PureGym UK - Ballymena Reviews 92

TrustScore 4.5 out of 5

4.3

Unit 5 Braidwater Retail Park, BT42 3AG Ballymena, GB


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Rated 2 out of 5 stars

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... See more

Company replied

Rated 5 out of 5 stars

Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate show... See more

Company replied

Rated 4 out of 5 stars

Pros: Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls. Changing rooms... See more

Company replied

Rated 5 out of 5 stars

I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Ballymena

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit 5 Braidwater Retail Park, BT42 3AG, Ballymena, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

PureShyte

Website said 24/7 I asked on posts and was assured it’s open 24/7, went for a workout slightly before midnight and put my stuff (house keys - motorbike keys - motorbike helmet - clothes - wallet etc in changing area, finished workout after 12 and went to get my gear & shower only to find doors all locked & was unable to get my personal stuff, vehicle & house keys & wallet all locked in. I had to walk home with no means of paying for a taxi nor being able to ring a taxi as my stuff was locked in the building. I had to climb in windows late on to get in my house. Total shambles & still not received an apology - equipment is crap as well, treadmills are crap that don’t even hold a water bottle, weights slip out of your hands and it’s small. Don’t waste your time here go on down the dual carriageway a mile to a proper gym (lifestyle)

16 June 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Mark, thanks for leaving us this review. We are sorry to see this is 1 star.

Ballymena is 24/7 however the changing rooms are not which is stated within the gyms rules which we encourage all members to read. the Changing Rooms will not be available for use between the hours of 12 Midnight and 3 a.m. However, the Disabled Toilet and Shower Facility will be open 24/7. We apologise for any inconvenience caused.

Thanks, PureGym.

Rated 5 out of 5 stars

Great eqipment and enjoyable

Great equipment, All the equipment you could need, very spacious, clean, friendly atmosphere, staff very helpful and couple that with the free app, makes your workout an effective and enjoyable experience. With the training guide in the app as well as their trained staff to guide you , ensures a very enjoyable experience for beginners and regulars alike.

10 June 2023
Unprompted review
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Reply from PureGym UK - Ballymena

Hi Roger. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Fantastic gym and extremely good value…

Fantastic gym and extremely good value for money. Great selection of machines and free weights, and the staff are very friendly. The gym itself is spotless too.

My only criticism is that the showers could be a tad warmer.

7 June 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

I just like it.

29 May 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Marek. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

Disappointing

I joined this gym in order to attend pilates that was advertised as being 1 of the classes they were offering. However turns out they are NOT offering pilates! I attended a stretch class on the opening night. I waited longer for the class starting than the length of time of the whole class took. Very disappointed!

16 May 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Margaret, thanks for leaving us this review. We are sorry to see this is 1 star. We appreciate and value our member feedback.

Not all of our gyms offer this type of class as these classes are usually ran by an external instructor who rent the studio space. This however is always subject to change and we can only advise keeping an eye out for any changes via the class timetable tab.

Thanks, PureGym

Rated 5 out of 5 stars

Brilliant

Clean, friendly staff plenty of equipment

19 May 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Karenza - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 4 out of 5 stars

Pure Gym in a nurshell

Our instructor on the initial induction was super friendly and very knowledgeable he eased my fear & nerves! There was a lot of information to process i may to questions but i feel confident to do so. I would highly recommend this facility to the public!

16 May 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Catherine. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Best gym in Ballymena

We went for the first time this evening (opening day). Was a fantastic experience, really well laid out with changing rooms/toilet facilities on the second floor (they also have a lift). The equipment I used had explanations on how to use and each piece of equipment is colour coded in regards to which area of the body it is used to work. The equipment is all in the same area for each body part (eg all the equipment used to work your arms is in the same area). Good selection in the vending machines. Really clean changing area/locker area with hairdryers and a machine (costs £1) to measure your weight, height, BMI etc. Showers are decent too. Staff are incredibly friendly and always available to help if/when needed. Although we walked there is also free parking for a certain length of time. There is a Poundland next door too.

Only issues were there is only one cubicle for changing after using the shower and lockers were on the smaller side, however the pros definitely outweigh the cons!

16 May 2023
Unprompted review
PureGym UK - Ballymena logo

Reply from PureGym UK - Ballymena

Hi Steph. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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