PureFormulas Reviews 

75,775
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 8,041 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online shopping on the portal is extremely simple and convenient, allowing people to easily find and purchase a wide variety of natural health products. Consumers love the reliable quality of the items, competitive prices, and helpful notification reminders sent before orders ship out. Some reviewers were not happy with shipping performance, explaining that packages sometimes faced unexpected delivery delays or took longer than expected to arrive. A few other people also felt that certain orders encountered minor transit problems like a broken bottle or minor oil leakage.

What people talk about most

Product

Reviewers express general satisfaction with the product offerings, highlighting excellent quality and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick shipping times, prompt... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting that ordering is easy... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning fair costs and affordable deals on... See more

Quality

People report positive experiences with quality, expressing deep appreciation for the excellent products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering all my supplements from PureFormulas for a few years now. I have never been disappointed in any purchase including my recent restocking of my daily supplements, maple syrup and ba... See more

Company replied

Rated 5 out of 5 stars

I have been looking for a company to take the place of vitacost ever since they got bought out by iherb because they stopped carrying my favorite products. Glad I stumbled across Pure Formulas :) Ev... See more

Company replied

Rated 5 out of 5 stars

Pure Formulas is the only company I buy from now.....They send confirmation emails consistently throughout the process from ordering to delivery. They have auto subscribe for items I buy consistently... See more

Company replied

Rated 5 out of 5 stars

PureFormulas’ site was easy to navigate. I was so pleased to find my specific brand of low-dose chelated iron! Their prices are lower than I had paid elsewhere; that was a plus!! Packaging and deliver... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. also in
  3. Grocery Store
  4. Health and beauty shop
  5. Health food shop
  6. Pharmacy
  7. Wellness centre

Written by the company

At PureFormulas, we believe that "Live Life Pure" is more than a tagline—it is a commitment to your health. We distinguish ourselves by offering a meticulously curated selection of professional-grade supplements and pure lifestyle products, ensuring you never have to compromise on quality. Our uniqueness lies in our fast, reliable shipping and a customer-centric shopping experience designed to make wellness accessible and straightforward. By combining premium ingredients with top-tier service, we empower you to take control of your wellness journey with absolute confidence. About PureFormulas - Founded in 2005, PureFormulas is a leading direct-to-consumer online health and supplement retailer based in Miami, FL. Our mission is to provide high-quality nutritional supplements, vitamins, and minerals to help our customers reach their health goals and "Live Life Pure". We partner with trusted, industry-leading brands to ensure every product we carry meets rigorous standards for purity and potency. With a focus on community and well-being, we have grown into a trusted resource for health-conscious individuals seeking a smarter, more transparent way to shop for wellness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(75,775)

8,111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PureFormulas is my “GO TO” from now on

PureFormulas’ site was easy to navigate. I was so pleased to find my specific brand of low-dose chelated iron! Their prices are lower than I had paid elsewhere; that was a plus!! Packaging and delivery were seamless. Overall,I rate this company 5/5 stars.

10 October 2026
PureFormulas logo

Reply from PureFormulas

It’s great to hear that easy ordering, good prices, and smooth delivery made your experience a positive one. Thank you for the wonderful review and for choosing PureFormulas!

Rated 5 out of 5 stars

Excellent communication

Thanks for the heads up on my autoship price going up! I was able to switch brands. I love autoship and it's discounts.

10 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad the autoship price update gave you the chance to explore another brand, and it’s great to hear how much you enjoy the convenience and savings of autoship! Thank you for sharing your experience and for shopping with PureFormulas!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, okay.

8 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad your order arrived quickly! Thank you for taking a moment to share your review and for shopping with PureFormulas!

Rated 4 out of 5 stars

Everything was excellent except for a…

Everything was excellent except for a little oil leakage in every package, otherwise good shipping timing and great discounts, there's even a little oil leakage when I buy oil from the store. But this is by far the best organic olives oil I have found.

10 October 2026
PureFormulas logo

Reply from PureFormulas

It’s wonderful to hear you’ve found an organic olive oil you enjoy so much! We’re glad your order arrived in a timely manner and that you were happy with the discounts. Thank you for sharing your experience and for choosing PureFormulas!

Rated 4 out of 5 stars

You did good so far.

10 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad to hear we made a good impression! Thank you for taking the time to share your experience and for choosing PureFormulas!

Rated 5 out of 5 stars

The order was late BUT

The order was late
but Pure Formulas was prompt to respond to my complaints about the tracking number and locations.

It was the USPS at fault with my
First Order.

Thanks again and will order in the future.

Cheers

10 October 2026
PureFormulas logo

Reply from PureFormulas

We appreciate your understanding, and we’re glad our team was able to respond promptly and help address your concerns about the tracking information. Thank you for sharing your experience and for giving PureFormulas another opportunity to earn your business. We look forward to welcoming you back!

Rated 5 out of 5 stars

1st choice for supplements

Great choices, fair prices and fast shipping.

10 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad you’re happy with our product selection, pricing, and shipping speed! Thank you for sharing your feedback and for shopping with PureFormulas!

Rated 5 out of 5 stars

amazing service on may return I really…

amazing service on may return I really appreciate your service overall !!!!!

10 October 2026
PureFormulas logo

Reply from PureFormulas

We’re so happy to hear you had such a positive experience with our service, especially with your return! Thank you for taking the time to share your kind feedback!

Rated 5 out of 5 stars

Hydroxycal supplement…

I ordered Hydroxycal a product I've used for 20 years to prevent osteoporosis (I'm at high risk) and still have perfect bone density. I was glad to find it on your site. Ordering was easy and delivery was prompt.

8 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad you were able to find Hydroxycal at PureFormulas! It’s wonderful to hear that ordering was easy and your delivery arrived promptly. Thank you for sharing your experience!

Rated 5 out of 5 stars

Easy to order

Easy to order, processed fast and delivered as expected

10 October 2026
PureFormulas logo

Reply from PureFormulas

We’re happy to hear ordering was easy and your purchase arrived right on schedule! Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Delivery on time and without issue

Delivery on time and without issue. Good pricing, good product.

9 October 2026
PureFormulas logo

Reply from PureFormulas

We’re glad your order arrived on time and everything went smoothly! Thank you for sharing your feedback about the pricing and product quality, and for choosing PureFormulas for your purchase!

Rated 2 out of 5 stars

The delivery took much too long

The delivery took much too long; much longer than previous deliveries and as such didn’t arrive in time for our needs. For ~ 5 days, it was arriving “tomorrow by 9:00 pm.” There were no weather or other problems at the locations where it was being “stored”; Reno, Nevada, Oakland, CA, San Francisco, CA and back and forth to Reno. The usps was quite reliable until recently. I supported them by purchasing and using extra stamps. No longer. I have had more important mail lost in the last few months than during any other time. usps is no longer a reliable delivery service. My package finally arrived today, Oct. 19.

9 October 2026
PureFormulas logo

Reply from PureFormulas

Thank you for your feedback and we are truly sorry your package took so much longer than expected to arrive!

We completely share your frustration — USPS delays have unfortunately been affecting more shipments recently and the back-and-forth routing you experienced is entirely outside of our control. We are glad it finally made it to you today.

For future orders where timing is critical we do offer UPS 2-Day and UPS Next Day expedited shipping options at checkout which provide a much more reliable and guaranteed delivery experience.

We appreciate your patience and loyalty and we hope your next order arrives right on time! Please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com if there is ever anything we can help with.

Rated 5 out of 5 stars

I have LoveCrunch on autoship with you

I have LoveCrunch on autoship with you. It always arrived well packed and in chunks. I hate it when I get bags of crumbs. Thanks for the good work!

9 October 2026
PureFormulas logo

Reply from PureFormulas

We are glad to hear your LoveCrunch products arrive well packed! Thank you so much for shopping with us and reviewing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look