PureGym UK - Aberdeen Wellington Circle Reviews 93

TrustScore 4.5 out of 5

4.5

Unit B, Wellington Circle, AB12 3QW Aberdeen, GB


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Rated 4 out of 5 stars

Love coming to the gym . But the air conditioning in the gym is non existent. I’ve email and complained to the PTs and manager, yet still nothing is done . Sometimes classes are unbearable to complete... See more

Company replied

Rated 3 out of 5 stars

I liked the gym, but I wasn’t fond of the layout. I believe the treadmills would be better placed downstairs, where it’s more airy, rather than facing a blank wall. The monitors are positioned too... See more

Company replied

Rated 5 out of 5 stars

Thoroughly enjoyed the zumba class today with Diane, she's a brilliant teacher, smiling all the way through the class, well done Diane, thankyou!

Company replied

Rated 5 out of 5 stars

Great location. Ample parking. Plenty machines. Great classes throughout the day. Very clean. Members are also great at cleaning after themselves. PT’s make the difference. So friendly and help you on... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Aberdeen Wellington Circle

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit B, Wellington Circle, AB12 3QW, Aberdeen, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Tolulope - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars

Great gym with good equipment and the…

Great gym with good equipment and the AGM Geo is always extremely helpful if I have any queries.

21 October 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Marion - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Zumba class

Thoroughly enjoyed the zumba class today with Diane, she's a brilliant teacher, smiling all the way through the class, well done Diane, thankyou!

11 October 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Bruce - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We are really happy to hear of this experience and see your positive comments for a member of the team! Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

So easy to join

So easy to join! All online and easy to follow. First session, access via pin was easy and the gym was spotlessly clean and spacious.

16 August 2025
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 3 out of 5 stars

I liked the gym but could be some improvements made

I liked the gym, but I wasn’t fond of the layout. I believe the treadmills would be better placed downstairs, where it’s more airy, rather than facing a blank wall. The monitors are positioned too high, making them hard to see, which is especially frustrating since, as we all know, treadmill workouts can be tedious.

When I first arrived, I couldn’t find the changing rooms or the way to get upstairs. I admit that might just be me, but I felt a bit silly wandering around until I realized I had passed the stairway to the upper level when I entered.

Additionally, I needed a lock for the lockers, but the machine was out of order. As a result, I had to leave my belongings in an unsecured locker.

1 July 2025
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi, Thanks for taking the time to leave this review.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Rated 4 out of 5 stars

Rejoin process

You ask great, I wouldnt quite go there. Its very easy to rejoin that is all

26 June 2025
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Reply from PureGym UK - Aberdeen Wellington Circle

Hi David, thank you for the 4* review and welcome back to PureGym.

We hope you enjoy your visits to the gym!

Thanks, PureGym

Rated 5 out of 5 stars

Always a great experience

Always a great experience

12 June 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Susan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

I'm impressed with the cleanliness of…

I'm impressed with the cleanliness of the gym, seem more of a effort as to prior visits

9 April 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Charles. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Nice place

The gym is a clean pleasant place friendly staff and good equipment the one draw back is the lack of classes

29 March 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Mr Maher. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

I had fun with my friend

I had fun with my friend

27 March 2025
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Mercy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym option for Aberdeen

Great location. Ample parking. Plenty machines. Great classes throughout the day. Very clean. Members are also great at cleaning after themselves. PT’s make the difference. So friendly and help you on your fitness journey.

11 February 2025
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Larry! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so!

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 4 out of 5 stars

Overcrowded

Overcrowded

4 January 2025
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Rob - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Rated 5 out of 5 stars

Review

Clean ,plenty room decent equipment friendly staff all you need .

14 December 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Lee - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

It was so easy and I really appreciate…

It was so easy and I really appreciate the consideration that some people find gyms intimidating. I haven't been to a gym in years and now I'm looking forward to it.

27 November 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Jennifer - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.

We know just how anxious the thought of going to the gym can be for beginners and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Nothing

Good great good gym

21 November 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Ohzam. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 5 out of 5 stars

Clean and welcoming gym

Clean and welcoming gym

14 November 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Andrew! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

They're effective,reliable and suitable

They're effective,reliable and suitable

7 October 2024
Unprompted review
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Adebola. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Very clean

Very clean, Geo super friendly and helpful

21 August 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Aidan. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear about your experience with Geo.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Members of staff very helpful

Members of staff very helpful

8 August 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hey there - That's awesome to hear and thanks for the 5* feedback regarding your gym team!

We hope you continue to enjoy your visits to the gym!😊

Thanks, PureGym

Rated 5 out of 5 stars

Very easy and quick joining process

Very easy and quick joining process

26 July 2024
PureGym UK - Aberdeen Wellington Circle logo

Reply from PureGym UK - Aberdeen Wellington Circle

Hi Michael - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new membership with us!

Thanks, PureGym

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