Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... See more
Company replied
Unit 5 Braidwater Retail Park, BT42 3AG Ballymena, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... See more
Company replied
Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate show... See more
Company replied
Pros: Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls. Changing rooms... See more
Company replied
I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 5 Braidwater Retail Park, BT42 3AG, Ballymena, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great gym. Excellent equipment and facilities. Friendly and welcoming for gym goers of all skills and abilities. I particularly like the availability and structure that the fitness class options provide.

Reply from PureGym UK - Ballymena
I've been to a few gyms and always felt pit of place. I eel so at hone here. The instructors are so helpful and very friendly they want you yo do your best. I feel so at home here, the music isn't to loud and there are quiet times to go. Thank you all so much 😄

Reply from PureGym UK - Ballymena
Excellent class with excellent instruction from Chris. Showers and changing rooms are clean.

Reply from PureGym UK - Ballymena
The atmosphere is great and the equipment is amazing alrhough i do really wish the music was louder during the evening

Reply from PureGym UK - Ballymena
I am enjoying the gym so far. Less expensive than my old one and a decent variety of early morning classes. Only improvement I could suggest would be for classes to be mixed up a bit so it's not the same thing every week? I love variety. Would be great if early birds could get the occasional step class or some body combat or something! 😊 But I love all the classes I go to, and the instructors are great.

Reply from PureGym UK - Ballymena
Really enjoy LBT classes.
Chris and Rachael are so good. They keep time and encourage you to keep going and their instructions are clear and precise.

Reply from PureGym UK - Ballymena
Great equipment. Friendly staff and welcoming atmosphere. So glad I joined :)

Reply from PureGym UK - Ballymena

Reply from PureGym UK - Ballymena
The gym has a really friendly atmosphere and the Personal Trainers are all lovely and totally approachable. I especially love all of the classes, I’d say I’ve tried most of them now!

Reply from PureGym UK - Ballymena
No paper in the weigh machine and staff have been told about it. Come on people are monitoring their weight.
Staff are lovely though

Reply from PureGym UK - Ballymena
Overcrowded... Very good gym, but you can't use any equipment. They have taken far too many members.

Reply from PureGym UK - Ballymena
Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate shower cubicles which I prefer as I am more comfortable with that. All in all a comfortable, relaxing atmosphere with great, friendly staff that helps to guide you and give you assistance in how to use equipment if you are unsure. Oh and there are vending machines with drinks, protein bars etc if you want to buy them as well as free water to fill your bottle with to drink.

Reply from PureGym UK - Ballymena
Very happy that Ballymena finally has a Pure Gym. Since opening 2 months ago, I have lost 2 1/2 stone and that’s with the help from the fab instructors in the classes.

Reply from PureGym UK - Ballymena
One of the best gyms I’ve been to, there is great equipment and lots of machines (as well as a great free weight area). A very friendly atmosphere and it is very welcoming to beginners. This gym has everything you need from beginners to proficient athletes.

Reply from PureGym UK - Ballymena

Reply from PureGym UK - Ballymena
I tripped outside the gym recently and badly cut my knee and also cut my hand prior to attending a class at the gym. I found a fitness instructor inside the gym and asked for some plasters from a first aid kit. Unfortunately the first aid kit didn't contain any. Instead I received 2 antiseptic wipes which, while useful did nothing to stem the blood. I struggled in my class with a very bleeding knee and hands. I think this wasn't good enough at all and better first aid measures ought to be in place. Shocked.

Reply from PureGym UK - Ballymena
Never really enjoyed going to the gym but going to Pure has changed this. It is a friendly environment, love the classes, they are challenging and supportive.
The gym is so clean, and it has lots of equipment and I never have to wait for a machine.
Added bonus is my gym membership is only £10.99 for the first year.

Reply from PureGym UK - Ballymena
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.