PT Distinction Reviews 

293
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love using PT distinction with my clients as it has many useful features that once you spend a bit of time getting used to, make it very time efficient to run your business. My one and only disappoi... See more

Company replied

Rated 5 out of 5 stars

The PT Distinction Trainer portal has been great. You can easily upload videos and PDFs for your clients. You can add items to your clients schedule as needed. Programs (e.g. Strength Training Routine... See more

Rated 5 out of 5 stars

Honestly I get stupid bored of overcomplicated systems or just buggy ones with no updates that help it, nothing in my opinion comes close to PTD, 0 flaws from me. Listen to users, understand what... See more

Rated 5 out of 5 stars

The most comprehensive and flexible software for personal trainers. It has all a trainer could ever need, and some more. Plus, that is a non-stop work on improvements as functionalities, videos, tut... See more

Company details

  1. Software company

Information provided by various external sources

The personal training software that guarantees your success as an online personal trainer. PTD helps you scale, grow and deliver exceptional coaching.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(293)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really powerful piece of software

Really powerful piece of software.

I have tried other trainer software and they are quite rigid in terms of customising the user experience. For me, this restricted what I wanted to achieve online.

PT distinction allows me to create a programme that works for my client base, which was my top priority when deciding which system to use.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

Not a good experience so far and would…

Not a good experience so far and would warn others. Paid subscription and had to wait 3 weeks for them to put my logo design on the app. When it finally came through it had a bug and needed to be sent to apple for bug fix. Waited again another 5 days until it was fixed and ready. Nearly a month worth of waiting where I can’t actually use the app with clients. I have been emailing their support team and was told they wouldn’t bill me for this period as I couldn’t use the app, only to then be charged another months subscription fee. And I still haven’t even been able to use the app !
A bunch of disorganised muppets in my opinion.
Don’t waste your time or money.

8 July 2024
Unprompted review
PT Distinction logo

Reply from PT Distinction

Hi Custombodz,

I'm very sorry we had a delay on your custom app. It's great to see you're still a member though.

Custom apps take 1-2 weeks to process and get live, we try to make this as clear as possible when you sign up and submit your app. In this time period you can use the PT Distinction app, or, your website integration, or, your custom mini-site for your clients.

We did have an issue with Apple which delayed your custom app by around 9 days. We are very sorry about that. As a result of the delay we gave you a full month refund.

After the issue was completely resolved, your custom app was live, and your first month had been refunded, your second subscription payment came out at the start of your second subscribed month. This is how our monthly subscription works so we make no apology for that.

Once again we're very sorry about the delay to your custom app. We're very happy to see you're still a member and hope this means you are very happy with everything else about PT Distinction.

Rated 5 out of 5 stars

Maybe the best

Helpful resources to learn extensively about how the software works as well as constant new tools and innovative ways to service clients.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

PT Distinction is an amazing app

PT Distinction is an amazing app that has truly transformed the way I design programs and nutrition plans for my clients. It is incredibly user-friendly and has all the features I need to create personalized and effective programs. The app has made my job so much easier and more efficient. I highly recommend PT Distinction to any fitness professional looking for a reliable and easy-to-use platform.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Streamlined! 10/10

PT distinction has truly streamlined my online coaching business. I am able to programme clients quicker, check in on adherence daily, and because of all the time I have save I am able to coach more clients than I was prior. 10/10 would recommend!

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Get PTD

Been using PTD for almost a year now and it has made life as a PT so much easier. Everything is in one place and its super easy to use for both my myself and my clients. They built me my own app with my own logo which again is not only convenient for trainer and client, but is also an added selling point for picking up new clients.

My one correspondence with customer support was pleasant,fast and efficient. Shout out to Matt Boss.

The user interface could be slightly improved and although there is the option to add your own exercises and videos I would like to see more stock exercises available. Also a scanner for the food diary would be awesome. There are however always new features and improvements being added so am sure it will only be a matter of time.

All in all I am more than happy with PTD and I always recommend it to fellow trainers.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

PTD is very easy to use and has great customer service

I started my online personal training business in January and I have found that PTD is very easy to use and their customer service is great. I always get a quick response back to any question I have. They also offer a TON of content videos to help you set up your online business

2 January 2023
Unprompted review
Rated 5 out of 5 stars

This app has EVERYTHING you could think…

This app has EVERYTHING you could think of AND more. I am so happy with it and have been able to smoothly coach clients from across the world!
Things that stand out to me:
Personal (private) exercise library for my clients
voice messages to clients (voice is so much more personalized!)
coaching tools (PDF, Videos, Text)
Habit tracking
I also really love that you can always reach someone for help and in a VERY timely manner. I have reached out on multiple occasions and was always given a HUMAN response within 24 hours.
Being able to personalize the app is also pretty awesome!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

This is the best platform choice for any health therapist.

I’ve loved using this platform. Being someone who was totally illiterate in online technical stuff, I’m SO glad I went with PT distinction after trialing it with other platforms. Not only is the platform easy and efficient, the most important aspect has been the human support to encourage, and also constantly the team wanting to upskill and improve. This has been invaluable to me and I highly recommend PT Distinction.

3 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look