Pukka Juice Reviews 

377
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, highly competitive prices, and the incredibly wide selection of flavorful vape products currently available online. Shoppers also frequently highlight the smooth ordering process, helpful communication, secure packaging, and the delightful unexpected free gifts included with their regular purchases. However, some people mentioned experiencing frustrating issues with customer support and complete unresponsiveness when attempting to resolve delivery delays or missing parcels. A small group of reviewers also noted occasional problems with damaged items upon arrival, leaking liquid, or replacement coils burning out much too quickly.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently quick and reliable shipping... See more

Product

Customers report widespread satisfaction with the product offerings and flavor variety. People frequently... See more

Price

People report high satisfaction and appreciation regarding the brilliant prices offered. Consumers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, brilliant... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy ordering and many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant company, good prices and super fast delivery. My previous supplier (UK Vape World) that I had used for a long time started to get my orders wrong, failed to send some and argued... See more

Company replied

Rated 5 out of 5 stars

Easy to order with many deals. Delivery is as states, lve always recieved within 2 days. Flavours are as pick from list, with over 20 different flavours to choose from when ordering my lost mary nero... See more

Rated 5 out of 5 stars

I order from here once or twice a month, they always post very quick, occasionally they throw in little freebies , the price is brilliant, and the selection of flavours is better than any shop. I reco... See more

Company replied

Rated 5 out of 5 stars

Site was easy to navigate and everything is a great price really quick delivery cannot recommend this company enough will definitely be getting all my vape stuff from here in future. Keep up the grea... See more

Company replied


Company details

  1. #76 of 122 best companies in Electronic cigarette store

About Pukka Juice

Written by the company

Pukka Juice is an online vape store in the United Kingdom for e-liquids and vape kits! About Us: Since 2016 we've been creating authentic fruity e-liquid blends that have won numerous awards, gained dedicated fans all over the world and held their place as some of the best all-day-vaping juices around.

Pukka Juice has grown from a premium e-liquid brand into the UK's ultimate one-stop vape shop. Since 2016, we’ve curated the widest selection of vape kits, nic salts, 50/50 freebase, and shortfills from top brands worldwide—all in one place for your convenience.

Whether you’re after the latest devices or award-winning flavours, we’ve got everything vapers need to enjoy a smooth, satisfying experience. Explore our full range at pukkajuice.co.uk.

Pukka quality, pukka service!

Our Promise To YOU!

Written by the company

What you can expect from Pukka Juice Vape Store
We’re proud to offer exceptional customer service alongside one of the UK’s most extensive vape selections. With over 1,000 products in stock at Pukka Juice UK Vape Store, including the Lost Mary 15K Pods, Lost Mary BM6000, BM6000 refill pods, Hayati, IVG, and many more! There’s something for every vaper. Enjoy FREE delivery on orders over £39.99, with all orders dispatched Monday–Friday (cut-off 2pm) using a next-day delivery service (excludes Northern Ireland).

Contact info

Promotion box for Pukka Juice

Lost Mary Nera Pods

Lost Mary Nera 15K Replacement Pods for Nera 30K Vape Kit!

4.7

Excellent

TrustScore 4.5 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(377)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bought 3 pods and one of them didnt…

Bought 3 pods and one of them didnt work i did leave a message but no one got back to me

1 March 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Stephanie, hope you are well,
Our apologies you found a fault in one of the pods,

You emailed at: Mar 3, 1:02 PM
We did reply to it at : Mar 3, 2:48 PM

If you'd like to check your spam/junk folder incase it had gone in there,

For future queries you can use a direct email orders@pukkajuice.co.uk
this ensure's no emails go to spam, as some queries answered through the website seem to.

Kind regards
Pukka Juice

Rated 5 out of 5 stars

Excellent service

Excellent service, products amazing, would highly recommend, fantastic prices

5 March 2026
Pukka Juice logo

Reply from Pukka Juice

We really appreciate you sharing your experience, thank you for your recommendation!

Kind Regards
Pukka Juice

Rated 5 out of 5 stars

exactly what I ordered and chucked a…

exactly what I ordered and chucked a little bonus gift 10/10 would recommend

27 February 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for taking the time to share your experience. We're happy everything was smooth and hope you liked the bonus gift!

Rated 5 out of 5 stars

Great fast service

Great fast service

25 February 2026
Pukka Juice logo

Reply from Pukka Juice

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with our service!

Pukka Juice

Rated 5 out of 5 stars

Great service and delivery

Easy website to use, I received a free vape ,that was a nice suprise too 😊

Quick delivery and great courier service too .
Thank you

24 February 2026
Pukka Juice logo

Reply from Pukka Juice

We really appreciate you sharing your experience, we're glad we met your expectations of service,delivery & products!

Much appreciated
Pukka Juice

Rated 5 out of 5 stars

Loads of different flavours to choose…

Loads of different flavours to choose from at very cheap prices
Ordering is easy with fast delivery 👍

22 January 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Adam, Thank you for your 5 star review! Glad the process was easy and that you received a speedy delivery!

Pukka Juice

Rated 1 out of 5 stars

Phoned them up about 2 bloody bar 60k…

Phoned them up about 2 bloody bar 60k that was open that i sent pictures of . I day later , aboloutly northing . Bear in mind this was the fiirst time i had ever ordered fron them , unfortunately i never will in future .

24 February 2026
Unprompted review
Pukka Juice logo

Reply from Pukka Juice

Hi Mr Anderson,
Apologies we could not respond to your email sooner than 24hrs, as mentioned yesterday, The images shown of the order was very minimal and normal creases of the box ever so slightly, the actual vapes were still intact and sealed, but as mentioned on the email you are more than welcome to send back to us for a full refund,
Many thanks
Pukka Juice Team

Rated 5 out of 5 stars

Mr..

Good on time

18 February 2026
Pukka Juice logo

Reply from Pukka Juice

Thank you so much for the 5-star review! We’re glad to hear delivery was on time!

Pukka Juice Team

Rated 5 out of 5 stars

Great no probs at all

19 February 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for taking the time to share your experience. We're happy everything was smooth!

Kind Regards
Pukka Juice

Rated 5 out of 5 stars

Great product fast delivery

Great product fast delivery

17 February 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for the 5-star review! So glad you're happy with our products and delivery!

- Pukka Juice UK Vape Store

Rated 5 out of 5 stars

Easy to use

Easy to use. Fast delivery. Great service.

12 February 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Dan, Grateful for your feedback! Happy to hear you loved our service and fast delivery!

Kind Regards
- Pukka Juice Online Vape Store

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, good choice of products and the 10 vape juices for £2:50 is a must buy.
It was my first time ordering from Pukka Juice, but it definitely won’t be my last. They even gave me a free Elf-bar, which was totally unexpected. Quick delivery and soundly packed.
I would 100% recommend this company.

14 February 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Darren, thank you for the fantastic feedback! It’s great to know our service met your expectations! We really appreciate you sharing your experience, thank you for your recommendation!

Kind Regards
Pukka Juice Vape Store

Rated 5 out of 5 stars

Great company

Great company. Good prices and quick delivery. Highly recommended

14 February 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Elliott, So grateful for your recommendation & 5 stars! Thanks for taking the time to share your experience!

Kind Regards
Pukka Juice

Rated 5 out of 5 stars

Good company 😉

Such an amazing company ordered few times had a issue with delivery for the first time and straight away they got another order straight out to me next day defiantly my site I stick with amazing communication and was very polite and sorted issue out straight away

12 February 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Samantha, glad we could resolve the issue as quick as possible! Thank you very much for the 5 star review!

Kind Regards
Pukka Juice Team

Rated 5 out of 5 stars

Amazing service and so fast on delivery…

Amazing service and so fast on delivery will be ordering again

11 February 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Lee, much appreciated for your feedback! Happy to hear you loved our service and fast delivery.

Kind Regards
Pukka Juice Team

Rated 5 out of 5 stars

Good service

Good service

10 February 2026
Pukka Juice logo

Reply from Pukka Juice

Appreciate you sharing your positive experience! Thank you for the 5 stars!

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