PureGym UK - Boston Reviews 78

TrustScore 4.5 out of 5

4.3

Alban Retail Park, PE21 7NN Boston, GB


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Rated 3 out of 5 stars

I joined having seen the adverts for the large array of classes offered, however now I am a member have found those classes aren't yet available (pilates in particular) I also find the class schedule... See more

Company replied

Rated 3 out of 5 stars

My experience has been good so far apart from my last visit on 19/2/23 at Boston Lincolnshire pure gym. Both toilets were blocked and not flushing, then to make things worse, I got in the shower aft... See more

Company replied

Rated 5 out of 5 stars

At the moment I'm having good experience with PureGym! I like location, I like when I can access gym any time and to be honest I really don't have any negative things to say! Keep up the good work! An... See more

Company replied

Rated 5 out of 5 stars

Modern new gym, very clean with a plethora of equipment. Open 24x7 (but is unstaffed most of the time) New and clean changing room facilities. Bring your own shower gel, towel and other toile... See more


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Boston

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Alban Retail Park, PE21 7NN, Boston, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing gym

Amazing gym
Good equipment

14 May 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Aidan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Good gym

Nice gym friendly staff and always clean and good equipment

14 May 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Katie. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

friendly staff

1 May 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Waleed. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

It was good Equipment was available gym…

It was good Equipment was available gym was clean

1 May 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Not happy with the shower room never…

Not happy with the shower room never can get hot water second reason is haven't got boxing punch bags not good at all.

20 April 2023
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Reply from PureGym UK - Boston

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Friendly welcome

Friendly welcome, staff available but not intrusive. Gym clean and feels safe

17 April 2023
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Reply from PureGym UK - Boston

Hi Jill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Friendly staff good range of equipment

Friendly staff good range of equipment.
If you go in late at night when the gym is empty the music is far too loud, during the day you don't notice it as people and noise from equipment use absorb the sound.

17 April 2023
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Reply from PureGym UK - Boston

Hi Ynqwie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.

Thanks, PureGym

Rated 5 out of 5 stars

Gym good exit from car park needs…

Gym good exit from car park needs widening cars turning right onto A52 cause problems

18 April 2023
Unprompted review
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Reply from PureGym UK - Boston

Hi Ray. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

It's my first time ever going to a gym…

It's my first time ever going to a gym and this one has made me feel welcome and no-one stares at you like I thought they might and I love that as I'm a very anxious person. Now I've been 10 times and I'm absolutely loving it!

17 April 2023
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Reply from PureGym UK - Boston

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Great Gym with fantastic staff

10 April 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Andrew. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Thanks

Thanks, friendly staff.

7 April 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Sandis. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Only been once,so far it's seems ok

5 April 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Sandra. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

please repair the showers in the ladies…

please repair the showers in the ladies toilets and provide yoga classes please.

22 March 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Coward. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Love it

Love it. Trainers are friendly and helpful, the gym is clean . Perfect

9 March 2023
Unprompted review
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi D F M. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Nice gym and like the equipment

Nice gym and like the equipment. Shower floors are dirty, a shower is out of order already.

19 February 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated.

Thanks, PureGym.

Rated 5 out of 5 stars
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Welcoming gym with lots of availability…

Welcoming gym with lots of availability on equipment that I wanted to personally use.

18 February 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Alsion. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Lovely clean place

18 February 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Perfect place

Perfect place, a lot of space, nice, clean

18 February 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi Dalia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

My experience has been good so far…

My experience has been good so far apart from my last visit on 19/2/23 at Boston Lincolnshire pure gym.
Both toilets were blocked and not flushing, then to make things worse, I got in the shower after my workout, pressed the on switch had one short blast of water then the water stopped. The other 2 showers were the same. I had to get dry with an unwashed hair and body!! Wasn’t impressed as had to go home and shower!
Other than that I have been enjoying the gym but do get concerned that people using the equipment are not wiping down after use!

17 February 2023
PureGym UK - Boston logo

Reply from PureGym UK - Boston

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Thanks, PureGym

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