Cleanliness is very good, I often see instructors wiping down machines and hoovering. Friendly Fitness Instructors that are all approachable. lots of space which is nicely spread out with areas a... See more
Company replied
Location
Switch locationBicester Shopping Park, Oxford Road, OX26 1BT Bicester, GB
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See what reviewers are saying
I joined my local PureGym in Bicester but didn’t like the atmosphere and decided to cancel my membership shortly after joining. Unfortunately, cancelling has been an absolute nightmare. Despit... See more
Company replied
I initially had some problems with entering the gym via my passcode and the manager went above and beyond to help fix the issue. The deputy manager also rocks and the rest of the staff are top notch a... See more
Company replied
It’s a very friendly Gym. The staff are all lovely and make you feel welcome. The changing rooms are always spotless and the equipment is also. As like any place at peak times it can get busy so I jus... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Bicester
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Bicester Shopping Park, Oxford Road, OX26 1BT, Bicester, United Kingdom
3.8
Great
91 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Bicester
Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
As a corporate member I was unable to…
As a corporate member I was unable to change any details for gym access using the app. One quick email to the helpdesk and BOOM, done in a day. Brilliant service.
18 March 2024
Unprompted review
Reply from PureGym UK - Bicester
Hi Adam, it's amazing to hear you had a great experience contacting us, and we're happy we could help!
Thank you for the 5* review!
Richard, PureGym
Reply from PureGym UK - Bicester
Hi there - Thank you for the 5* review, and we hope you enjoy your future visits to the gym too!
Richard, PureGym
It’s all about money
I joined the gym to play tennis which was fine ….for a while. Then they decided with no notice to take down the protective net fence making play impossible without losing balls. Then suddenly it was converted to Padel with a promise to renew the net fence for tennis players. Never happened but I was told four times to just wait a week or so. Lying money-grabbers.
5 October 2023
Unprompted review
Reply from PureGym UK - Bicester
Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated.
Thanks, PureGym.
good clean friendly gym with plenty of…
good clean friendly gym with plenty of equipment available easy accessible
4 March 2024
Unprompted review
Reply from PureGym UK - Bicester
Hi Wesley - It's awesome to hear you're enjoying PureGym, and thank you for the 5* feedback!
Richard, PureGym
Layout
To be fair I usually hate gyms that are one floor but this one is spread out and sectioned in such a nice way that I like it. Enjoying the experience.
6 February 2024
Reply from PureGym UK - Bicester
Hi - it's great to hear you're enjoying PureGym, and thank you for the 5* review!
Millie, PureGym
Reply from PureGym UK - Bicester
Hi Rick, thank you for the 5* review and welcome to PureGym!
We hope you love your new membership with us.
It was very easy
It was very easy , simple and straightforward to signup and very prompt with the reply with all the information provided in the emails.
2 February 2024
Reply from PureGym UK - Bicester
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the joining up process easy and we hope you enjoy using the gym!
Thanks, PureGym
really easy to sign up
28 January 2024
Reply from PureGym UK - Bicester
Hi Pedro. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the join up process easy and we hope you are enjoying the gym so far!
Thanks, PureGym
Outstanding gym experience
Hai iam samuelchacko. I recently joined puregym Bicester. Good ambience and well maintained gym. I came to UK very recently.Iam regularly going to gym for the last 30 years. Back in India I was going to Golds Gym regularly. But pure gym it's really outstanding.
16 January 2024
Reply from PureGym UK - Bicester
Hi Samuel, thanks for leaving us this review. We are sorry to see this is 1 star.
Could you please provide further info regarding your review as your comments do not reflect your rating?
Thanks, PureGym
Thought it was great
Thought it was great, machines, the different areas, water machines, music etc.
Only issue no toilet role in the ladies.
12 January 2024
Reply from PureGym UK - Bicester
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The assistant manager Brontë
The assistant manager Brontë, was very helpful, which made me go home and join. The next day came for my first session with Emma Ford who was lovely and so helpful. Thank you
11 January 2024
Reply from PureGym UK - Bicester
Hi Sereana! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you've enjoyed your first visits to PureGym!
Friendly staff, good equipment, but not clean
The equipment is good, the staff are all lovely and also happy to help you out - however the hygiene is questionable to say the least. Here's a link to the state of the men's changing room from a few days ago: https://imgur(dot)com/a/KJySkcc
The cleaner who is on staff tries to do the best he can, but it seems like it's just one cleaner for the entire gym! And considering the foot traffic, particularly during busy periods, no wonder it's difficult to keep on top of with just one person. Needs to be addressed asap.
6 January 2024
Unprompted review
Reply from PureGym UK - Bicester
Hi Doug. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Thanks, PureGym
Fantastic top equipment that if they…
Fantastic top equipment that if they have a fault, the turn around to fix it is Quick. My wife also loves the classes, and you can pick the ones that suit your availability in your day or week .
22 December 2023
Reply from PureGym UK - Bicester
Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Great equipment,very clean but not enough equipment
Great equipment, well maintained, very clean, friendly staff. However it is way too busy for the limited amount of machines available and I only go during the off peak times.
22 December 2023
Reply from PureGym UK - Bicester
Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
would not recommend
21 December 2023
Reply from PureGym UK - Bicester
Hi Charles. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this?
Thanks, PureGym
Bicester review
I started going to Bicester Pure gym early September. I always feel safe and comfortable. On my very first day I was shown all the equipment and how to use it by Sam who is now my PT- I highly recommend him, he is a fantastic trainer!
15 October 2023
Reply from PureGym UK - Bicester
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Friendly staff good equipment
14 October 2023
Reply from PureGym UK - Bicester
Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great Value for money
Great installations, new machines, well maintained and very clean. Everything condensed for a good price.
12 October 2023
Unprompted review
Reply from PureGym UK - Bicester
Hi Julio. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Topless gym
I do love the gym but when the Mostafa as himself as PT trainer showing off his body and walk topless at the gym my mother can't do workout because she too shy to see men's naked body. But because of that he encouraged other young kids and guys showing off they body and they do take a pictures themselves in the big yoga room where you have a lots of mirrows. I am not going anymore to gym because, it is like topless show and my mother as well. We changed the gym because of that. If you want walk topless or naked and show off your body I believe gym is the social place it is not the place to do so. There privet places where you can do it so.
7 September 2023
Unprompted review
Reply from PureGym UK - Bicester
Hi Staily. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.
Thanks, PureGym.
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