Pukka Juice Reviews 

379
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, highly competitive prices, and the incredibly wide selection of flavorful vape products currently available online. Shoppers also frequently highlight the smooth ordering process, helpful communication, secure packaging, and the delightful unexpected free gifts included with their regular purchases. However, some people mentioned experiencing frustrating issues with customer support and complete unresponsiveness when attempting to resolve delivery delays or missing parcels. A small group of reviewers also noted occasional problems with damaged items upon arrival, leaking liquid, or replacement coils burning out much too quickly.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently quick and reliable shipping... See more

Product

Customers report widespread satisfaction with the product offerings and flavor variety. People frequently... See more

Price

People report high satisfaction and appreciation regarding the brilliant prices offered. Consumers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, brilliant... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy ordering and many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant company, good prices and super fast delivery. My previous supplier (UK Vape World) that I had used for a long time started to get my orders wrong, failed to send some and argued... See more

Company replied

Rated 5 out of 5 stars

Easy to order with many deals. Delivery is as states, lve always recieved within 2 days. Flavours are as pick from list, with over 20 different flavours to choose from when ordering my lost mary nero... See more

Rated 5 out of 5 stars

I order from here once or twice a month, they always post very quick, occasionally they throw in little freebies , the price is brilliant, and the selection of flavours is better than any shop. I reco... See more

Company replied

Rated 5 out of 5 stars

Site was easy to navigate and everything is a great price really quick delivery cannot recommend this company enough will definitely be getting all my vape stuff from here in future. Keep up the grea... See more

Company replied


Company details

  1. #75 of 121 best companies in Electronic cigarette store

About Pukka Juice

Written by the company

Pukka Juice is an online vape store in the United Kingdom for e-liquids and vape kits! About Us: Since 2016 we've been creating authentic fruity e-liquid blends that have won numerous awards, gained dedicated fans all over the world and held their place as some of the best all-day-vaping juices around.

Pukka Juice has grown from a premium e-liquid brand into the UK's ultimate one-stop vape shop. Since 2016, we’ve curated the widest selection of vape kits, nic salts, 50/50 freebase, and shortfills from top brands worldwide—all in one place for your convenience.

Whether you’re after the latest devices or award-winning flavours, we’ve got everything vapers need to enjoy a smooth, satisfying experience. Explore our full range at pukkajuice.co.uk.

Pukka quality, pukka service!

Our Promise To YOU!

Written by the company

What you can expect from Pukka Juice Vape Store
We’re proud to offer exceptional customer service alongside one of the UK’s most extensive vape selections. With over 1,000 products in stock at Pukka Juice UK Vape Store, including the Lost Mary 15K Pods, Lost Mary BM6000, BM6000 refill pods, Hayati, IVG, and many more! There’s something for every vaper. Enjoy FREE delivery on orders over £39.99, with all orders dispatched Monday–Friday (cut-off 2pm) using a next-day delivery service (excludes Northern Ireland).

Contact info

Promotion box for Pukka Juice

Lost Mary Nera Pods

Lost Mary Nera 15K Replacement Pods for Nera 30K Vape Kit!

4.7

Excellent

TrustScore 4.5 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(379)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a first class transaction

This was a first class transaction
Good delivery' good price
Will use this firm again

4 April 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Peter, We're honoured to receive your 5-star rating. Thank you for your trust and your kind words.

Pukka Juice Team

Rated 5 out of 5 stars

Always very precise and delivery is…

Always very precise and delivery is quick.

28 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Adrian, Thank you for taking the time to share your experience. We're thrilled to have delivered quickly and precisely,

Many thanks
Pukka Juice Vape Website

Rated 5 out of 5 stars

Fast and secure delivery

Fast and secure delivery, perfect products

2 April 2026
Pukka Juice logo

Reply from Pukka Juice

Thank you for taking the time to share your experience. We're thrilled to have earned your trust.

Rated 5 out of 5 stars

Been ordering from them for a while…

Been ordering from them for a while now, always in time, always a gift inside the order and always cheaper than other sites. What else could I say to recommend them?

7 November 2025
Pukka Juice logo

Reply from Pukka Juice

Hi Valentino, Thank you for your review. We're glad everything met your expectations and hope to welcome you back!

- Pukka Juice Team

Rated 5 out of 5 stars

Fast delivery service

Fast delivery service, will be buying again

28 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Russel, Glad the delivery was fast!
Thank you for the 5 star review!

Rated 5 out of 5 stars

Cheapest by far

Rapid delivery, arrived before estimated delivery time.
Search 20+ sites, and Pukka Juice was easily the cheapest.
What's not to like 👌🏼

27 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Tracy! Glad the delivery was speedy and the prices were competitive!

Many thanks for the review
Pukka Juice

Rated 5 out of 5 stars

A great service

A great service, loads of flavour choice and options

13 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Shaz, thank you for the 5 star review! Glad we could provide great service!
Pukka Juice

Rated 5 out of 5 stars

Good service

Easy to order and quick delivery will definitely order again

13 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Mary, thank you for the 5 star review!
It is very much appreciated
- Pukka Juice

Rated 1 out of 5 stars

Terrible experience with delivery

I use pukka juice at least once a move I have no fault with them it's the delivery firmDPD I got a txt saying my parcel had been delivered to a neighbour I went to the neighbour they hadn't recieved it there are only 9 houses on my close I phoned Dpd they were adamant it hat been left with a neighbour I eventually y saw all 9 households none had my parcel I phoned dpd again the told me to try the next close along diff postcode I visited 5 homes on that close dpd told it could be at no 8 I visited no 8 again on both closes the next day a young man came from a totally diff address to the ones Dpd had told me and said he found my parcel in his bin cupboard I sent pukka juice a message on there website on sat but have received no reply

13 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Neil, hope you are well, As a valued regular customer, we’re disappointed to hear that your experience this time wasn't up to our usual standard. We did however reply - Mar 17, 12:32 PM - if you'd like to check your spam/junk folder incase it had gone in there, It looks like the issue was with the courier rather than the products itself.

For future queries you can use a direct email orders@pukkajuice.co.uk
this ensure's no emails go to spam, as some queries answered through the website seem to.

Many thanks
Pukka Juice Team

Rated 5 out of 5 stars

Good range of products

Good range of products, good prices and a couple freebies

13 March 2026
Pukka Juice logo

Reply from Pukka Juice

Glad you like our product range! Thank you for your review!
Much appreciated
Pukka Juice Team

Rated 5 out of 5 stars

Great price

Great price, fast delivery will definitely use again 👍

13 March 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for the review Craig! Glad you will be using us again!
Pukka Juice

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery. They also do a great deal on my preferred brand if i multi-buy :-)

5 February 2026
Pukka Juice logo

Reply from Pukka Juice

HI Kelly, Glad we could provide a great deal on your preferred brand! Thank you for your kind review!

Pukka Juice Team

Rated 5 out of 5 stars

1st order

1st order, all 👍 good, fast delivery
Will be using again

11 March 2026
Pukka Juice logo

Reply from Pukka Juice

Thank you June for your kind review!
It is much appreciated!

Pukka Juice

Rated 5 out of 5 stars

Easy transaction

Easy transaction, quick delivery

9 March 2026
Pukka Juice logo

Reply from Pukka Juice

Happy to hear it was easy with quick delivery!

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