PureGym UK - Birmingham Beaufort Park Reviews 137

TrustScore 3.5 out of 5

3.7

2 Coleshill Road, B36 8DT Birmingham, GB


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Rated 5 out of 5 stars

During the past week the whole energy of this space has really changed for the better. No bad energy seems to be present any longer. The manageress Charlotte and her team are doing a great job of disp... See more

Company replied

Rated 4 out of 5 stars

Women’s section has been vastly improved however the locker section in this area still hasn’t - half of them don’t work and are always full regardless. There are ladies only classes however they... See more

Company replied

Rated 2 out of 5 stars

Ladies side has had some great changes with extra space and machines. BUT the PT (Christina) has her own rave going on! Absolutely shocking WHY HAVE A PRIVATE BOOTCAMP IN THE LADIES AREA when they ca... See more

Company replied

Rated 3 out of 5 stars

The gym overall is really good I especially appreciate the separate women’s section, which makes training much more comfortable. The personal trainers are friendly and approachable too. However, on... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Birmingham Beaufort Park

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 2 Coleshill Road, B36 8DT, Birmingham, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

137 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Atmosphere @ Beaufort Park

During the past week the whole energy of this space has really changed for the better. No bad energy seems to be present any longer. The manageress Charlotte and her team are doing a great job of dispelling negativity.

20 February 2026
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Myles, thank you so much for your 5-star review! We’re so glad to hear of your recent experience, and we’re proud to have such a dedicated team. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

You can make friends to train with

You can make friends to train with, communicatingand aknowledge one another.My experience was I gained confidence and physically strong.

7 April 2025
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we’re thrilled to have you as part of our community. We look forward in continuing to support you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars

The proces is very simple and…

The proces is very simple and straightforward

28 October 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Ayyaz - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 3 out of 5 stars

The gym overall is really good I…

The gym overall is really good I especially appreciate the separate women’s section, which makes training much more comfortable. The personal trainers are friendly and approachable too.

However, one ongoing issue is that some members don’t put their weights back after use. I actually hit my head on the Smith machine because a 20kg weight was left in the middle of the floor, which was quite painful. It would be great if members could be more considerate and re-rack their weights to keep the space safe and tidy for everyone.

21 October 2025
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the aspect of having a dedicated women's workout space, we are proud to be able to offer this in some of our gyms. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym

Rated 5 out of 5 stars

loved my gym experience

loved my gym experience. especially because of seperate and private women section with amazing equipment

3 April 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Kli - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear of your experience and look forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Very good I liked

Very good I liked

23 September 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 5 out of 5 stars

It’s was nice experience

It’s was nice experience

21 June 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi NaimaJama, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 1 out of 5 stars

The worst gym you can go to.

on one day they had a great offer for 50% off first month + £0 joining fee and then when I come to apply the offer no longer exists.

I wasn't able to get a student discount either which was an even bigger scam.

PureGym has some shit machines which half of are already broken. PureGym haven't got that much machines as other gyms would have, they don't have boxing bags either or anything like that.

The prices are so expensive it's absolutely not worth it, I'm just going because I don't really have any other choices.

The gym also has something called peak hour. YOU ARE BLESSED if u manage to find a machine to workout on because the chances are absolutely low.

16 June 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. All promotions are valid for a limited time, so if the code didn’t work at the time of joining, it’s possible the offer had already ended. Additionally, a few gyms are excluded from certain promotions, which could also be why the code wasn’t applied. We have a range of memberships that are available and student memberships are available via the third party company, UNiDAYS. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

it was so relaxed

it was so relaxed, such a great environment, didn’t feel too stressed like i have at other gyms, great equipment. few weights randomly put across the place but i know that is the members not the gyms fault

5 May 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Noah - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym, overall! We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym

Rated 5 out of 5 stars

Good

Good, clean and easily accessible Gym.

3 May 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Nahib - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Joining gym

It was easy and quick to join online and you get lots of information when you add the app

10 February 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Linda! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was quick and straightforward.

Hope you enjoy your time with us! Thanks, PureGym

Rated 1 out of 5 stars

Unsafe and they don’t care

Exposed electrical wiring reported in the men’s changing rooms hairdryer over a month ago by another member who waited a month and then resorted to leaving a scathing review about it, still nothing done and an accident waiting to happen. Will it take for someone to be electrocuted before anyone bothers???
Even the equipment is often left with unsafe,loose fixtures, error messages and weeks later nothing is done. Completely irresponsible and unsafe.

8 February 2025
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Tahir. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time or names etc.) so this can be escalated on your behalf. Thanks, PureGym

Rated 1 out of 5 stars

Vaccuum

Cleaner was super close the whole time and was hitting my feet with the vaccuum while I was on the machine

3 February 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are very sorry to hear about this experience.

It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be properly investigated. Thanks, PureGym

Rated 5 out of 5 stars

Sana was a really apprachable and…

Sana was a really apprachable and dedictaed PT, always takimg alot time to get to know my goals for fitness jounrey and ensuring it was achineved..by putting the right fitness plan in place and basing exericsises around it, to making sure diet was also clean to optomise best results. Very kind and lovely PT puts alot of dedication in to her job.

28 January 2025
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Sumrah - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 2 out of 5 stars

They need to put time limits on using the equipment

Its clean and they have lots of equipment. But the ladies uses the e.g the treadmill sometimes for more than an hour which is not convenient for ladies who have only morning to go gym. Most time i end up not using the treadmill or the other equipment because of other ladies being selfish.

8 January 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Nona - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other specific suggestions (such as possibly providing more treadmills) please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Good very good

2 January 2025
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

PT- Sanaa

i have PT sessions with Sanaa and go to her ladies only classes which i find very useful and motivating. Shes lovely- very friendly and ensures you feel comfortable. Really enjoy my sessions with her and feel like I’m a step closer to my goals with her plan. Definitely recommend for others

15 January 2025
Unprompted review
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Reply from PureGym UK - Birmingham Beaufort Park

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 1 out of 5 stars

Loool wow the pure gym in stetchford…

Loool wow the pure gym in stetchford hygiene levels are not there 😑 😐

31 December 2024
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Rated 1 out of 5 stars

Broken Toilets

Broken Toilets, showers not working correctly, in general not great, equipment is faulty,

29 December 2024
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Reply from PureGym UK - Birmingham Beaufort Park

Hi Moz - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our facilities providers to ensure that our facilities are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Rated 3 out of 5 stars

Woman’s only side is lacking.

I love going to the gym. The environment there is good and it is always clean and the air isn’t stuffy. However the woman’s only section doesn’t have a lot of the equipment that most other gyms have. Perhaps it is in the mixed section but it would be nice if they had a toilet, water fountain and some more equipment in the woman’s only side.

28 December 2024
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Reply from PureGym UK - Birmingham Beaufort Park

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio

If you have any specific suggestions for the Ladies Only Area please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

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