PureGym UK - Ballymena Reviews 92

TrustScore 4.5 out of 5

4.3

Unit 5 Braidwater Retail Park, BT42 3AG Ballymena, GB


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Rated 2 out of 5 stars

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... See more

Company replied

Rated 5 out of 5 stars

Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate show... See more

Company replied

Rated 4 out of 5 stars

Pros: Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls. Changing rooms... See more

Company replied

Rated 5 out of 5 stars

I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Ballymena

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit 5 Braidwater Retail Park, BT42 3AG, Ballymena, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great gym!

Very professional setup with lots of space and plenty of equipment. Staff are extremely helpful and friendly. The induction session was great. There's a really good atmosphere to the place when you go in.

5 July 2023
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Reply from PureGym UK - Ballymena

Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Fab gym instructors

Fab gym instructors, very encouraging, different levels of difficulty, clean bathrooms, equipment clean.

4 July 2023
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Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

PTs are very friendly and helpful

PTs are very friendly and helpful! I love the atmosphere of all the classes. There's always good vibes and encouragement!

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Holly. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Member of staff gave me induction on the first day even though I hadn't booked one.
Best thing is you get in, no one speaks to you, do your thing, out again. Perfect

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Older peoples class

After attending the 1st coffee morning and chatting to another member who expressed his interest in a class designed for the older members i seen fit to voice this conversation to the AGM of the branch and at the same time a GM from another branch heard this relaying of information and said this is the type of information we need from our clients..... it is a worthwhile class as you have enough members that would avail of it, even a trial of this type of class couldnt and shouldnt go amiss. Get a 5 star rating next time by catering for our local senior members.

6 July 2023
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Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Great gym

Great range of classes which you can do at your own pace, great range of equipment and nice atmosphere. Some of the instructors seem a little inexperienced but aside from that all good.

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Carrie. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great Staff

1st Time using the Gym a member of staff named Chris Lockard couldn't have been more helpful and knowledgeable he is a credit to your company

7 July 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi Adam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff.

5 July 2023
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Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Great functional area

Pros:
Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls.
Changing rooms bright, modern and always very clean. Decent range of weights and machines.

Cons:
The temperature in the showers can't be changed.
Aircon never seems to be running instead the doors are left open which doesn't really help with the heat.

3 July 2023
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Reply from PureGym UK - Ballymena

Hi David. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We can assure we are reviewing all feedback and this will be addressed in club where possible.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Well laid out gym

Well laid out gym, plenty of space between equipment and 24hr. I love it

5 July 2023
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Reply from PureGym UK - Ballymena

Hi John. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere!

It's great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Welcoming but needs more overseeing by staff

It can be overcrowded sometimes, with people sitting on the equipment using their phones and not actually doing anything. It makes it difficult to access the equipment. Some people leave their belongings on certain machines and move about the gym, which also leaves some equipment unusable.
The rowing machines face the wall which can be quite boring when using them. There is one in the middle of the floor but this space is usually busy.

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Tamara. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment I would strongly advise approaching a member of staff on the floor who will be able to help further.

Thanks, PureGym

Rated 5 out of 5 stars

Have never joined a gym before

I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I am gaining confidence in attending a gym) the class instructors are all great. Enthusiastic, motivating and super friendly.
Really great environment for anyone wanting to workout at all fitness levels

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Laureen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Unfortunately I have cancelled my…

Unfortunately I have cancelled my membership due to lack of time and motivation. The process was quick and simple and actually made me think about coming back later in year if I get the motivation back

4 July 2023
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Reply from PureGym UK - Ballymena

Hi Dee. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym. Classes are awesome and instructors are so friendly and helpful. Really clean facilities and excellent range of equipment.

3 July 2023
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Reply from PureGym UK - Ballymena

Hi Jo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Circuits class 😎

Circuits class was awesome as always and the trainer was super helpful! Cheers for a great session dude, will definitely be back. 😎

28 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi Kisaki. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

No judgement just encouragement

Great gym with the best instructors such a positive energy as soon as you walk in. Friendly and supportive no matter your fitness level

27 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi Charlotte. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Puregym ballymena is a friendly well…

Puregym ballymena is a friendly well equipped gym with a good range of classes and timetable. The gym floor has plenty of equipment and workout space.

25 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi Mrs McCartney. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Easy walking distance friendly staff…

Easy walking distance friendly staff and clean areas and kit.

19 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

A new gym in Ballymena Hey!

Great new gym with lots of equipment and free weights. Quiet during off peak times which suits me. Helpful, friendly staff. Changing rooms and showers a bit on the small side but kept clean. Showers could be warmer and more powerful.

20 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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