We love Pumpkin pet insurance. It’s like having an additional family member that looks after our pets. Cash and Pinot are well taken care thanks to Pumpkin pet insurance. Thank you Pumpkin
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Review summary
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Utilizing our Pumpkin Insurance has been an extremely positive experience. The process and tools to provide doctors and hospital bills are very user-friendly and straightforward. The technology worked... See more
We have had great success with Pumpkin Pet Insurance. Our dog is almost 4 years old and has had MAJOR health issues. We have submitted several claims. The process to submit claims is easy and in mos... See more
I was actually scared of sending it, because of my previous claim denial. I was very surprised to actually get this solved so fast it was. It gave me such a relief and to be able to focus on my dog, o... See more
Company details
Written by the company
If pets are your kids, we’re your insurance. Dog, cat – doesn’t matter. When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Contact info
666 3rd Ave Floor 23, 10017, New York, United States
- (866) 273-6369
- www.pumpkin.care
4.8
Excellent
4k reviews
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This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Fair and reasonable review and…
Fair and reasonable review and consideration of charges. Quick payment.
3 September 2026
I was actually scared of sending it
I was actually scared of sending it, because of my previous claim denial. I was very surprised to actually get this solved so fast it was. It gave me such a relief and to be able to focus on my dog, other than worrying about money.
27 August 2026
Assistance with my cat's surgery cost.
Pumpkin made a very stressful event concerning my pet to be less stressful by helping with the surgery costs. And submitting the claim was very easy.
2 September 2026
Great customer service!!!
26 August 2026
Seamless filing of claims
For some reason or another. The filing of this claim for my cat's Vet visit--was easy to get the claim approved, and faster to get it paid. Whatever Pumpkin changed on their end. Keep up the good work. I'm happy.
1 September 2026
Everything is great
Everything is great, really! The only problem is that every time the rate goes up I get another step toward just not being able to afford it.
26 August 2026
Thank you for prompt service in taking…
Thank you for prompt service in taking cate of Mellie’s claims .
2 September 2026
Your site to upload bills is easy
Your site to upload bills is easy. Having the insurance provide recompense so quickly is also appreciated
2 September 2026
Pumpkin has always been quick and efficient
Pumpkin has always been quick and efficient in processing my dog’s claims. I would highly recommend them.
25 August 2026
Prompt with refund
Prompt with refund. It was the first claim, easy yo do. Also we had a question about the refund, with a phone call and it was quickly taken care of and resolved.
26 August 2026
Pumpkin is an incredible company
Pumpkin is an incredible company. They stuck by me through a very difficult time. I hold Pumpkin in the highest regard.
26 August 2026
Prompt reimbursement
26 August 2026
Put in my claims and was reimbursed…
Put in my claims and was reimbursed fast!! Love it!
2 September 2026
Y'all did great
Y'all did great, I have to take Makayia for a follow-up on Thursday morning the 10th to see how's she's doing but thanks for being here for us. Keep up the good work 👏 🙌 👍
31 August 2026
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