PureGym is a solid choice for anyone looking to stay fit without breaking the bank. The gym is well-equipped, with a good variety of machines, free weights, and functional training areas. The classe... See more
Company replied
Unit 5 Anchorwood Retail Park, EX31 2AA Barnstaple, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
PureGym is a solid choice for anyone looking to stay fit without breaking the bank. The gym is well-equipped, with a good variety of machines, free weights, and functional training areas. The classe... See more
Company replied
Decent gym, friendly people. However after going for a little while, the equipment seems quite limited and I just wish there were a few more pieces of equipment that target the muscles differently. A... See more
Company replied
I was very apprehensive, Nervous and self conscious about using a gym. I went later in the evening, hoping it would be much quieter. I had a very positive 1st experience. I was a a guest on my... See more
Company replied
Wanted to join and take advantage of the January free joining Fee. I couldn't manage by myself to upgrade my Membership from Friend to Core from the App nor the site and had to reach PureGym on the... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 5 Anchorwood Retail Park, EX31 2AA, Barnstaple, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clean, tidy and not too busy. Showers are clean, warm and never had an issue with being too busy. Staff are helpful and give good instruction.
The reason for my review though is one of the instructors for the classes. Mox leads the class with enthusiasm, energy and encouragement which isn't easy at 6.30 in the morning. The energy she brings to the sessions gives me such a boost of motivation and makes the sessions really rewarding.

Reply from PureGym UK - Barnstaple
Great gym and all of the staff are amazing. Really friendly atmosphere. The classes are always brilliant and Mox and Kira are fab and really keep you motivated to get the best from each class. I was really anxious about getting back to the gym but I've been so surprised with how friendly and great Barnstaple pure gym is. Would definitely recommend.

Reply from PureGym UK - Barnstaple
Clean facilities with good equipment, although quiet a busy gym a lot of the time so not always Enough equipment to go round and often waiting for other members to finish before use of equipment is available

Reply from PureGym UK - Barnstaple
Great space to train in, all the staff are happy to help and show you how to use equipment to make sure you get the maximum benefit and reduce risk of injury, the classes are excellent and allow you to work at your pace but with encouragement from the trainers to push for your best effort

Reply from PureGym UK - Barnstaple
The pure gym I frequent in Barnstable at weekends we have noticed it is becoming grotty I am afraid to say . Skin cells , tissues , stains, smells, etc. these are noticeable. On the tannoy you pipe on about “deep cleans” I not sure this is what’s happening here . We are put off by this issue , and to rub salt in wound you have made our experience more expensive:/ so it would be good to see the problem improve.

Reply from PureGym UK - Barnstaple
Love the gym, reasonably priced, decent equipment, friendly staff. Unfortunately dropped a star due to the cleanliness of the showers in the mornings when I use them.

Reply from PureGym UK - Barnstaple

Reply from PureGym UK - Barnstaple
Difficult to get on some equipment at busy times. Only one bench press. No hip thrust frame so you have to use boxes or benches that move when using high loads. No room when there is a class on using the downstairs space. No roman chair which is handy for building ab strength. Assisted pull up handles are too wide for small hands. Staff are fab and friendly. It is great not having a contract and being able to use other gyms. Lots of helpful info on the app.

Reply from PureGym UK - Barnstaple
Great first visit! Nice relaxed atmosphere, good equipment and nice shower afterwards!
did a class with Kira and it was really good, she was energetic, enthusiastic and experienced. look forward to more

Reply from PureGym UK - Barnstaple
I never used to go to the gym, I've always been tempted to go and lose weight, I weigh more than I should and I've been going for 2 weeks, and the difference is immediately noticeable. I fully recommend going if you want to get lean and lose weight!!
Keep it up folks!

Reply from PureGym UK - Barnstaple
Recently joined as needed somewhere I could go before work. Always plenty of equipment and clean

Reply from PureGym UK - Barnstaple
Love the concept of Puregym. Very friendly and helpful staff. Only criticism is that a couple more resistance machines would be useful, specifically chest/shoulder press as these seem to be constantly used, even on quieter times.

Reply from PureGym UK - Barnstaple
Loved the Sweat 30 class I went to. First gym class I had been to since before COVID and one of my first times back at the gym since October 2020. Instructors are super friendly, encouraging and accommodating to the different people in the class.

Reply from PureGym UK - Barnstaple
PureGym has enough variety of fitness machines and equipment that is used to build up strength and secure weight in bother upper and lower body. The machines are easy to use than was I was expecting which is a positive. The personal training I have had has also been great as I have been shown clearly on how the machines and equipment as well as advice on what exercise to start on each day I arrive to the gym without training.

Reply from PureGym UK - Barnstaple
Great little gym but little being the key word, Barnstaple needs to expand into the unit next door. At peak times there are waits & queues for equipment, there's no spins section and only 2 normal bikes, come on pure, catch a trick and expand

Reply from PureGym UK - Barnstaple
Very clean facilities and equipment, layout good and lots of equipment available.
Friendly staff and overall good vibe to the place

Reply from PureGym UK - Barnstaple

Reply from PureGym UK - Barnstaple
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.