not a professional look and cringeworthy to witness

27 March 2025

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