PureGym is a solid choice for anyone looking to stay fit without breaking the bank. The gym is well-equipped, with a good variety of machines, free weights, and functional training areas. The classe... See more
Company replied
Location
Switch locationUnit 5 Anchorwood Retail Park, EX31 2AA Barnstaple, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Decent gym, friendly people. However after going for a little while, the equipment seems quite limited and I just wish there were a few more pieces of equipment that target the muscles differently. A... See more
Company replied
I was very apprehensive, Nervous and self conscious about using a gym. I went later in the evening, hoping it would be much quieter. I had a very positive 1st experience. I was a a guest on my... See more
Company replied
Wanted to join and take advantage of the January free joining Fee. I couldn't manage by myself to upgrade my Membership from Friend to Core from the App nor the site and had to reach PureGym on the... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Barnstaple
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit 5 Anchorwood Retail Park, EX31 2AA, Barnstaple, United Kingdom
4.3
Excellent
95 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth the membership
Very easy to enroll, app is brilliant so easy to use. Equipment takes a bit of getting used to and unfortunately induction is not currently available due to Covid, but slowly learning with a combination of the app, trial and error and the staff are helpful too. Atmosphere is welcoming and feel comfortable enough to visit on my own without feeling intimidated, can't wait to try out some classes which comes as part of the membership so no added cost which is such a bonus.
7 August 2021
Reply from PureGym UK - Barnstaple
Hi Julie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so! :)
The classes are a great way to get an effective workout in over a shorter period of time. We definitely recommend them and hope you enjoy them :)
Thanks, PureGym
For the stuff five star
For the stuff five star. But for the gym recruitment in Barnstaple is 4 star need some more Dual Series Bicep / Triceps. Ultimate Leg Press Hack Squat Combo👌
7 August 2021
Reply from PureGym UK - Barnstaple
Hi Alex, thank you for leaving us a review. We are happy to see this is 4 stars.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Fantastic service
Fantastic service! I was unfortunate enough to hurt myself while I was there this week, I thought it best to inform someone and Tony was on the desk so I made my way over to him and he was fantastic as soon as I mentioned it to him. He got a ice pack for my injury and even went to my locker to retrieve my thing then helped me to the car when a family member came to pick me up!
He was brilliant through it all! Thank you Tony!
6 August 2021
Reply from PureGym UK - Barnstaple
Hi Sam, thank you for taking the time to leave us a review. We are delighted to see this is 5 stars.
We are sorry to hear about your injury! but we are glad to hear that a member of staff was on hand to help you out the best way they could!
We hope you are recovering well and will continue to enjoy your sessions once able to do so :)
Thanks, PureGym
Good facilities and Covid safe
6 August 2021
Reply from PureGym UK - Barnstaple
Hi Alan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are really happy to hear you enjoy using the gym!
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.