Pure Financial Decisions Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Isabelle Middleton made our experience so easy for our re-mortgage and she was always there to answer any silly questions I had, would highly recommend pure financial! Thank you for all your hard work... See more

Company replied

Rated 5 out of 5 stars

Danni was a fantastic support throughout my remortgaeg application, she was both thorough and helpful adn efficient. She answered all my questions, called me when she had any updates and made the who... See more

Company replied

Rated 5 out of 5 stars

After needing a new mortgage to secure funds for a divorce, I got in touch with Jazz at Pure Financial. He's been knowledgeable, professional, and communicated clearly at every step along the way. A... See more

Company replied

Rated 5 out of 5 stars

As a rather mature couple, buying our first home together, we did not believe that a mortgage would be possible. However, Richard agreed to work with us and his professionalism shone through at each s... See more

Company replied

Company details

  1. Financial Institution
  2. Home Insurance Agency
  3. Insurance broker
  4. Term Life Insurance Provider Company

Information provided by various external sources

We are an Independent Mortgage Broker offering access to the full range of first and second charge borrowing, lifetime and equity release products and Buy to Let Mortgages. We are also independent with regards to protection requirements for home and business and also independent with regards to General Insurance products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

We returned to Pure Financial again to…

We returned to Pure Financial again to find us the best re-mortgage deal and once again they didn't disappoint. We were kept informed by Isabelle every step of the way even lowering out Life/Critical Illness Policy but still ensuring we had a good level of cover. Everything was fully explained by Isabelle and as my partner and I both work full time accommodating meetings that suited us. Always picking up the phone when we needed to check on something or ask a question. We can't fault the service we received.

31 October 2024
Unprompted review
Rated 4 out of 5 stars

Danni explained everything and…

Danni explained everything and demonstrated great knowledge, she was patient, informative and offered good guidance.
There was also a stronger theme of officialdom and compliance than elsewhere which was confidence inducing. And whilst (my situation) was lengthy everything was completed without issue.
In summary I would fully recommend this broker and stay away from online stuff and non-professional pathways to remortgaging.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

I found nothing but exceptional service…

I found nothing but exceptional service with the team from start to finish. Piers advised me on the best deal he could, was knowledgeable, made things easy to understand and was at the end of an email when I needed guidance and reassurance. I want to thank the team for helping me remortgage, saving me money and helping me receive the best product, being hopefully mortgage free in 5 yrs which was more than I could have hoped for.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage and estate planning

I can honestly say I have never had a broker go into so much detail regarding mortgages/remortgaging. I know so much more about the process than I ever did so thank you for the attention to detail. Also, a big part of my life that needed organising was estate/will planning which I again received a very detailed briefing from Richard. Thank you for all your hard work and advice.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much to the amazing…

Thank you so much to the amazing Dannielle Parkes.
Absolutely amazing and super fast service would highly recommend Danielle. So helpful and explained the whole process in great detail. as a first time buyer this was just what we needed.
100% we would use Danielle in the future and would recommend to all our family and friends. Thank you for all your hard work Danielle.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

I would thoroughly recommend Gary at…

I would thoroughly recommend Gary at Pure Financial - I wanted to remortgage and he got this done in a professional and efficient way. He explained the process thoroughly and clearly and communication was great throughout. I felt Gary took into account all of my circumstances and got me the best rates on offer, he even recommended a better life insurance package for me saving me money. Gary delivered exactly what I had asked for and I will definitely go back to him if I ever remortgage.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

We have had a great experience with…

We have had a great experience with Dannii at Pure. She made the whole process easy and straightforward. She even got us a cheaper deal 2/3's the way through the process. I can highly recommend her and the companies service. We will definitely use them again. Thank you

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Helen H - WOW

Helen, wow! I cannot fault the service & support I received from Helen H at Pure Property Finance. It was laborious & demanding getting to the finish line, but was helped all the way by Helen H. I would have 'thrown my hat in' several times it it wasn't for Helen H's support & kindness. Thank you Helen, what a difference this has made to us. We wish you very well for the future & hope to stay in touch to check how you are from time to time.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

We had a very complex situation and…

We had a very complex situation and Pure went above and beyond to help. The advice was excellent and the whole process from start to finish was smooth, we were helped every step of the way. A big thanks to Richard and the team!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service again!!

Excellent service again from Dannii at Pure Financial Decisions! What can be a very stressful time for customers Dannii makes you feel reassured and always gets the best deal for your circumstances! Thank you 😊

8 August 2023
Unprompted review
Rated 5 out of 5 stars

feeling financially confident again.

This process of re mortgaging was so smooth from my initial dealings with Isabelle, who was experienced and efficient answering all my questions.
The online meeting with Naomi, she was professional, quick and the meeting was easy to set up. Naomi was very thorough and explained the processes, She was very supportive and at no point did I feel pressured, I was provided with full details and bullet points to enable me to make a decision.
Providing the documents online made life easier
I was able to secure a mortgage in principle and within 2 months of contacting Pure Financial Decisions, Naomi has secured a mortgage, life insurance and care packages for me and my funds are in my bank already!
I cant praise Naomi highly enough and would recommend her to anyone in need of financial advice.

I was nervous I wouldn't get a mortgage on my own and now feel financially secure again.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Awesome service from Danni Parkes

Awesome service from Danni Parkes - she made the whole process so simple which I get putting off due to fear of the process. Not only that she was so knowledgeable but was upfront on everything and turned everything around in under 6 weeks from start to end getting me a great deal with a great bank and reduced my debt. I would not hesitate to recommend her services!

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to the team at Pure Financial…

Thank you to the team at Pure Financial Decisions with their help in getting me the best deal to suit my needs.
In particular a massive thank you to Isabelle Tracey she has been amazing in finding additional products to protect me in the way of life cover, critical illness and income protection as well as the great deal on the mortgage too.
Thank you once again - highly recommended.
Jayne Lawrence

22 November 2022
Unprompted review

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