PruneDanish Reviews 

145
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I placed an order with eBay from these people and it arrived totally broken I have tried to contact them and they do not accept emails. I would love to get a replacement for my portmerian salads that... See more

Rated 1 out of 5 stars

HORRIBLE EXPERIENCE and does NOT answer emails. Took my money did not ship items. Emailed to find out WHERE the parcel was - they finally shipped "something" but tracking proves it was never delivered... See more

Rated 1 out of 5 stars

Received a defective product and CS emailed me and said to contact the manufacture that made it to have it covered under warranty. I guess the 30 day money back guarantee means nothing. First time pu... See more

Company replied

Rated 1 out of 5 stars

I ordered and paid for a pedestal mirror. Being an overseas customer, the credit card company charged me a high commission amount. I was expecting a parcel in the mail, but all I got was an email from... See more

Company details

  1. Electronics store

Information provided by various external sources

It all started with a Prune Danish. Two men from two different worlds, yet, the Prune Danish is what Mendel and Kyle had in common. Kyle was a veteran businessman with a thick rolodex and even thicker Brooklyn accent. And Mendel? Well, he was a 23-year-old computer geek who was making fast money as one of the earliest online sellers on eBay. It was a hot summer day in New York and Kaplan's Bakery on 2nd Avenue only had one Prune Danish left. Mendel and Kyle got into it. The two chatted and Mendel proposed he come down to Kyle's warehouse and move some goods on this new thing called the "Internet." Kyle still won't use a computer. Kyle simply knows the right people and can get crazy deals. Mendel has been making these deals available online since 2001. The Prune Danish is the online portal for the quality deals that the duo can come up with. Only the highest quality items ever enter Kyle's warehouse, and amazing deals are offered on Mendel's website. So, that's the story behind Prune Danish. Two guys working hard to make amazing deals online. Keep coming back to the Prune Danish and we guarantee you'll like what you see.


Contact info

1.2

Bad

TrustScore 1 out of 5

145 reviews

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No recent history of asking for reviews

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1.2

All reviews

(145)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quick service, product was exactly as described, reasonable prices.

I had a very good experience using Prune Danish to order a case for my new phone. I had a telephone conversation with them prior to ordering online, and the gentleman that i talked to was so very pleasant and helpful. i definitely will order from them again should they have what I need. Good service, product was as described and exactly what I ordered at a reasonable price.

7 May 2014
Unprompted review
Rated 2 out of 5 stars

Slowest shipping ever.

Regardless of the fact that the item was shipped from a location less than 450 miles from my location, it took well over a week to arrive. I could have walked there faster. I will spend the extra $.35 (which was the difference between PruneDanish and others) and get my product faster. 2 stars only because there was no malicious intent or I'd go with 1 star.

28 April 2014
Unprompted review
PruneDanish logo

Reply from PruneDanish

We are sorry about your shipping experience, our standard free shipping method that we use on most orders takes between 4 to 7 business days.

Rated 3 out of 5 stars

A fair experience on my first order.

I received an order confirmation, which I responded to with a question...I received an automated out of office reply and there was no follow up on my question. This is not exactly what I was expecting, so my overall rating speaks for itself.

9 April 2014
Unprompted review
Rated 2 out of 5 stars

No response to problem

Bought something, it was the wrong thing. Left message on web site Friday about the problem. It's now Thursday and still no response

2 April 2014
Unprompted review
PruneDanish logo

Reply from PruneDanish

We have contacted you and it turned out that you ordered the wrong product, however we still accept returns even if the customer made is the one whom made the mistake. we contacted you on how to return it.

Rated 1 out of 5 stars

Bad Taste from Danish

Received a defective product and CS emailed me and said to contact the manufacture that made it to have it covered under warranty. I guess the 30 day money back guarantee means nothing. First time purchase at PruneDanish and most likely my last.
"Update, I replied to the email that was sent with pictures of the defective part (their request) and have not received any response after several days. When I see all the 5 star reviews I guess I have to assume I just happen to be really unlucky. The 1 star rating says it all "unacceptable experience, unreasonable and rude conduct.

28 March 2014
Unprompted review
PruneDanish logo

Reply from PruneDanish

Im deeply sorry to hear that you received a defective product.i just sent you an email to set up a return for a replacement or for a refund. we processes THOUSANDS of orders a day! it is therefore inevitable that a mistake cannot occur.

Rated 5 out of 5 stars

Everything as expected

Ordered a phone case from PruneDanish because it was cheapest from the (Otterbox Defender). Everything was as expected, they offered free shipping, and it arrived quickly. Great experince.

26 March 2014
Unprompted review
Rated 5 out of 5 stars

Great Service and Price

The Otter Boxes we ordered for our Droid Ultra phones were priced right! The service was outstanding and we are very pleased with the product.
Thank you for making it possible for us to afford these Otter Boxes. We will definitely be purchasing other items from your website.

20 March 2014
Unprompted review
Rated 5 out of 5 stars

All good, nothing bad.

I placed my order, got email confirmation immediately and was given an approximate delivery date range. The product came early and well packaged. I am delighted with the whole experience. Thank you PruneDanish.

10 March 2014
Unprompted review
Rated 5 out of 5 stars

best customer service ever

original order delayed due to snow and bad weather,and shipped me duplicate order to speed delivery and allowed me to keep both,free of charge

7 March 2014
Unprompted review

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