psr-parts.com Reviews 

202
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience with PSR is great! They are very knowledgeable about the things they sell and provided me with options for the parts I wanted. From my experience, they really care about the customers an... See more

Rated 5 out of 5 stars

Great service and high quality products! Would highly recommend Psr Parts to every car enthusiast!

Rated 3 out of 5 stars

Hello, First, thank you for the services and corrections to the customer, due to the lack of information from the post office, we had a misunderstanding, but again, thank you for your willingness to... See more

Company replied

Rated 5 out of 5 stars

This has been my first time ordering such parts and i'm glad that my experience has begun with PSR Parts. The sales team was more than helpful with advising on what to pick for my current purchase -... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upgrade my car with top quality parts

Firstly, they were very, very helpful, they responded immediately to emails, answered all the questions I had and when I placed the order, it was quickly placed on the courier and I received it within a few days. Top quality material.
My thanks to the entire PSR-PARTS team

12 November 2024
Rated 4 out of 5 stars

Really slow service

Really slow service, took the money for the item almost immediately but it took a month or more before it arrived.

After I gave stars. they responded immediately and gave me a nice discount on the price. really good service thank you for that. They have answered all my emails. thank you for that too.

12 November 2024
psr-parts.com logo

Reply from psr-parts.com

Hello Micha,

We unfortunately had delays with production as we were switching the products from no heat sink to heat sink upgrades.

We therefore have upgraded your product for free and we will refund you a discount for the wait. Sorry for the inconvenience and hopefully this will help you with the long wait.

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Excellent communication and service

Excellent communication and service ! I highly recommend PSR parts. What a wonderful world it would be if we could always deal with people like them.

The parts are of high quality and I won't hesitate to work with them in the future if I have the opportunity.

7 November 2024
Rated 4 out of 5 stars

good

Cost lots of money due to important price in uk. But product is excellent and delivery was fast. Thank you

22 October 2024
psr-parts.com logo

Reply from psr-parts.com

Dear Mark,

Thank you for your feedback.

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Everything was ok

Everything was ok. Good stuff

21 October 2024
psr-parts.com logo

Reply from psr-parts.com

Dear Konrad,

Thank you so much for your compliments! We strive for a superb service every time.

With kind regards,
PSR Parts

Rated 5 out of 5 stars

I already ordered 3 sport exhaust for…

I already ordered 3 sport exhaust for Bmw X5 G05 50e, and 1 engine tuning, and everything worked fine. I am very satisfied !

5 July 2024
psr-parts.com logo

Reply from psr-parts.com

Hi Cedric,

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars
psr-parts.com logo

Reply from psr-parts.com

Hi Otto

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Parts arrived very quickly and as…

Parts arrived very quickly and as described.

6 June 2024
psr-parts.com logo

Reply from psr-parts.com

Hi David

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Amazing communications

Outstanding advice and service from a reliable trustworthy company. Will definitely buy from the again.

22 May 2024
psr-parts.com logo

Reply from psr-parts.com

Hi MBE,

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Great service fast reliable

Great service fast reliable

15 May 2024
psr-parts.com logo

Reply from psr-parts.com

Hi Sohrab

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars

outstanding service and support

Before placing my order, I had several questions about the product, including whether they had it in stock and the expected delivery time if it needed to be ordered. I received a blazing fast response to my inquiries. The shop owner even went the extra mile by contacting the distributor on my behalf to get precise information about availability and delivery timelines. This level of dedication and support was incredibly reassuring.

The answers I received were clear and satisfying, giving me the confidence to proceed with my purchase. My order arrived after approximately four weeks, within the expected timeframe given the circumstances. Upon arrival, everything was in perfect condition, and the installation went smoothly

29 April 2024
psr-parts.com logo

Reply from psr-parts.com

Hi Martin

Thank you so much for your positive review! We're happy to hear that you had a great experience with PSR Parts. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, don't hesitate to reach out. Thanks again for your support!

With kind regards,
PSR Parts

Rated 5 out of 5 stars

Excellent work, excellent people and excellent garage

I've been very well welcomed with my friend, it was an excellent time!
I was looking for high quality work and it was the case. Indeed, I was looking for OEM noise level when valve is closed and loud when open and what a surprise!
Fast and high quality work, good advices, good experience!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Good shop

1 week to make the part cause it was not in stock but fast shipping and the item came well packed. As described in the shop. 5 stars

16 March 2024
Rated 5 out of 5 stars

I ordered the part and it arrived in…

I ordered the part and it arrived in less than one week from the Netherlands to Romania. Not fitted to the car yet but it looks nicely done, like in the pictures, so there's a happy customer here

23 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look