Absolutely brilliant company, good prices and super fast delivery. My previous supplier (UK Vape World) that I had used for a long time started to get my orders wrong, failed to send some and argued... See more
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Review summary
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Easy to order with many deals. Delivery is as states, lve always recieved within 2 days. Flavours are as pick from list, with over 20 different flavours to choose from when ordering my lost mary nero... See more
I order from here once or twice a month, they always post very quick, occasionally they throw in little freebies , the price is brilliant, and the selection of flavours is better than any shop. I reco... See more
Company replied
Site was easy to navigate and everything is a great price really quick delivery cannot recommend this company enough will definitely be getting all my vape stuff from here in future. Keep up the grea... See more
Company replied
Company details
- #76 of 122 best companies in Electronic cigarette store
About Pukka Juice
Written by the company
Pukka Juice is an online vape store in the United Kingdom for e-liquids and vape kits!
About Us: Since 2016 we've been creating authentic fruity e-liquid blends that have won numerous awards, gained dedicated fans all over the world and held their place as some of the best all-day-vaping juices around.
Pukka Juice has grown from a premium e-liquid brand into the UK's ultimate one-stop vape shop. Since 2016, we’ve curated the widest selection of vape kits, nic salts, 50/50 freebase, and shortfills from top brands worldwide—all in one place for your convenience.
Whether you’re after the latest devices or award-winning flavours, we’ve got everything vapers need to enjoy a smooth, satisfying experience. Explore our full range at pukkajuice.co.uk.
Pukka quality, pukka service!
Our Promise To YOU!
Written by the company
- What you can expect from Pukka Juice Vape Store
- We’re proud to offer exceptional customer service alongside one of the UK’s most extensive vape selections. With over 1,000 products in stock at Pukka Juice UK Vape Store, including the Lost Mary 15K Pods, Lost Mary BM6000, BM6000 refill pods, Hayati, IVG, and many more! There’s something for every vaper. Enjoy FREE delivery on orders over £39.99, with all orders dispatched Monday–Friday (cut-off 2pm) using a next-day delivery service (excludes Northern Ireland).
Contact info
UNIT BR10, Glenfield Site 2, Phoenix Business Park, BB1 5FB, Blackburn, United Kingdom
- 01254 949 600
- info@pukkajuice.co.uk
- www.pukkajuice.co.uk
Lost Mary Nera Pods
4.7
Excellent
377 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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1 refill did not work but it was a nice…
1 refill did not work but it was a nice bonus getting a free gift x
31 January 2026
Reply from Pukka Juice
Hi Kathleen, our sincere apologies 1 refill did not work, in future any faults can be returned to us for a refund or replacement, glad you had a free gift in the order,
Many thanks for the review,
Pukka Juice
Reply from Pukka Juice
Thank you for your review Omar! Glad our prices met your expectations!
Kind Regards
Pukka Juice
Reply from Pukka Juice
Hi Simon, glad we could provide reliable service to you!
Many thanks
Pukka Juice
Reply from Pukka Juice
Glad you like our liquids James! Thank you very much for the review!
Excellent company
Excellent company, have used them a lot.
Speedy delivery & products are amazing, would highly recommend this company 😊😊😊
4 February 2026
Reply from Pukka Juice
Hi Kate, We are incredibly grateful that you took the time to share your positive experience. Thank you for acknowledging our service and for recommending us to the Trustpilot community!
Many Thanks
- Pukka Juice Vape Website
Rapid delivery being using for years…
Rapid delivery being using for years can't fault them.
3 February 2026
Reply from Pukka Juice
Hi Steven, thank you for your five star review! Glad that you have been trusting us for such a long time!
Many Thanks
Pukka Juice Team
I ordered a package and waited two…
I ordered a package and waited two weeks. The carrier lost the package, and the company had to send it a second time. I'm satisfied with the price and quality of the products, but the wait time was too long.
28 January 2026
Reply from Pukka Juice
Hi Paulina, thank you for your honest review, our apologies for the delay, if we had known sooner that the first parcel was not delivered we would have tried to deliver the second one ASAP, our apologies,
Kind Regards
Pukka Juice Team
I would definitely buy of them again …
I would definitely buy of them again Very quick with the order and let me know exactly what’s going on with the delivery part
30 January 2026
Reply from Pukka Juice
Thanks for the kind words! Great to hear you're pleased with the service and delivery speed!
Great price
Great price, quick and secure payment and delivery.
Good website easy to navigate, with lots of choice.
28 January 2026
Reply from Pukka Juice
Hi Kate, Really appreciate the 5 Stars! Thanks for the great feedback on your experience!
Kind Regards
Pukka Juice Team
Great service
This company is great, no hassle, delivery bang on time, other company's should take a look at how well they do. Well done you.
28 January 2026
Reply from Pukka Juice
Hi Barbara, Thank you so much for your kind review and 5 stars, it is very much appreciated!
Kind Regards
Pukka Juice Team
Reply from Pukka Juice
Thank you for your 5 stars Nojus!
Much appreciated
Pukka Juice
Always an excellent service always…
Always an excellent service always delivered on time
15 January 2026
Reply from Pukka Juice
Hi Lesley, Thank you for the 5 stars!
Glad to have provided excellent service to you!
Pukka Juice Team
Ordered quite a few items from pukka…
Ordered quite a few items from pukka and the delivery was quick and easy and even got a little freebie.
Recommend them to anyone.
15 January 2026
Reply from Pukka Juice
Hi Kirsty, Thank you for your kind review and recommendation!
Pukka Juice Team
Took a little longer to come but that…
Took a little longer to come but that was down to DPD.
Parcel well packaged.
11 January 2026
Reply from Pukka Juice
Thank you for your kind review! Our apologies you had to wait a little longer than expected, thank you for your understanding! 😊
Kind regards
The last 3 order delivery are taking 5…
The last 3 order delivery are taking 5 or 10 days to be delivered, email Pukka Juice but no reply. Will not be using this company agian. Thanks for the reply, I would like to say as said last 3 orders were late aa your reply shows but also later than shown. Understand your information from delivery company, i do have email of proof. No reply why you have not reply to emails, but thanks for responding to my review
15 January 2026
Reply from Pukka Juice
Hi Michael, Hope you are well, firstly our apologies your order took longer to be delivered - it is something we do not have control over once we have dispatched. However the accusation of 5 to 10 days is simply false:
Last 5 orders as:
Shipped 16th Jan / Delivered 19th Jan = 4 Days
Shipped 18th Dec / Delivered 20th Dec = 2 Days
Shipped 17th Nov / Delivered 21st Nov = 4 Days
(Out for delivery 18th Unable to deliver, calling card left)
Shipped 21st Oct / Delivered 22nd Oct = 1 Day
Shipped 25th Sep / Delivered 26th Sep = 1 Day
Absolutely brilliant company
Absolutely brilliant company, good prices and super fast delivery. My previous supplier (UK Vape World) that I had used for a long time started to get my orders wrong, failed to send some and argued over refunds. I'm so pleased I tried you and I will continue to do so in the future. Thank you x
15 January 2026
Reply from Pukka Juice
Hi Carol, thank you for your kind review! we're glad to offer good pricing and fast shipping to you! 😊
Kind Regards
Pukka Juice Team!
The first refill I used the coil only…
The first refill I used the coil only lasted a day. I still had half the juice left . So far the second one has lasted.
15 January 2026
Reply from Pukka Juice
Hi Nicholas,
Thanks for letting us know. We weren't aware of any faults, if you'd like to send an email to orders@pukkajuice.co.uk - we can get someone to look into this, we'd need:
A picture of the e-liquid levels in the bottle.
A picture of the box's side (where the batch and expiry numbers are printed).
We appreciate your help with this, and we'll follow up as soon as we have the information. Please note we do not make these products ourselves..
Kind regards,
The Pukka Juice Team
GREAT DELIVERY AND DEALS .
I ordered vapes and they all came well packaged and on time , best deals out of all the companies, just ordered more lastnight.
6 January 2026
Reply from Pukka Juice
Thanks for the fantastic review! We're thrilled you're happy and appreciate your support.
Kind Regards
Pukka Juice Team
This was my first order
This was my first order. Wow amazing service. I ordered on a Sunday night, and my delivery arrived Tuesday morning with free delivery. I was kept informed of everything and could track my order. Pukka juice is the only vape juice that doesn’t give me a headache. I will only order from them now.
11 January 2026
Reply from Pukka Juice
Hi Katie,
We appreciate your kind words! Our team is delighted to hear you're satisfied. Thanks for choosing us.
Kind Regards
Pukka Juice Team
Product was fine
Product was fine, delivery was a pain DPD came and said they missed me and then ended up delivering to a drop off point, when I went there to pick it up, shop advised me that may package was not there had call around until I tracked it down and the DPD delivery to the shop, where I had go and pick up again. Wouldn't have been that bad but the drop off shop was miles away from me, DPD delivery it there rather than the drop off point that was closer to me. For that I'd give this purchase a one star...DPD would get negative stars of could give them a rating. Stop using DPD they are the worst!
6 January 2026
Reply from Pukka Juice
Hi Abdus,
Thank you for your review. We're pleased to hear the product itself was fine, but we sincerely apologise for the incredibly frustrating delivery you've described.
This is not the standard we expect for our customers. We understand how inconvenient and time-consuming it must have been to track down your parcel, especially when it was delivered to a location far from you. While we cannot directly control the final delivery actions of DPD. We can only apologise for any inconvenience caused.
Pukka Team
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