I joined having seen the adverts for the large array of classes offered, however now I am a member have found those classes aren't yet available (pilates in particular) I also find the class schedule... See more
Company replied
Alban Retail Park, PE21 7NN Boston, GB
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I joined having seen the adverts for the large array of classes offered, however now I am a member have found those classes aren't yet available (pilates in particular) I also find the class schedule... See more
Company replied
My experience has been good so far apart from my last visit on 19/2/23 at Boston Lincolnshire pure gym. Both toilets were blocked and not flushing, then to make things worse, I got in the shower aft... See more
Company replied
At the moment I'm having good experience with PureGym! I like location, I like when I can access gym any time and to be honest I really don't have any negative things to say! Keep up the good work! An... See more
Company replied
Modern new gym, very clean with a plethora of equipment. Open 24x7 (but is unstaffed most of the time) New and clean changing room facilities. Bring your own shower gel, towel and other toile... See more
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Alban Retail Park, PE21 7NN, Boston, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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It's been very dirty lately, it's impossible to exercise, the equipment is dirty, bottles are empty, the studio is full of dust, these are not normal conditions for exercising.

Reply from PureGym UK - Boston
Great machines. Nothing out of order. Just able to get on with whatever you want to do with no interference and no one staring at you.

Reply from PureGym UK - Boston
Good place,clean place.
Lovely staff,always helpful, friendly.
Personal trainers they are amazing.
Really need WiFi. And louder music.
And 100% need bicycle parking place. Because many people cycling. And leave they bikes somewhere araund. And thats is not safe.
Safety should be on first place.

Reply from PureGym UK - Boston
All equipment that you need to keep fit easy to access

Reply from PureGym UK - Boston
Great gym open 24/7 , lots of different equipment & friendly people.

Reply from PureGym UK - Boston
I couldn't connect to a WiFi in the gym as I like to listen to my own music whilst working out. It says on the website it connects to O2 automatically but the only WiFi available is a staff one with a password. Can anyone help please

Reply from PureGym UK - Boston
The state of the showers in this Gym are unhygienic and utterly disgusting, regardless of timing they are dirty and full of pubes. I have showered early morning and evening and they never appear to be properly cleaned

Reply from PureGym UK - Boston
I just love this gym the staff are lovely no one judges you it has a totally different feel to all the other gyms I’ve been to. I’m actually confident enough to go on my own

Reply from PureGym UK - Boston
Very local for me and convenient. At the weekends I go early always get the training equipment I need.

Reply from PureGym UK - Boston
Excellent equipment. Always something available to use even in busy periods.
Would be five stars but the lack of a bike rack or somewhere to leave a bike is a negative point for me as a keen cyclist who uses the journey as a warm up.
Staff seem friendly and helpful when there.

Reply from PureGym UK - Boston
The air con or general air condition in the gym feels stuffy and sometimes sweaty smelling. The cardio equipment all faces blank walls with no viewing options or windows to look out on or tele to watch. And I think it's bad you have to buy your own fob for easy gym access. It should come with membership like most other gyms. Other than that staff are friendly and classes and the gym seem to be busy.

Reply from PureGym UK - Boston
Great gym, fab app, friendly staff, clean, secure, plenty of machines, varied equipment, open 24/7
What’s not to love??

Reply from PureGym UK - Boston

Reply from PureGym UK - Boston
Don't feel judged or intimidated at the gym, good quality equipment.
Only downside the air-conditioning is not felt throughout the gym

Reply from PureGym UK - Boston
Good gym. Showers intermittently changed temperature and the internet is dreadful so using the app is nonexistent. Other than that, it's good

Reply from PureGym UK - Boston
Good gym but there needs to be a review of the air conditioning, far too hot in there a lot of the time

Reply from PureGym UK - Boston
Good space good equipment! Always really busy.
Only downside for me showers are not very hot

Reply from PureGym UK - Boston
Went at 10pm so very quiet. All machines still very clean. Music pumping makes the atmosphere great.

Reply from PureGym UK - Boston
Ladies upstairs showers are cold and unclean. I hate using the ladies shower facilities.

Reply from PureGym UK - Boston
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