Really quick dispatch and delivery Tubes were well packaged to protect them from damage in transit. They work flawlessly in my UVB bed.
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Great product, quality finish, well packaged. Awesome aftercare service, they replaced a faulty tube as soon as reported.
I ordered the uvb tube then you informed me you were out of stock and new stock would be available mid august and asked if i would wait or cancel, The delivery took place last week well ahead of sched... See more
Company replied
Dispatch was fast but unfortunately despite even another customer mentioning how bad UPS is, they still use it 8 months later. Lo and behold - I’m still waiting for my parcel which just keeps gettin... See more
Company replied
Company details
Written by the company
Buy replacement Philips TL/01 100W Narrowband UVB Phototherapy Tubes for Psoriasis Treatment. Official suppliers of Philips phototherapy lamps.
Contact info
8 Sovereign Centre, IP1 5AP, Ipswich, United Kingdom
- customercare@psoriasiscare.co.uk
- www.psoriasiscare.co.uk
4.6
Excellent
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Service
Great Service. Speedy delivery and very good customer care. Excellent.
26 February 2019
Unprompted review
Reply from Psoriasis Care
As always its fantastic to hear back from customers so thank you for your review.
We hope that your treatment plan goes well and you get the results you were hoping for.
All the best in the future
Psoriasis Care UK
Very well packed and super fast…
Very well packed and super fast delivery. Had treatment at hospital, such a drag, will try at home, hope they work well.
6 February 2019
Unprompted review
Reply from Psoriasis Care
Thank you for your review. Its always good to hear back from customers.
We really hope your treatment goes well. All the best
Psoriasis Care UK
Excellent customer service
Excellent customer service, good price and very quick delivery.
I am happy to recommend this company.
25 January 2019
Unprompted review
Reply from Psoriasis Care
Thank you very much for your post. Its always lovely to hear back from customers.
We hope your treatment goes well.
Psoriasis Care UK
Good fast service.
23 January 2019
Unprompted review
Reply from Psoriasis Care
Thank you for your feedback. We are glad you found the service fast.
We hope your treatment goes well.
Psoriasis Care UK
Packing was amazing
22 January 2019
Unprompted review
Reply from Psoriasis Care
Thank you for your review. With the delicate nature of these lamps it is important we get this right so extra effort is taken to package these safely.
Good luck with your treatment and the best
Psoriasis Care UK
Highly recommend
Excellent communication from the company and tried to answer my questions as best they could. I ordered x6 uvb tubes and they arrived next day delivery which I requested and were packaged very securely. They also emailed to keep me updated regarding my order. Would deffiently recommend using them and also offer excellent value for money. I look forward to seeing some results!
16 January 2019
Unprompted review
Reply from Psoriasis Care
Hello Lynsey.
We are so glad you are happy with the service. We hope your treatment goes well.
All the best
Psoriasis Care UK
Fast service and well packaged
Fast service. Well packaged. Good customer service. Highly recommend
29 August 2018
Unprompted review
Reply from Psoriasis Care
Thank you Sam. We always aim to provide the best customer service we can. We hope that your treatment plan goes well. All the best,
The Psoriasis Care UK Team
Reply from Psoriasis Care
Hello Zilvinas.
I'm glad you received them and quickly too. We do try to get them to our customers asap and well packaged.
I hope the treatment goes well.
Psoriasis Care UK
https://www.psoriasiscare.co.uk
I whole heartedly recommend them.
Contact them and they respond. 1star
Answer your questions thoroughly. 2 stars
Do what they say they will do. 3 stars
Very polite, kind and caring. 4 stars
Threw in some free haribo 10 stars!!!
They have excellent customer service with no nasty surprises. I definitely recommend them.
8 May 2018
Unprompted review
Reply from Psoriasis Care
We are so glad that you are happy with the service you received. Thank you for leaving a comment as its always good to hear back from customers. We hope your treatment goes well. Best of Luck - Psoriasis Care UK.
I was initially reticent to place an order...
I was initially reticent to place an order because of an apparent lack of physical address or telephone contact details on the website - nor was there a company number, vat number etc etc.
I queried this with them then realised (and they pointed out) that the details are clearly present and correct on the terms & conditions page - they're a bonafide large UK company and PsoriasisCare.co.uk is a trading name for domestic as opposed to wholesale customers.
I then messed up the order by forgetting to add UV goggles - PsoriasisCare.co.uk chucked some in the shipment for free.
The order shipped by FedEx and arrived packed perfectly, in great condition - exactly as per description... with a free set of UV goggles.
Top service, great price, great products. Thank you!
16 April 2018
Unprompted review
Reply from Psoriasis Care
Thank you so much for your review. We value all feedback. We have now redesigned our contact us page and will continue to work on the site to be even more informative for customers. I hope the treatment goes well. All the best.
excellent sales team,very…
excellent sales team,very helpful,answered all my questions..fast and well packed delivery. highly recommended seller. can not really review philips tubes as been only using for a few treatments so far but with home treatment it is just so easy to use it as me and my partner start with just 20 seconds and move on when the skin is fine. Thank you
14 March 2018
Reply from Psoriasis Care
Hi,
Thank you for your kind review, we are delighted you are happy with our service.
Thanks
Will
Psoriasis Care UK
Well packaged, quick delivery. Highly recommend!
Boaght 8 of these tubes last month. My psoriasis flare up is virtually gone. Well packaged and quick delivery. Pleasent staff. Highly recommend!
12 January 2018
Unprompted review
Reply from Psoriasis Care
We are so happy that the tubes you ordered have helped you. We always hear positive things with these tubes.It is always great to get feedback from customers. Good luck and if you have any more questions please don't hesitate to ask.
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