Mens changing rooms need cleaned, Razors discarded in the showers, the toilets are absolutely wild, no soap, toilets (cubicles) a state and the urinal pads are growing some orange/yellow fungus not t... See more
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Location
Switch location22 Adelaide St, BT2 8GD Belfast, GB
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As soon as I entered the gym I required some help with a vending machine , a member of staff was on hand immediately to give assistance. All of the staff acknowledge people which makes for a friendly... See more
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Extremely easy, understandable and affordable sign up! The gym is also extremely easy to access and I haven’t felt sidelined despite being a beginner, which is very welcoming. The 24 hour opening is a... See more
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The facilities and staff were great. Great variety of machines; lots of lockers available; no wait time for machines when I visited; well laid out. The only improvements I would recommend are more blu... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Belfast Adelaide Street
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
22 Adelaide St, BT2 8GD, Belfast, United Kingdom
3.4
Average
95 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Disappointing decline.
Mens changing rooms need cleaned, Razors discarded in the showers, the toilets are absolutely wild, no soap, toilets (cubicles) a state and the urinal pads are growing some orange/yellow fungus not to mention the stench of them yet the toilet check sheets are all signed off.
The gym equipment is too close together with so much empty space not utilized to spread it out. This branch has dropped off a cliff in the last few years unfortunately, maybe the staff have been there too long and become complacent, a shake up might help.
31 January 2026
Unprompted review
Reply from PureGym UK - Belfast Adelaide Street
Hi Cathal- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym, please approach the Gym Manager who will be happy to discuss this further! We would like to apologise for any inconvenience caused by the concerns regarding the cleanliness in the changing rooms. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be directly dealt with. Thanks, PureGym
It’s got me excited for the gym.
9 November 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Great experience with the team at…
Great experience with the team at Adelaide Street.
Gary and team are amazing
10 October 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi Sean - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comments for the team! Thanks, PureGym
Too overcrowded
This PureGym has many flaws
- since they closed St. Anne's Square, this gym has become even more crowded than it was before, which is saying something
- the gym has a terrible layout over 3 floors
- it's not well enough maintained. Showers and shower area aren't cleaned regularly enough and there aren't enough showers, so queueing for showers is annoying.
Staff in the gym don't seem interested in the upkeep of the place since they only make money off PT sessions (they aren't paid by puregym so don't seem to care much).
Membership cancelled.
18 September 2025
Unprompted review
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thank you for taking the time to leave this review, we are sorry to hear that this has been your experience and see this is 1 star. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We would like to assure you that we are working alongside the contracted cleaning team and facilities management, to ensure concerns are addressed in club. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) that you have visited and there have been areas of concern so this can be investigated. Thanks, PureGym.
The facilities and staff were great
The facilities and staff were great. Great variety of machines; lots of lockers available; no wait time for machines when I visited; well laid out. The only improvements I would recommend are more blue roll on each floor to wipe the machines down!
19 August 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We continue to ask, as we always have, that members bring a sweat towel with them to wipe equipment. Outside of this, our gyms have full cleaning schedules. If you have any specific suggestions, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Very poor hygiene
Very poor hygiene - no cleaning products to wipe down equipment. Queues for the showers in the morning - one toilet permanently out of action in the men's with no sign or indication of repair date. No bog roll, no hand wash (6 days in a row+) in the men's and some very rude staff who try and make out that you are the problem when you try and be helpful in raising an issue for the other members benefit. Patrick is one of the PT's, is the only can do credible employee I encountered, who listens, goes the extra mile and turns a negative into a super positive. I've already resigned my membership after 4 consecutive issues on 4 visits and being gas lit by a cheeky gen Z staff member. AVOID!
4 August 2025
Unprompted review
Reply from PureGym UK - Belfast Adelaide Street
Hi there, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
Good range of equipment
Good range of equipment, easy enough to sign up for the day pass
23 July 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi Darcy - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
We are from the US and we were having a…
We are from the US and we were having a bit of trouble signing up. Staff member came out and was very friendly and guided us through the process.
24 June 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thanks for taking the time to leave this review! We are really happy to hear of this experience with a member of staff and that you managed to access the gym! We hope you enjoyed your workouts! Thanks, PureGym
Steep price for what is on offer.
Very steep day pass of £8.99.
Has essential equipment, but lower quality overall and some particularly worn machines/equipment.
Cleanliness and maintenance vary; showers, machines and bins clearly neglected.
PT's present and confidently working with clients.
Atmosphere feels generic or unwelcoming, little sense of community.
Overall it does a job and it does it okay, not terrible, but also not good.
9 May 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi Gavin - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Reply from PureGym UK - Belfast Adelaide Street
Hi Darren - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.
Getting a day pass was simple and…
Getting a day pass was simple and effective. Entering the gym was straightforward.
I had a small travel bag and was told I couldn’t take it into the gym. I didn’t have a lock so couldn’t put it away so had to leave without getting a workout. As a visitor to Belfast I had my passport and bank cards with me so couldn’t leave it unattended.
So my positive experience became a negative one.
Be aware of this. I won’t use the gym again because of this if I’m visiting so I wasted money.
20 March 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience caused on your visit.
We do have a list of all essentials needed prior to your visit: www.puregym.com/blog/what-to-bring-to-the-gym
If you do not have a padlock to lock up any belongings you can purchase one from one of our vending machines.
In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
I hated the non-human experience
I hated the non-human experience. Everything relied on a smartphone and they had staff just sat there once you entered everything in online. Why not employ them and help you check in
22 February 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi James – Thank you for leaving this review! Our team enjoys assisting and connecting with our members whenever we can, so please do feel free to come into the gym during staffed hours and strike up a conversation with us! We can also help you check in if you're ever having any troubles and can answer what questions you may have. Thanks again, PureGym.
Not too busy and always clean. Staff always there to help you
Clean and friendly staff.
Even when its full with people, there is space to do your exercises.
5 January 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi Kledis - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.
Poor hygiene
Poor hygiene, toilets, showers and changing rooms not been cleaned once in the two weeks ive been. Never any blue roll available and sanitizer to clean up.
4 January 2025
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Good gym to use whilst on holiday in…
Good gym to use whilst on holiday in Belfast. Liked being able to access a spin bike in the main gym
30 December 2024
Unprompted review
Reply from PureGym UK - Belfast Adelaide Street
Hi Angela. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
First-time visit
First-time visit - Gym was intuitive to use & clean. Had a good session.
4 December 2024
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Reply from PureGym UK - Belfast Adelaide Street
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.
Fantastic news to hear that you’re happy with our website. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.
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