Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outsi... See more
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i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... See more
Company replied
Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... See more
Company replied
I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #9 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Worcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bromyard Road, St Johns, WR2 5EE, Worcester, England, United Kingdom
- 01905 426868
4.6
Excellent
1k reviews
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Reply from Protyre Autocare - Worcester
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Great service start to finish
The website and on site staff were very helpful and efficient. My car was attended to at the appointed time and I was informed of the progress. The additional need adjust the tracking was identified promptly and dealt with after full consultation. The recommended tyres are working very well.
13 August 2025
Reply from Protyre Autocare - Worcester
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Quick and seamless booking and drop off
Another great experience at Pro-Tyre. Easy to book and pay for. Drop off was seamless and the car was ready in no time having passed its MOT.
11 August 2025
Reply from Protyre Autocare - Worcester
Hello Miss Guy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Superb staff Great team
Superb staff at this location. Honest with a great customer focus mindset
They seemed to act like a great team and I believe this was down to the manager (although I think he was never promoted from assistant manager) He is a great asset to the Protyre group and should be the centre manager
I’ll make sure the whole family use this location in the future
Great experience
6 August 2025
Reply from Protyre Autocare - Worcester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
I was happy I was able to book ac gas…
I was happy I was able to book ac gas recharge for the same day and everything gone nice and smooth.
30 July 2025
Bought two tyres
Bought two tyres
I asked for someone to look at front near side told there wasn’t a problem
At MOT an advisory to change it. Car did pass MOT at another garage
30 July 2025
Reply from Protyre Autocare - Worcester
Dear JC,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Worcester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very efficient and courteous service
Very efficient and courteous service. Excellent job done.
28 July 2025
Reply from Protyre Autocare - Worcester
Hello Trevor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Booked a free check of tyres and…
Booked a free check of tyres and brakes. They provided a comprehensive report that answered all my concerns. A very efficient and friendly service. Will definitely use them again.
28 July 2025
Reply from Protyre Autocare - Worcester
Dear Surinder Pal,
Thank you for bringing this to our attention and we are sorry to hear that your recent visit to our Worcester branch has not been a positive one for you on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Easy and flexible
Easy, flexible and Quick.
Absolute no problems and feels like this is what customer service should be like. Thanks a lot.
23 July 2025
Greeted nicely the reception area was…
Greeted nicely the reception area was neat and tidy. The service excellent.
23 July 2025
Reply from Protyre Autocare - Worcester
Hello Susan,
We would like to thank you for taking the time to provide us with your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to make contact and providing us with such positive feedback, and a big thank you for your personal recommendations and future custom.
Kindest regards,
Georgia
Customer Care - Protyre
Woke up to find my tyre completely flat…
Woke up to find my tyre completely flat and with a screw in it. Pumped it up long enough to be able to drive down to Protyre who saw the car without it being booked in. Repaired it really quickly and for a very reasonable price. Couldn’t have asked for better service!
4 July 2025
Reply from Protyre Autocare - Worcester
Hello Steve,
We're happy to hear that the team in centre could assist you with your flat tyre and get you back on the road so quickly. It's great to know you found our service helpful and the price reasonable. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Worcester
Hello Paula,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic friendly service
An excellent, friendly and efficient service when checking and re-gassing the air con. Thank you. We will be back
2 July 2025
Reply from Protyre Autocare - Worcester
Hello Phil,
We're happy to hear that you found our air conditioning service excellent, friendly, and efficient. Thank you for your kind words; we appreciate your intention to return!
Best regards,
Eddie
Customer Care - Protyre
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