Great gym all round

First visit to a pure gym, in fact my first visit to a commercial gym. Found the facilities to be extremely clean and presented really well. Selection of equipment was excellent and plenty of staff available if needed.

Car park sign screen so annoying water machine doesn’t work some time male toilets stink in Dunfermline Fife

Simply the best. No hustle.

Pure gym Droitwich is a good gym in my opinion , The Manager Joe is always approachable, & helpful to my needs .
As a pensioner I was apprehensive, but I needn’t of worried .
There’s a wide variety of gym equipment, you can always ask for guidance, or attend different classes .,

Reported an issue with the app and had a response promising a fix within 2 days. It’s refreshing for me, as a user, to be recognised and respected in this way. I’ll look forward to seeing the fix in operation 😄👍

Friendly team, decent equipment, great hours, clean. No complaints here.

Man, I'm absolutely furious. Watch out for their payments!! This is the 3rd time I’ve fallen for this :( I temporarily didn't have money in my account, so the payment failed. Supposedly they let you know via email and you can pay with an extra +£5 fee :D but their emails go straight to my spam folder. And if they retry and take the money themselves, it's an additional +£15, so that’s a total of +£20 added to the bill. That doesn't make it a cheap gym anymore, considering the normal rate in Nuneaton is £28. So my bill ended up being £48 :(

Also, watch out for membership freezes—it's a scam!! There are limits and hidden costs :D You're better off just cancelling the payment. I cancelled my membership, they can go jump in a lake.

Great gym. Have separate space for ladies as well which is great

Trying for days to change the bank details of my direct debit and impossible to do that. The system does not work...there is no on..NOOO ONEE to speak to and solve this issue. What tfck a company this size has no commitment to treat their clients with respect and attention. FAQ and AI assistants are the most useless thing in this planet. We have enough people to work and needing money. Companies are driven and focused in increasing profit by decreasing quality

EDINBURGH - Exchange

I have been going to this gym for several years now and I continue to be amazed by how friendly the staff are (Area manager Ian and Site Manager Rob & many other very nice colleagues), how CLEAN it is, how well ventilated it is (it never smells :) and how pleasant it is to work out there.

Even though I am in my 60s, I never feel out of place, and today when I forgot my bike lock; they actually brought it in for me, so it wouldn't get stolen!! Can't beat that kind of service.

I have been a member at many other gyms (in Edinburgh and elsewhere) but this is by far the best!

I had a PT session with Mark. Excellent. So knowledgeable, positive and encouraging

I inadvertently cancelled my DD when I noticed and emailed member services they decided to cancel my account. Not sending a DD form by post or email. So now I cannot reinstate , shocking service

Did a Ride class with Seth, my first one ever. He was a brilliant instructor, informative and friendly afterwards and gave me some good advice regarding my fitness journey.

Kirkby Liverpool.
Staff member Amy, i have to say she is a credit to pure gym,every time I have visited Amy has always been busy,looking after members meeting their needs,amy always busy busy busy stocking machines, cleaning down machines, hoovering ,checking vital huygene products for gym users,making assessments for the benefit of others,what a cracking example to other colleagues of how this ship is run.
Amys dedicated is incredible.
I can only hope she will be rewarded by the company and appreciates her boundless efforts.
Pete tudor.

What can we say easy 24hrs 7 days aweek
Easy access free car park

Lovely gym, good access to machines and weights, clean and tidy, great PT

Very spacious, helpful staff all equipment available, great price, clean and tidy at all times.

It's still a great place to workout and there's a really great selection of equipment too.

I am this they took money two times a month and extra charges for my son we emailed them no response hope no one join this Gym they don’t have contact no help line everything is online and no one answer
Such a bad Gym I am sorry for people who don’t understand and joined this pure Gym

Thanks for replying
They are taking extra money from banks
That is not a paper that is money
This pure Gym team needs to understand people are suffering we all need to help each other taking money and keeping extra charge give people stress using your Gym to keep healthy not to make people depressed and sad

That is not way to make money and make people sad and disappointed

Hope there will no more pure Gym Thanks