Staff are the best and simply couldn’t do enough for me! Signed up and chanced trying to enter same time 😉 Arrived at the gym with no access pin but was able to show my completed documents and the Ma... See more
Company replied
Unit 1 Toscana Retail Park, BT19 1FH Bangor, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff are the best and simply couldn’t do enough for me! Signed up and chanced trying to enter same time 😉 Arrived at the gym with no access pin but was able to show my completed documents and the Ma... See more
Company replied
There has been no heat in the Mens changing room since 20th November 2025, I informed a member of staff on this date. The management put two notes up regarding this issue and then took them dow... See more
Fabulous gym at Bangor NI Staff so helpful ,enthusiastic and approachable.Very well run by staff,led by excellent managers. Super equipment and value for money Would thoroughly recommend!
Company replied
Friendly, relaxed and clean environment. All staff are extremely helpful and knowledgeable. Katie Taylor has been a great help to myself and my son in our PT sessions and put us completely at ease as... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 1 Toscana Retail Park, BT19 1FH, Bangor, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent gym with all the equipment needed for a good work out before work, and open 24/7.

Reply from PureGym UK - Bangor Northern Ireland
Fabulous gym at Bangor NI Staff so helpful ,enthusiastic and approachable.Very well run by staff,led by excellent managers. Super equipment and value for money Would thoroughly recommend!

Reply from PureGym UK - Bangor Northern Ireland
There has been no heat in the Mens changing room since 20th November 2025, I informed a member of staff on this date. The management put two notes up regarding this issue and then took them down again and since then no update on why the heating system has not been repaired.
It is absolutely Baltic in the changing room and I actually shiver when I get out of the shower.
For the heating system not be working for this length of time is absolutely ridiculous and I just wonder how long it will continue before the heat in the male changing room is restored.
Excellent gym,Fully equipped with modern workout Machines and staff are ready to help any time.

Reply from PureGym UK - Bangor Northern Ireland
Staff are the best and simply couldn’t do enough for me! Signed up and chanced trying to enter same time 😉 Arrived at the gym with no access pin but was able to show my completed documents and the Manager allowed me access and gave me my induction briefing. I’ve subsequently been back and the staff have been so helpful. Both Lisa and Rhys have been so welcoming and taking time to show me how to operate machines and adapt movements for me. It really is an extremely friendly, unpretentious gym. I would highly recommend.

Reply from PureGym UK - Bangor Northern Ireland
As far as gyms go, it is alright. Husband started going here and sadly he wasn’t impressed. The treadmills need updating, the lighting is bright and daunting. There are no individual changing cubicles? I was quite shocked to hear this as it is quite frightening to people who may have anxiety disorders or other disorders or anyone really who may be fearful of changing in-front of others.

Reply from PureGym UK - Bangor Northern Ireland
I get it’s cheap and stuff but the treadmills are so old and hard to track calories on, the lighting is very bright, the machines are very clanky i tried a the pec flys, lat pulldown, hip abductor, leg extension, assisted pull ups and the hip thrust machine. each clanked very loud anytime a rep was finished, the gym music doesn’t sound like gym music.. i started off in pure gym and switched for £10 dearer there are better showers changing rooms hair dryers straighteners better machines more machines more accurate calorie tracking an option to weigh yourself for free an easier check in additionally the weights are more accurate and less loud, better music and better lighting for aesthetic purposes in actually annoyed i even bothered spending £8 on this lol
- edit because puregym replied
i wasn’t talking about the volume of the music i was talking about the general music playing

Reply from PureGym UK - Bangor Northern Ireland
Puregym Bangor Northern Ireland- Staff are Amazing and need way more thanks than what is currently givin to them . Awesome amount of different equipment, easy to menuver around , spacious

Reply from PureGym UK - Bangor Northern Ireland
Found Chris Evans easy to talk to, he was knowledgeable and professional
Looking forward to getting started under his expert guidance

Reply from PureGym UK - Bangor Northern Ireland

Reply from PureGym UK - Bangor Northern Ireland
Easy to follow joining instructions. Looking forward to joining the gym. Did pop in briefly well equipped gym and very friendly staff.

Reply from PureGym UK - Bangor Northern Ireland
Difficult to get heard. I've mentioned that the showers are just Luke warm for over 6 months and still same in winter. I'm left shivering afterwards. I've spoken to the staff several times. They have been luke warm from before spring 24 at all times of day. They are still the same now, Jan 25. Bangor, ni.

Reply from PureGym UK - Bangor Northern Ireland
Recently rejoined this gym after wanting to try somewhere different. Updated equipment and machines are all first class. Staff are very friendly and helpful which creates a nice welcome environment for anyone at any level of fitness.

Reply from PureGym UK - Bangor Northern Ireland
I have been a member of Pure Gym Bangor Northern Ireland since it opened around 10 years ago. Always found facilities very good, but, in recent weeks with the arrival of extra new machines the area around the squat racks in the gym has become very cluttered resulting in less safe and efficient workouts — more is not always better. I have been weight training for many years now and the safety of myself and other trainers has always been of paramount importance. Hopefully rearranging the machines and equipment will rectify this.

Reply from PureGym UK - Bangor Northern Ireland
Purchased a day pass on 8th Dec to try new gym in local area. Access code took some time to come through email initially then couldn’t access front door. Had to wait until a member was exiting the gym so I could get through front door. This was embarrassing and time consuming.

Reply from PureGym UK - Bangor Northern Ireland

Reply from PureGym UK - Bangor Northern Ireland
PureGym Bangor has changed my life. The support staff, the equipment, the environment, every single aspect has just been marvelous.

Reply from PureGym UK - Bangor Northern Ireland

Reply from PureGym UK - Bangor Northern Ireland
Good atmosphere, plenty of weights and machines. Not too crowded at times I would be there.

Reply from PureGym UK - Bangor Northern Ireland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.