Reception was good,anxieties cooled down,professionalism at its best. What more could be asked for here. Excellent work
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Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more
Company replied
I visited Protyre recently at Dampier Street, Yeovil to have all tyres replaced. This was my first visit there. I cannot emphasise what great staff work there, from the reception to the fitters. I fel... See more
Company replied
Your premises were not tall enough for the tyres to be replaced to my vehicle under cover in bad weather. The spare tyre was not refitted as promised. I damaged another customer's vehicle while mov... See more
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Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Yeovil Dampier
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Dampier Street, Yeovil, BA21 4EN, Yeovil, Somerset, United Kingdom
- 01935 433202
4.9
Excellent
1k reviews
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Fast reliable and friendly service
Fast reliable and friendly service! Best price in town
17 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service and very friendly…
Excellent service and very friendly staff! A pleasure also to wait in a very modern, very clean reception area! Thanks guys! Can highly recommend!
18 December 2025
Unprompted review
Reply from Protyre Autocare - Yeovil Dampier
Dear paul lawrence,
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you found our team at our Yeovil Dampier branch friendly and that you enjoyed our clean reception area. We value your recommendation.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great experience from booking online to…
Great experience from booking online to actually having the tyres fitted for my daughter’s car.
10 December 2025
Poor service with a slow puncture (FIXED following review)
Update 09/12/2025: I got a call from the manager, Steve, and they offered to do a free check again, which resulted in a major puncture being discovered and addressed. The Protyre team showed a keen interest in improving my customer experience and preventing such negative experiences in the future, which was refreshing to see as mistakes can and do happen. I believe this justifies as improved rating as not many services follow up on feedback provided.
Original review:
I went to fix a slow puncture. They sealed the rim and returned the car and it cost me around 30 GBP. But there is still a slow puncture and I am losing air pressure. They also went ahead with the repair without getting my explicit permission and did not discuss options with me. Now I am having to find another solution and might take the car to another garage. Very disappointing.
26 November 2025
Reply from Protyre Autocare - Yeovil Dampier
Dear Philip Chacko,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Yeovil Dampier branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Yeovil Dampier
Dear Mrs Musk,
We appreciate you taking the time to leave us this five-star review.
We're glad you found our service fast, helpful and friendly at our Yeovil Dampier branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Friendly staff
Friendly staff, welcoming on my arrival, job done at the time said, they couldn't give me a read out on the tracking, but did explain why.
🙏👍🏼🙏
1 December 2025
Reply from Protyre Autocare - Yeovil Dampier
Hello Titch,
We're happy to hear that you felt welcomed by our team in centre and that the job was completed on time. We appreciate your positive feedback. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Great friendly service.and very quick…
Great friendly service.and very quick highly recommend.
26 November 2025
Very helpful and friendly staff
Very helpful and friendly staff. My go to place when I have tyre problems or need new tyres
24 November 2025
You balanced my front tyres.
You balanced my front tyres, found one that needed replacing.
You then replaced that tyre and now the van is driving fine again. Thanks.
24 November 2025
Always happy to help
19 November 2025
Reply from Protyre Autocare - Yeovil Dampier
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Yeovil Dampier branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Booking easy and sufficient slots available. Staff professional and courteous.
19 November 2025
Great service and pleasant staff
Great service and pleasant staff, made getting a puncture less of a pain.
19 November 2025
Excellent service
12 November 2025
Good Customer Service
Good Customer Service, Exceptional Professional manner, quick, very polite and every detail/question was explained fully.
12 November 2025
Reply from Protyre Autocare - Yeovil Dampier
Hello Mr Cobb,
We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
First class service
Full free inspection of tyres brake pads advise and print out of inspections findings.
12 November 2025
Reply from Protyre Autocare - Yeovil Dampier
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have used this service several times
I have used this service several times, and each was of the highest standard. Work done very quickly and efficiently; staff very friendly and helpful. Drink of coffee much appreciated. Thank you.
12 November 2025
I have used this location before and…
I have used this location before and always get prompt and efficient service. I will continue to use them.
5 November 2025
Reply from Protyre Autocare - Yeovil Dampier
Hello Mr Aleman,
We would like to thank you for sharing your feedback regarding the service you received at our Yeovil Dampier branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Yeovil Dampier
Hellp Robin,
We're glad you had a great experience getting your tyres done! Thank you for your positive feedback; we appreciate your continued patronage.
Best regards,
Eddie
Customer Care - Protyre
Close to home address
Close to home address, staff are polite and helpful. The reception is clean, tidy and can accommodate numerous customers. Tyres fitted s per the arranged time, reducing my wait time.
29 October 2025
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