I have been ordering all my supplements from PureFormulas for a few years now. I have never been disappointed in any purchase including my recent restocking of my daily supplements, maple syrup and ba... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been looking for a company to take the place of vitacost ever since they got bought out by iherb because they stopped carrying my favorite products. Glad I stumbled across Pure Formulas :) Ev... See more
Company replied
Pure Formulas is the only company I buy from now.....They send confirmation emails consistently throughout the process from ordering to delivery. They have auto subscribe for items I buy consistently... See more
Company replied
PureFormulas’ site was easy to navigate. I was so pleased to find my specific brand of low-dose chelated iron! Their prices are lower than I had paid elsewhere; that was a plus!! Packaging and deliver... See more
Company replied
Company details
- Vitamin & Supplements Shop
- also in
- Grocery Store
- Health and beauty shop
- Health food shop
- Pharmacy
- Wellness centre
Written by the company
At PureFormulas, we believe that "Live Life Pure" is more than a tagline—it is a commitment to your health. We distinguish ourselves by offering a meticulously curated selection of professional-grade supplements and pure lifestyle products, ensuring you never have to compromise on quality. Our uniqueness lies in our fast, reliable shipping and a customer-centric shopping experience designed to make wellness accessible and straightforward. By combining premium ingredients with top-tier service, we empower you to take control of your wellness journey with absolute confidence. About PureFormulas - Founded in 2005, PureFormulas is a leading direct-to-consumer online health and supplement retailer based in Miami, FL. Our mission is to provide high-quality nutritional supplements, vitamins, and minerals to help our customers reach their health goals and "Live Life Pure". We partner with trusted, industry-leading brands to ensure every product we carry meets rigorous standards for purity and potency. With a focus on community and well-being, we have grown into a trusted resource for health-conscious individuals seeking a smarter, more transparent way to shop for wellness.
Contact info
11800 NW 102 Road Suite 2, 33178, Medley, United States
- 1-800-383-6008
- help@pureformulas.com
- www.pureformulas.com
4.6
Excellent
76k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PureFormulas
We’re happy to hear everything went smoothly from start to finish! Thank you for sharing your review!
Ordered October 11 and didn’t receive…
Ordered October 11 and didn’t receive until 10 days later.
11 October 2026
Reply from PureFormulas
Thank you for your feedback and we are sorry your order took longer than expected to arrive!
Standard shipping times can vary depending on your location and USPS transit times. If you need faster and more reliable delivery in the future we do offer UPS 2-Day and UPS Next Day expedited shipping options at checkout.
We appreciate your patience and hope your next order arrives more quickly! Please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com if there is anything we can help with.
Reply from PureFormulas
We’re glad ordering was a breeze and your delivery arrived quickly! Thank you for taking a moment to share your review.
definitely do NOT like the new bottles
definitely do NOT like the new bottles. Glass was so much better. You cheapened it.
11 October 2026
Reply from PureFormulas
Thank you for your feedback and we completely understand your preference for the glass bottles!
We appreciate you sharing this and we will pass it along to the appropriate team. Customer feedback like yours is valuable and helps shape future decisions. If there is anything else we can assist you with please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com.
Well I just started taking the…
Well I just started taking the magnesium about a week and I feel the benefits of of it already which I consider is a great job that your company is doing.
12 October 2026
Reply from PureFormulas
Thank you for sharing your experience and for your kind words. We truly appreciate you choosing PureFormulas for your supplement needs!
ordered my usual fish oil and it showed…
ordered my usual fish oil and it showed up in two days with a few free samples which was nice
21 August 2026
Unprompted review
Reply from PureFormulas
We’re glad your order arrived so quickly, and it’s great to hear the free samples were a nice surprise! Thank you for sharing your review and for choosing PureFormulas!
Ordering is always quick and easy and…
Ordering is always quick and easy and orders have always been correct. Quick, easy, reliable service and delivery.
11 October 2026
Reply from PureFormulas
It's wonderful to hear that ordering with PureFormulas has been consistently easy and that your orders arrive correctly with reliable delivery! Thank you for taking the time to share your experience.
Reply from PureFormulas
Thank you for your kind words! We're so glad you had a positive experience with our customer service team. Your feedback means a lot to us, and we truly appreciate you choosing PureFormulas!
Reply from PureFormulas
Thank you for sharing your thoughts! We're glad you're enjoying the product and we appreciate you shopping with us!
My order arrived in a timely manner
My order arrived in a timely manner. It was well-packed, so no dents or harm to the outer box nor its cardboard-boxed contents.
11 October 2026
Reply from PureFormulas
It’s great to hear your order arrived promptly and everything was safely packed, with the box and contents in perfect condition! Thank you for sharing your review!
It's nice to receive the supplements in a timely fashion!
It's nice to receive the supplements I use in a timely fashion! And it has been easy to adjust the timing when I found I had too many of one of them. Thank you!
11 October 2026
Reply from PureFormulas
We’re happy to hear your supplements have been arriving on time and that adjusting your delivery schedule has been easy when needed! Thank you for taking a moment to share your experience!
Reply from PureFormulas
Thank you for sharing your review! We're glad to hear that placing your order was a smooth and easy process.
Reply from PureFormulas
Thank you for your feedback and we sincerely apologize for the delay!
USPS is experiencing some transit delays that are unfortunately outside of our control. A tracking number was emailed to you on the day your order shipped — please visit usps.com and enter your tracking number for the latest updates and delivery alerts.
We appreciate your patience and hope your order arrives very soon! If you need any further assistance please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com.
Received products in timely manner and…
Received products in timely manner and in great condition.
10 October 2026
Reply from PureFormulas
Thank you for sharing your review! We're happy to hear your order arrived on time and that everything reached you in great condition.
Reply from PureFormulas
We’re glad you’re happy with your product and that your order arrived promptly! Thank you for taking a moment to share your review and for shopping with PureFormulas. We truly appreciate your support!
Thanks to Pure Formula for carrying…
Thanks to Pure Formula for carrying products that you can trust. From ordering to receiving the package, the process was very simple and fast.
9 October 2026
Reply from PureFormulas
We’re so glad you had such a smooth experience from placing your order to receiving your package! It’s wonderful to know you appreciate the products we offer and the ease of shopping with us. Thank you for taking the time to share your kind words and for choosing PureFormulas!
my new go to
I have been looking for a company to take the place of vitacost ever since they got bought out by iherb because they stopped carrying my favorite products. Glad I stumbled across Pure Formulas :) Everything was nicely packaged. Looking forward to many more orders!!
10 October 2026
Reply from PureFormulas
We’re so happy you found us! It’s great to hear that your order arrived nicely packaged and that you’ve found a new place to shop for your favorite products. Thank you for sharing your experience and for choosing PureFormulas. We look forward to being your go-to source for many more orders!
Reply from PureFormulas
We love hearing this! We’re so glad your orders arrive quickly and that you enjoy shopping with us.
It was in regarde to a refund your…
It was in regarde to a refund your associates were professional and patient keep up your high standards thanks Jared Breed Morristown New Jersey
10 October 2026
Reply from PureFormulas
It means a lot to hear that our team made the refund process a positive experience for you. We’re glad our associates were patient and professional, and we’ll be sure to share your kind words with the team. Thank you for taking the time to leave a review and for choosing PureFormulas!
Very short dated
Ordered a 400 capsule package that they recommend 2 capsules daily. I take one daily. Was very disappointed when I received the product with only 8 months until expiration date.
10 October 2026
Reply from PureFormulas
Thank you for your feedback and we sincerely apologize for the disappointment!
We want to clarify that we ship products based on the manufacturer’s recommended serving size. At 2 capsules per day a 400 capsule bottle would last approximately 200 days which falls within the 8-month shelf life. If you are taking a lower dose than recommended we always encourage reaching out to us before purchasing so we can check the expiration date for you in advance.
If the item is still unopened we are happy to assist with a free return and refund within 30 days of your order. Simply give us a call at 1-800-383-6008 or email us at help@pureformulas.com and we will take care of it for you right away!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.